Frequently Asked Qestions
The Indiana Pacers are joining the growing number of professional sports teams using mobile tickets as the preferred delivery option. Mobile Entry is the easiest and safest way to access tickets to your event(s), providing flexibility to manage your ticket(s), quick entry and increased security protection against fraudulent tickets.
Transferring is easy! You’ll just need your guest’s name and email or phone number to transfer. Please note that screenshots are not valid.
We recommend transferring each individual attendee their ticket via the Indiana Pacers app.
Your ticket(s) can be reclaimed if your guest has not accepted the offer. If your guest has already accepted the offer, (s)he will need to transfer the ticket(s) back to you. Once you accept the ticket(s), they will then be loaded back to your account and available to manage.
Please contact your Service Representative for further assistance. For your convenience, you can also visit the Box Office located in the Entry Pavilion for assistance on game day. Guests will be required to present a valid ID matching the name on the account.
Once tickets have been added to your account, you will be able to access them regardless of internet connectivity from the Pacers App. To ensure seamless entry, we strongly encourage uploading your tickets to your phone’s wallet app (i.e. Apple Wallet or Google Pay) prior to your arrival. In addition, the facility has WIFI for guest use.
No. Tickets are fully digital and only accessible via the Indiana Pacers app. Your phone is your ticket.
While physical souvenir tickets are not available for printing, we’d like to help you remember your game experience. Feel free to pick up other complimentary souvenir items – including our game day programs upon entry or first game buttons (available at the Box Office or Guest Services).