POLICY CHANGES AND UPDATES TO THE ALL-NEW AT&T CENTER

As part of the $100+ million renovation to the AT&T Center, please be advised of the following policy changes and updates to the arena. All the below changes and updates will be implemented starting on Oct. 18 when the AT&T Center reopens for the Spurs first home preseason game against the Detroit Pistons.  

NEW SECURITY PROCEDURE

The AT&T Center will introduce the use of magnetometers (walk-through metal detectors) as part of enhanced security procedures at all entrances of the arena. In compliance with the NBA’s league-wide security policy, the magnetometer screening will take place at all Spurs games to create a safer environment for all guests in attendance and to allow entry to be as quick and efficient as possible. 

Guests will be asked to remove any metallic items during the magnetometer screening process, including cameras, keys and cell phones at all points of entry.  All bags and purses will also be screened.  Fans without bags are encouraged to use the “No Bag Lanes” to expedite the process.

TOBACCO AND SMOKE-FREE POLICY 

Spurs Sports & Entertainment has designated the AT&T Center as tobacco and smoke-free building. 

The new policy includes all forms of smoking and tobacco use, including but not limited to, cigarettes, cigars, electronic cigarettes, personal vaporizers, smokeless tobacco and tobacco pipes. 

There will be no designated smoking areas anywhere inside the AT&T Center.  The tobacco and smoke-free environment extends 500 feet from the AT&T Center.  

PARKING PAYMENT 

All major credit cards are now accepted as a form of payment for parking. 

The AT&T Center features more than 7,000 parking spaces on its property, including parking for patrons with disabilities located in Lots 1- 4. Prices and availability for parking varies by event. Please call the AT&T Center at 210-444-5140 for event specific prices and information.

AT&T CENTER BOX OFFICE 

The AT&T Center Box Office will resume operations at the SE ticket tower. The AT&T Center Southeast Box Office is open Monday through Friday from 10:00 a.m. - 5:30 p.m.  If there is an event during a weekend, the Box Office will open at Noon for Spurs home games or five hours prior to event time for all other events.  

CONTACT:

For more information on the AT&T Center renovations, please visit NewATTCenter.com. 

For questions or regarding the policy changes and updates, please contact a Service Innovation Team member at 210-444-5140 Monday-Friday from 8:30 a.m. - 5:30 p.m. or via email at serviceinnovation@attcenter.com.

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