California Privacy Rights Reporting Metrics

CCPA Metrics

California Consumer Protection Act (CCPA) regulations require us to disclose metrics for the previous calendar year regarding California consumer rights requests we received and processed. Below are the metrics for the 2024 calendar year:

regarding the requests we receive.  The following pertains to the 2021 calendar year:

Requests to Know


519

Number of requests received

 

519

Number of requests complied with

 

0

Number of requests denied

 

Requests to Delete


5,279

Number of requests received

 

5,279

Number of requests complied with

 

0

Number of requests denied

 

Requests to Opt-Out of Sale or Sharing


948

Number of requests received

 

948

Number of requests complied with

 

0

Number of requests denied

Requests to Limit Use and Disclosure of Sensitive Personal Information


N/A

Number of requests received

 

N/A

Number of requests complied with

 

N/A

Number of requests denied

 

Consumers can correct or update their personal information directly through their account.

The average number of days within which the NBA substantively responded to requests to know, delete, and opt-out of sale or sharing is 27 days.