FAQ

TICKET FAQS

+ HOW DO I PURCHASE PARKING?

The Center parking lots will no longer accept cash payments. All major credit cards, prepaid cards, and digital payments including Apple Pay and Google Pay will be accepted.


To speed entry into the parking lots, you are encouraged to pre-purchase parking for each game you attend.


The best pre-purchase rates and access to preferred lots can only be found via Ticketmaster.

Visit 76ers Ticket Central for information on how to purchase single-game tickets, partial plans, season tickets, group options, and suite rentals, or for more information regarding ticket availability.

The 76ers have packages available for groups from 10 to 2,000. Enjoy special packages on food and merchandise, as well as a number of other personalized fan experiences. Click here for more information on 76ers Group Tickets.

The Center is equipped with ramps and elevators and accessible seating is available. For information on Accessible seating, call (215) 952-7000. Ramps are located on the east (11th St.) and west (Broad St.) sides of the building. Parking is available in lots S-2 and S-7 and are marked by the universal symbol.

The 76ers offer video tutorials on everything you'll need to know about your digital tickets from Ticketmaster. Learn more about how you can “View”, “Transfer” and “Sell” your tickets

GAMEDAY FAQS

+ What's the Philadelphia 76ers bag policy?

Oversized bags, hard sided bags, and backpacks can be stored in lockers located on the Broad St. side of the venue. Lockers are priced based on bag size, ranging from $5-$15, payable by credit cards only.


Exceptions:

Medical equipment bag

Diaper bag

Hand clutch not to exceed 4.5” X 6.5 with or without handle

Please click here for information on directions, parking and traffic information.

All transactions made at the counter will be cashless, using either credit or debit cards. For fans who bring cash to the arena, reverse ATMs will be available on-site to load cash onto a pre-paid debit card.


Mobile ordering is also available through the 76ers mobile app on the Gameday Page. Click here on gamedays to order.

Event parking is $30.00 for Sixers Games.

VIP SHIFT4 CLUB FAQs

+ How can I enter The Center?

Guests seated in NFL, SFL, EFL, WFL Rows 1, 2, or 3 can utilize the Premium Club & Suites entrance on the west side of the building, parallel to Lot C as well as all general public entry points.


All other VIP guests can enter The Center through the entry points listed below:


Broad St. Entrance (NW side of building)

11th St. Entrance (SE side of building)

Southwest Doors (SW side of building)


+ How do I access the Shift4 Club?

Guests must pick up their Shift4 Club wristbands prior to accessing the Shift4 Club or their seat location.

Wristbands are available for pick up at one of two (2) stations starting 90 minutes prior to tip-off for Society 76 Members and 60 minutes for Non-Members, through the end of the 3rd quarter.

There are two (2) places to access Shift4 wristbands:

Shift4 Club Entrance – on the concourse outside of section 110/111

Premium Access Entrance – on the Broad Street side for guests in Row 1, 2 and 3


Guests will be asked to re-scan their tickets to access the club area. Screenshots will NOT be permitted.


Wristbands must be worn securely to gain access to the club area and are non-transferable.

+ When can I pick up my wristband?

Wristbands are available for pick up at either station starting 90 minutes prior to tip-off through the end of the 3rd quarter. 

+ What comes with my Shift4 Club wristband?

Wristband benefits are associated with your seat location. 

Guests seated in NFL, SFL, EFL, WFL Rows 1, 2 receive all-inclusive food and beverage in-seat service and in the Shift4 Club by using their loaded mobile voucher.

Guests seated in NFL/SFL row 3 and Centennials R106, R108 & R120 receive all-inclusive domestic beer and house wine in-seat and in the Shift4 Club.

Guests seated in the VIP area in rows AA-CC get access to the Shift4 Club.

