All guests entering Paycom Center for Oklahoma City Thunder games in October and November are required to present proof of receiving at least one dose of the COVID-19 vaccine or provide a negative COVID-19 PCR or antigen test taken within 72 hours prior to the game. All fans coming to the games will be strongly encouraged to wear face masks unless actively eating or drinking in the arena.
Outside of courtside seating, children ages 2 to 11, who are not yet eligible for the vaccination, will not need to show a negative test but will be required to wear a mask at all times unless actively eating or drinking.
The policy will be constantly reviewed to determine the protocols for December and beyond, with that decision based on the status of COVID cases in our community at the time and the Thunder’s commitment to protecting our fans and our community from the virus.
The NBA is expected to impose additional requirements on fans sitting in courtside areas.
The Thunder wants to make this health safety process as easy as possible for fans. There will be multiple ways to provide documentation of full or partial vaccination or a negative test as you prepare to come to Paycom Center.
- Recommended Option:
Download the Thunder app on your smart phone and tap ‘Health Check’ and follow the step-by-step directions, beginning Oct. 1.
- Recommended Option:
Go to OKCcheckin.com on your smart phone or computer and follow the directions in a few easy steps, beginning Oct. 1.
- Bring a physical copy of your vaccination card or negative COVID-19 test to the arena to show staff prior to entering. Please note, this process will likely increase your wait time. A legible digital photo of the vaccination card or negative COVID-19 test will be accepted.
To upload your negative COVID-19 test or vaccination card in the Thunder app or at OKCcheckin.com, you can upload your document(s) in a couple of minutes by following a few easy steps. To save time as you arrive at the arena, we encourage you to upload your information in advance of coming to the game.
- Open the Thunder app on your smart phone and tap "Health Check" or open your web browser on your computer or smart phone and go to OKCcheckin.com.
- Choose who you are checking in for. If only yourself, click "I am checking in just for myself." If you are checking in multiple members of your household or group (up to 6), click on "I am checking in for myself and my household." All persons that are included in your household must enter the arena at the same time. NOTE: Due to certain regulations, the vaccination or test information for minor children ages 12 to 17 cannot be uploaded. They will be required to show a physical or digital copy of their vaccination card or negative test.
- Enter your phone number and then your name and email address on the next page.
- Upload a photo of your vaccination card OR negative COVID-19 test. We recommend taking a photo with your cell phone and uploading from your phone. If you are checking in your household, you will also upload the additional negative COVID-19 test(s) or vaccination card(s).
- Once submitted, you will receive a text with a link for your approval or denial of entry. If approved, click on the link to access your check mark. You will be required to show the check mark in order to gain entry to the arena.
- For fans attending multiple games throughout the season, you will only need to upload your vaccination card one time. However, on each game day, you will be required to go Health Check on the Thunder app or go OKCcheckin.com and enter your mobile number to immediately receive your Health Check for each game.
- The Thunder app and OKCcheckIn.com will be active starting Oct. 1 at 12:01 a.m.
- COVID-19 tests may be taken beginning 72 hours prior to each game. No other time frame will be allowed. Home tests will not be accepted as proof of a negative test.
CONTACTLESS ENTRY / MOBILE TICKETS
All tickets will be paperless to allow touchless scanning from mobile devices at entrances.
ENHANCED ARENA CLEANING
Paycom Center is a GBAC STAR Accredited Facility. The GBAC STAR Accreditation is the gold standard for prepared facilities. The arena cleaning and disinfecting protocols are in accordance with all NBA, CDC, city and state guidelines and includes:
- Specialized disinfecting equipment
- Increased frequency of cleaning
- Accessible hand sanitation stations
- Cleaning, Disinfection and Infectious Disease Prevention Program
Paycom Center is a fully cashless arena, ensuring contactless options for food, beverage, and merchandise purchases. Cash will not be accepted.
