Cashless Arena Experience
Your Phone Is Your Wallet
We are excited to welcome back Suns fans to the excitement of the 20-21 season. Your health and safety have always been and will continue to be our top priority. Although the excitement of the game will remain the same, we have developed a cashless arena experience that considers your health, safety, and comfort throughout the gameday experience.
While debit and credit payment options will continue to be accepted at concessions and the team shop, we encourage our fans to download the Suns Mobile Wallet, sponsored by Verizon, to enjoy the newest benefits including:
In-Seat Ordering
Order concessions directly from your seat while not missing a second of the action on court or on stage.
Scan and Go
Conveniently placed scan and go locations throughout the arena will make it easy for fans on the move to grab and purchase beverages and pre-packaged concessions with a few simple taps in the app.
On-site Cash Conversion
Our cashless arena has accommodations for all fans. To make purchases at the arena, you can easily convert cash to digital funds via PayPal Cash Conversion at any box office window.
Click HERE to download the Suns app sponsored by Verizon today.
Get the App & Log In
1Step One
Download the official Suns App sponsored by Verizon, available on the Google Play Store or the Apple App Store.
2Step Two
Within the app, click on the Wallet icon at the bottom of the screen.
3Step Three
Log into your new wallet with your emali address and password associated with your Suns Ticketmaster Account.
Fast Sign-Up with PayPal
1Step One
Download the official Suns App sponsored by Verizon, available on the Google Play Store or the Apple App Store.
2Step Two
Within the app, click on the Wallet icon at the bottom of the screen and then the PayPal button to sign-up FASTER with your PayPal account.
3Step Three
Follow the prompts and enter your email address and password associated with your PayPal account.
4Step Four
Your First Name, Last Name and Email Address will auto-populate. Create your password and click Register.
5Step Five
Log into your new wallet with your email address and password associated with your new account.
6Step Six
You're all set! Your PayPal card is automatically available to start using immediately.
Sign-Up
1Step One
Download the official Suns Mobile App, available on the Google Play Store or the Apple App Store.
2Step Two
Within the app, click on the Wallet icon at the bottom of the screen. If you want to sign-up without a PayPal account, click on the Sign-Up without PayPal button.
3Step Three
Fill out the registration screen to create your Suns+TSRA Wallet account and click Register.
4Step Four
Log into your new wallet with your email address and password associated with your new account.
5Step Five
Add payment method to begin making purchases
Add Your Cards
1Step One
To add a new card to your wallet, click the Tap to add your payment method button OR click on the "Plus" button in the upper right corner.
2Step Two
Choose your card by clicking on the PayPal, Venmo or Credit/Debit Card buttons.
3Step Three
Once you submit your card's information, it will be immediately available for use in your wallet. To add more cards, click on the "Plus" button in the upper right corner.
Accept & Transfer Arena Cash
1Step One
For PayPal Sixthman members who want to transfer arena cash, click on the Transfer button next to your Arena Cash balance.
2Step Two
Enter in the name, email address and dollar amount of Arena Cash you want to transfer and click Confirm.
3Step Three
Your Arena Cash transfer is complete! The recipient will receive an email confirmation and instructions on how to access their Arena Cash.
4Step Four
To accept & access your Arena Cash, click on the Access Wallet button in the email you received.
5Step Five
Log in with your Suns Ticketing Account via the Suns+TSRA Wallet.
6Step Six
You can now use your Arena Cash to buy food, beverage or merchandise at Phoenix Suns home games.
View Transaction History
1Step One
To view your transaction history for purchases within the Suns Arena Wallet, click on the Transactions tab at the top of the screen.
2Step Two
Scroll down to see the transactions made at the Arena with your wallet.
Access In-App Rewards
1Step One
To access exclusive rewards, click on the Rewards tab at the top of the screen.
2Step Two
Click on the reward you wish to redeem and follow the instructions provided. Be sure to check if there is a deadline to redeem your exclusive reward.
FREQUENTLY ASKED QUESTIONS
Mobile wallet purchases can be made at the Suns Team Shop and all concession stands. For the quickest experience, look for our Express Lanes.
Yes, the mobile wallet can be used during concerts to purchase concessions, but team shop is closed during concerts.
No, the mobile wallet cannot be used to pay for parking today.
Paypal and Venmo can be securely added to your wallet in just seconds. Any credit card can be added to your wallet by scanning with your camera or by manual entry.
No, you will not need to create a new account. If you have signed in to view your mobile ticket, you will not need to create an account or sign in again. If you do not have a mobile ticket, you can quickly register with PayPal to access your wallet and to make purchases with PayPal.
The Transaction tab includes your order history and includes a transaction ID for all PayPal and Venmo orders.
Cards cannot be modified once added to the wallet. If changes need to be made, remove the payment method in question from your and add the payment method again with any required edits.
Go to the Rewards tab in your wallet to redeem.
Once a payment method has been added, a barcode will be shown on the wallet at all times. Simply present or scan barcode to complete your purchase.
Make sure your phone’s brightness is set to the brightest setting. If issues persist when scanning, slightly adjust the position of the phone to align your barcode with the scanner. Many scanners will project a red “x” below the scanner - place your barcode face up on the counter and slide it to the red “x” for the fastest experience.
Disable WiFi and re-enable or switch to cellular network.
Select the payment method from your list and click "Default".
PAYPAL SIXTHMAN MEMBERS ONLY
ARENA CASH
ARENA CASH
When Arena Cash is activated, your payment method will appear to be an orange card. If you do not want to use arena cash, click the “Deactivate” button. The card will no longer appear to be orange and your default payment method will be used for wallet purchases.
Your Arena Cash balance will always be displayed in the wallet, assuming your balance is greater than $0
Yes, you can transfer arena cash to anyone that has a Suns ticketing account. If sending tickets to the same person, it is recommended to send the tickets before transferring arena cash to be certain your recipient has an account that can accept arena cash.
Arena cash cannot be purchased or reloaded.
If you believe your arena cash balance is incorrect or if you have any questions, contact your account representative or visit the PayPal Sixthman table at section 101.
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