Spurs Mobile Ticketing

FAST - SECURE - EFFICIENT
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Download the Spurs App

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1. Receive email notifying you that you have received a ticket transfer. Tap on ‘Accept Tickets'

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2. Your mobile browser will open, and you will sign in (or create an account) using your Spurs Account Credentials

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3. Tickets are automatically accepted and are now available to manage in your account.

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4. Follow accessing & managing instructions for viewing and managing tickets within the Spurs Mobile App

1.If you haven’t already, download the Spurs App

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2. Once installed, open the Spurs App and tap the tickets icon

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3. Now tap the manage button and one more click on Account Manager

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4. Sign In using your Spurs email and password.

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5. Once logged in, click on tickets and select a specific game

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6. After tapping the game, swipe left and right to access your ticket's barcodes.

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7. If the barcode, doesn’t automatically open, tap view barcode.  

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1. Go to https://www.nba.com/spurs/ and select Account Manager from the Tickets drop-down menu

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2. Click Sign In (top right corner of the page).

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3. Enter Log In Credentials (email and account manager password)

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4. Click Manage Tickets

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5. Select the Event you would like to manage

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6. Manage Tickets for Event Here 

-Transfer 

-Sell 

-Click more to Donate

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1. If you haven’t already, download the Spurs App

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2. Once installed, open the Spurs App and tap the tickets icon

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3. Now tap the manage button and one more click on Account Manager

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4. Sign In using your Spurs email and password.

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5. Once logged in, tap on tickets and select the game you wish to sell.

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6. Now, simply tap the sell button to start the process.

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7. Select the seats you would like to sell by checking the corresponding box. Then, tap Set Price 

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8. Next, enter the price you would like to set your payout per ticket and tap Payout Method.  

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9. Select your payout method or enter bank account information when prompted. Finally, tap Sell Ticket button. 

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1. If you haven’t already, download the Spurs App

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2. Once installed, open the Spurs App and tap the tickets icon

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3. Now tap the manage button and one more click on Account Manager

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4. Sign In using your Spurs email and password.

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5. Once logged in, tap on tickets and select the game you wish to transfer.

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6. Now, simply tap the transfer button to start the process.

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7. Select the seats you would like to transfer by checking the corresponding box.

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8. Next, select to transfer to someone from your phone contacts or manually enter the recipient’s information. You can send tickets via email or text message.  

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9. Enter the recipient’s info and tap the transfer ticket button. The recipient will receive an email or text message with instructions to accept the transfer.

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Helpful Tips 
Ensure you have the most up-to-date version of the Spurs App downloaded to your smartphone. 
If you are attending with guests, transfer (forward) each person their own ticket in advance. 
Have your phone set to the highest brightness level. 
Make sure you have a full battery charge before you head to the arena.  
We highly recommend adding your tickets (and parking if applicable) to your Apple Wallet or Google Play (if you’re an Android user).

FAQ's

A digital or mobile ticket is the safest, most convenient, and flexible way to receive and manage tickets while increasing protection against fraud. You’re probably already using your smartphone to attend movies or when you travel, so why not for live events? It’s our effort to make your Spurs experience the very best. Digital tickets provide: 
 
1. Quick and easy entry inside the Frost Bank Center using your smartphone.  
2. Instant access to all of your season tickets through the Spurs App or Spurs.com.  
3. The ability to manage, sell or transfer your tickets at any time. 
4. Reduced risk of lost, stolen, or forgotten tickets. 
5. Touchless entry process with self-scanning pedestals.

Yes, if you purchased a parking pass it will be within the corresponding event in the app. The parking attendants will scan the barcode at the entry gate into the parking lot.

Download the Official Spurs App from the Apple Store or the Google Play Store. Go to “Tickets” or “Manage Tickets.” Browse for the specific event you’re looking for and top to see your tickets. When you get to the Frost Bank Center, scan your ticket at a pedestal scanning station. If you have guests and multiple tickets on your phone, swipe to navigate between them.

No, all tickets are fully digital and only accessible via your mobile device. Your phone is your ticket. This includes any ticket forwarded/transferred to another account or purchased off a third party website.

No, a mobile ticket must be provided either within the app, the mobile website or within your phone’s wallet to gain entry.

That can usually be solved by turning your screen brightness to the highest setting. If that doesn’t work, a fan experience representative will be available at the gates to assist.

To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the game. If you have an iPhone, you can store your tickets in your Apple Wallet or Google Play (if you’re an Android user).

Yes, you will be able to swipe left and right within the app to navigate between tickets. You can also transfer each attendee their individual ticket

You can easily transfer each member their ticket individually since each person entering will need a ticket to get in.

Yes. If they don’t have one already, they will create one in the acceptance process.

Special note:

Beginning Tuesday, November 14 fans will no longer see an Add to Apple Wallet button on the Spurs App if they are running iOS below version 16.4 or using an SDK app below v2.20.

Existing Apple Wallet passes will not be impacted and will continue to function for future events; however, if the pass is deleted, the fan will not be able to re-add to Wallet without upgrading their software.

As a result of this change, fans using the following iPhone models cannot upgrade to iOS 16 and will no longer be able to add tickets to Apple Wallet:

  • iPhone 6s/6s Plus – released in 2015
  • iPhone 7/7 Plus – released in 2016
  • iPhone SE (original) – released in 2016
  • All iPhone models older than the above, which do not support NFC, thus could never add SafeTix Wallet passes

For any fan who is unable to add to Apple Wallet, they may still use their ticket barcode on the Spurs App to enter their event.