REDUCED CONTACT CONCESSIONS
Mobile Ordering is available to guests through the Thunder App or by clicking here (link: thunder.ordernext.com)
Given additional entry protocols, we ask guests to arrive early, at least an hour before tipoff. Doors at Paycom Center open 90 minutes ahead of tipoff. To save time, we encourage you to upload your vaccination or test information in advance of coming to the game. We also suggest you download your mobile parking pass (if applicable) and tickets to be prepared for the arrival and entry process. We ask for your patience with this process as we work to maintain a safe and healthy game night environment.
FREQUENTLY ASKED QUESTIONS
For preseason and regular season games in the months of October and November, the Thunder will require most fans to be either fully or partially vaccinated or provide a negative COVID test taken within 72 hours prior to the game. Fans sitting courtside are expected to be required by the NBA to either be fully vaccinated or provide a test. Under guidelines expected from the league, courtside fans would also be required to wear a mask at all times unless actively eating or drinking.
We are working to streamline the process as much as possible. We encourage you to plan ahead by uploading your vaccination or test information in advance of coming to the game. We also encourage you to download your mobile parking pass (if applicable) and tickets in advance. That will definitely save you time as you arrive and begin the entry process. We ask for your patience as we take these steps to provide a safe and healthy game night environment.
Masks are strongly encouraged for fans permitted into the building. Children ages 2 to 11 (who are unable to be vaccinated at this time) will be required to wear masks. All staff in the arena will be required to wear masks. NOTE: All fans ages 2 and above sitting courtside are expected to be required by the NBA to wear a mask at all times unless actively eating or drinking.
We will continue to monitor the COVID-19 situation in our community and consult with our partners at OU Health and other health experts to determine the future of the policy for December and beyond. As of now, the vaccine/test options will be in effect until at least Nov. 26.
The Thunder has implemented this policy for our games only. Decisions regarding other events rest with building management and organizers of those events.
The Thunder respects these exemptions and we will offer those fans the option of providing a negative test taken within 72 hours prior to the game.
The Oklahoma Department of Health allows you to access your vaccination records online. It will allow you to print your documentation as proof of vaccination. You can access it at the Health Department's website.
You can also contact your doctor, clinic, pharmacy or location where you received your vaccine to determine your options.
We advise you bring your printed vaccination card or test result with you as a backup.
Working with our partners at OU Health, the Thunder will provide on-site opportunities to receive vaccine shots for those who need them. We will offer those on game nights until Oct. 27. This site will provide details of that process once they are confirmed.
The Thunder will not provide COVID testing opportunities at the arena.
Where can I get vaccinated?
OU Health and other providers will be offering various opportunities in the community to receive the vaccine. We will also have game day opportunities to receive the shots, free of charge, through Oct. 27.
Links to vaccination information in Oklahoma:
OU Health: covid.ouhealth.com
OKC-County Health Department: vaxokc.com
Oklahoma Department of Health: vaccinate.oklahoma.com
COVID-19 rapid PCR or antigen tests will be accepted. “Home” tests will not be accepted.
A negative test taken within 72 hours prior to the game will allow entry, we advise planning ahead to find a location for the test and receiving the results during that window of time.
Children 12 and older must show proof of full or partial vaccination or a negative COVID-19 test. Because children 11 and under are not yet eligible to receive the vaccine, they do not have to show proof of vaccination or a negative COVID-19 test but those ages of 2 to 11 are required to wear a mask that completely covers their nose and mouth for the duration of their visit, except when actively eating or drinking. NOTE: Due to certain regulations, the vaccination or test information for minor children ages 12 to 17 cannot be uploaded. They will be required to show a physical or digital copy of their vaccination card or negative test. It is expected the NBA will require children sitting courtside to provide a negative test result and wear a mask.
Unfortunately, for Thunder games in October or November, you are unable to attend games if you don’t adhere to one of the options we are providing in order to help keep our community safe. The Thunder will continue to evaluate the policy and the status of COVID in our community to determine the protocols for December and beyond.
We will accept the Pfizer, Moderna, Johnson & Johnson vaccine or other COVID-19 vaccines approved by the World Health Organization (WHO).
FOR ADDITIONAL QUESTIONS OR CONCERNS, PLEASE CONTACT THE THUNDER AT firstname.lastname@example.org