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Frequently Asked Questions

The recipient will receive two emails from the Sixers. The first will ask them to accept the transfer by setting up a Sixers account. The second email will contain the tickets.

You can cancel the transfer by clicking “view/cancel transfers” and selecting “cancel the transfer."

Please check to make sure you have not previously swapped your tickets, posted your tickets for resale or previously transferred your tickets. You must take your tickets down from resale on StubHub prior to being able to transfer your tickets to another recipient.

Once a transfer is complete, it is final and cannot be reversed.

Yes, and it’s a recommended action. This way you will have control regarding who and when they receive the tickets.

Yes, you can select multiple games to the same email address during one transaction.

Email transfers can be completed up to two hours prior to the start of the game. If this timeframe has passed, please call your Account Manager or 215-952-7000 to have your tickets reprinted and left at will-call.


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