Accessibility Video & Closed Captioning for IP-delivered Video

FAQs AND CONTACT INFORMATION

How does this website accommodate accessibility for users with disabilities?”

We strive to make our website content accessible to all users. If you are having difficulty accessing any content on this website, please contact us at Accessibility@nba.com.

To enable us to respond in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem, (2) the specific page or content you are trying to access, (3) the type of browser and any assistive technology (if applicable) you are using, (4) the approximate date and time you attempted to access the content, and (5) your contact information (including the best time and method to reach you).”

I have questions about closed captions.  How do I get help?

For specific inquiries regarding closed captioning on programming delivered via this website, please contact: accessibility@nba.com  Who is the person actually in charge of ensuring that videos we post to the site are properly captioned (i.e., if we received a note about this, who would we send that to)?  That person should be included on the distribution list for “accessibility@nba.com”.

For captioning inquiries regarding any programming delivered via television, or inquiries regarding video described programming, please contact your pay television service provider.

 

How do I enable closed captioning on this site?

To access closed captioning for online video programming available through this site, please mouse over the video while it is playing. If you see a button labeled “CC”, click it. If a pop-up menu appears, select the “English” option. To turn closed captioning off, click the “CC” button. If a pop-up menu appears, select “CC Off.”

 

Why aren’t there captions in content I accessed through this site?

NBA Media Ventures, LLC is continually working to expand closed captioning of our online video programming.  More information about the FCC’s online closed captioning requirements can be found here.