  • Connect to free Xfinity Wi-Fi (No login required)
  • Download & Open 76ers App
    • Click Tickets from bottom menu bar.
    • Click View and Manage Tickets.
    • Login to your 76ers account using the email address used to purchase or gain access to your ticket(s).
    • Click on your ticket, then choose View Barcode.
    • Click on Voucher Tab to scan QR code.
OR
  • Open Phone Browser (Safari or Chrome)
  • Go to:am.ticketmaster.com/sixers OR the 76ers Online Member Center
  • Login (click person icon in upper right)
  • Go to: My Events -- click menu icon in upper left (three stacked lines), choose My Events
  • Click on Select Event under your ticket to view ticket.
  • Click on Voucher under Event Extras to scan QR code.

76ers Mobile App (iOS or Android)

Mobile App Voucher Ticket Screenshot

Apple Wallet (voucher not accessible in Google Pay Wallet)

Mobile App Voucher Ticket Screenshot

Additional Mobile Voucher Information

  • Mobile vouchers are accessible for VIP guests seated in NFL, SFL, EFL, WFL and Centennial R106, R108 & R120.
    • Voucher benefits differ by seat location.
  • Vouchers are not available within the Google Pay wallet on android devices - you must use one of the above options. Vouchers can be found in Apple Wallet by clicking on three-dot icon and choosing Pass Details.
  • Screenshots will not be accepted.
  • If you or your guests have trouble accessing the mobile voucher or have questions, please visit VIP Central – East or VIP Central – West located inside the Shift4 Club for additional assistance.

+ Can I upgrade my Shift4 Club wristband benefits?

No. Because benefits are associated with your seat location, you must have a paid ticket in the respective section to access the additional benefits. 

+ Are there any restrictions with the all-inclusive or semi-inclusive wristbands?

Guests with all-inclusive wristbands must present their loaded mobile ticket voucher upon each order.


Guests with a valid ID wearing an all-inclusive or semi-inclusive wristband are limited to two (2) drinks per wristband per order.


All-inclusive & semi-inclusive benefits are not permitted to be “shared” among multiple parties. Those benefits, including the quantity of items ordered, are for the specific individual with that seat location.

+ How long do I have access to food and drinks?

In-seat service for semi-inclusive and inclusive alcohol services concludes at the end of the 3rd quarter. Cash bar will remain open for 30 minutes post-game.


Food service for all guests in Shift4 Club concludes at the end of the 3rd quarter.

+ Where can I go if I have questions during the game?

If you need immediate assistance during the game, please visit our VIP Central located inside the Shift4 Club on the east tunnel entrance. VIP Central is open through the end of the 3rd quarter.

+ Is there any other important information regarding the Shift4 Club and wristbands?

You are responsible for the guests in your seats. Guests caught sharing wristbands or participating in any other malicious behavior will be removed from the Shift4 Club immediately. Additional repercussions may include, but are not limited to, the removal of all regular season games & future playoff games.

GENERAL FAQS

+ How can I stay up-to-date regarding team and player news?

Sixers.com is your best source for up-to-date team news, and by downloading the official Philadelphia 76ers Mobile App, fans will get an interactive experience, including push notifications and score updates.


You can also sign up for the Sixthman newsletter, which delivers breaking news, gameday information, behind-the-scenes stories, special offers and more straight to your inbox.

+ How do I get more information regarding Sixers Camps?

+ Where can I buy Sixers merchandise?

While attending a game at The Center, there are several Fan Gear stations located throughout the building. Merchandise can also be purchased online at SixersShop.com.

+ How can I catch the action when I am not at the game?

76ers games are broadcast on television as well as on the radio. The Sixers Television Network includes the local TV broadcast station, NBC Sports Philadelphia, and national games are televised on ABC, ESPN, ESPN2, TBS and TNT. You can also hear 76ers games on the radio on 610 WIP Sports Radio throughout the season.


Games are streamed through the Philadelphia 76ers Mobile App, as well; a link will appear on the app homepage an hour before game time.

QUESTIONS? CONTACT US