MANAGE

MANAGING ACCOUNTS

Account Manager provides many options to ensure that you get the best value out of your Membership. These options include transferring tickets, donating tickets and selling your tickets to other fans.

Tickets can be managed either through the upcoming events displayed on your "Homepage" or through the "Manage My Tickets" tab also located on your homepage.

MANAGING TICKETS

This page displays a list of all your upcoming games. Simply click on the upcoming game that you’re looking to manage. Once you have selected the game, you will notice the following options in the right-hand corner: “TRANSFER”, “SELL”, or “DONATE”

For step-by-step instructions on how to use the ticket features provided, please see the appropriate outline below:

01.

01. Select the Game

  • Click "Transfer Tickets"

  • Check the boxes next to the seat you want to transfers

  • Once the seats are selected, "Transfer" will light up

  • Click "Transfer" and then "Continue" on the next pop up box

02.

02. Enter Recipient Information

  • Enter an optional message for the recipient

  • Click Transfer
03.

03. Transfer Summary

  • Here you'll see a summary of your ticket transfer. A confirmation email will be sent to you. You can now return home or manage more tickets.






DONATING TICKETS

Through your Membership, you're able to donate your tickets to our Partnered Charity. Donations will need to take place four business days before an event. A tax receipt will be issued by the charity about 2 weeks after the game.

01.

01. MANAGE MY TICKETS PAGE

  • Click on "..." in the top right corner

  • Click "Donate to Charity"

  • Check the boxes next to other seats you want to donate

  • Once the seats are select, "Donate" will light up

  • Click "Donate" and then "Continue to Donate" on the next pop up box

02.

02. Donation Summary

  • Here you'll see the tickets you've donated. A confirmation email will be sent to you. You can now return home or manage more tickets.

03.

03. Transfer Summary

  • Here you'll see a summary of your ticket transfer. A confirmation email will be sent to you. You can now return home or manage more tickets.




SELLING TICKETS

The fan-to-fan resale market allows Members to seamlessly sell their tickets to other Members or fans. Once a ticket is bought, the Member is notified by email and the seats are transferred into the buyer's account. Please follow these steps to post your tickets for sale.

01.

01. MANAGE MY TICKETS PAGE

  • Click "Sell Tickets"

  • Check the boxes next to the seats you want to sell

  • Click "Continue"

  • *Note: If a validation window appears, please check your email to find the validation code. Enter the code and click "Continue." This pairs your account with Ticketmaster's Resale Market.

  • You'll now have the option to post your tickets. Set your price and press "continue"

02.

02. Choose your Method of Payment

  • Check or Account Credit
  • *Note: if you choose "Check," please fill out your shipping address. Typically, checks take 2 weeks to arrive after the sale.
  • Click Continue.

03.

03. Review and Submit

  • Click "Submit Listing" to post your tickets.

  • Your tickets will now be submitted to the fan-to-fan resale market.

  • *Note: A notification will be sent to your email if the ticket is sold or the listing has been taken down. Once the sale is complete, your ticket becomes invalid.



OTHER

The fan-to-fan resale market allows Members to seamlessly sell their tickets to other Members or fans. Once a ticket is bought, the Member is notified by email and the seats are transferred into the buyer's account. Please follow these steps to post your tickets for sale.

MANAGE YOUR LISTINGS

Once your tickets have been posted for sale, you can edit or cancel your posting through your Online Account Manager.

Go to home page or manage tickets. Select Game. Click "Edit & Manage"

CANCEL A TRANSFER

Go to "Edit & Manage" and click "Cancel Posting"

Cancel or Edit a Ticket Posted for Sale

Click "Edit & Manage", then Click "Cancel Posting" or cancel or "Edit Posting" to edit the tickets you've posted.