BE THERE WHEN YOU WANT ALL SEASON LONG
FLEXIBLE, FRIENDLY, MOBILE TICKET SUBSCRIPTION WITH TWO LEVELS OF COMMITMENT, MONTHLY OR FULL SEASON
HOW IT WORKS
- Purchase a NetsFlex subscription on your terms – by month or by season.
- Once you purchase your pass, share your link with friends and go together.
- Manage and access your mobile passes within the Brooklyn Nets app, by clicking on “Tickets,” Manage My Tickets”, and then the “NETSFLEX” tile in the app. Log in using the same email address you used to purchase your pass.
- Link with friends or add on additional tickets up until the countdown to tip off expires (approximately 4 hours prior to the game).
- Receive your seat location(s) via the app on the day of game.
- Enjoy the game and Go Nets!
Q: What is NETSFLEX?
A: NETSFLEX gives fans access to the games they want when they want, all season long. Commit to the full season and save!
Q: How many passes can I buy?
A: You can buy up to four passes per account.
Q: If I buy a more than one pass how can my guest(s) get his/her pass?
A: All passes will be delivered to the phone that registers the pass. After your seats are assigned, you may transfer your seats to your guest(s) via the “Transfer Tickets” button in the app.
Q: I bought a pass and my friend bought a pass. Can we sit together?
A: Yes, you may link your passes before your seats are assigned using the “Sit with Friends” button in the app. You may link up to 4 passes together.
Q: Can I bring different people with me to each game?
A: Yes, different people can attend each game. You may transfer seats to your guests after your seats are assigned. You can also purchase additional tickets in your section prior to seat assignment.
Q: I bought a NETSFLEX pass but I want to sit in a better seat for a game. Can I upgrade my seat?
A: Yes, you may purchase an upgrade through the Brooklyn Nets App. Upgrades are available starting at tip-off.
Q: I only bought 1 pass, but I want to bring a friend to a game. Can I purchase an additional pass for just one game?
A: Yes, if available, guest tickets can be purchased at an exclusive rate for NETSFLEX subscribers. Click the “Buy Guest Tickets” in the app to purchase.
Q: Can I get a refund for unused passes?
A: Any unused NETSFLEX passes are non-refundable.
DIGITAL PASS TECHNOLOGY
Q: When I click on the link to access my pass via the Brooklyn Nets App, nothing is happening. What do I do?
A: You may be experiencing trouble with your mobile signal. Try accessing the free Barclays Center Wi-Fi. Make sure Wi-Fi is enabled on your phone, and then try accessing your pass again. If the problem persists, close and reopen the app as a troubleshooting technique.
Q: I am being prompted to log-in using a 4-digit PIN number - what is this?
A: Last season, you may have received promotional credits to be used for seat upgrades. If so, you were asked to create a PIN and can use that same PIN to log in to your account. If you cannot remember your PIN, click on the "Reset PIN" link and follow the instructions to reset your PIN.
Q: Which phones support the NETSFLEX?
A: The pass is supported by iPhones and Android phones. The Brooklyn Nets Mobile app must also be downloaded for use of the pass.
Q: Why do I need to use an iPhone or Android phone?
A: NETSFLEX is a mobile-only program integrated with the Brooklyn Nets Mobile app. There are no printed tickets. Admission to Barclays Center and seat assignments will be managed through the app.
Q: Can I purchase the pass if I don’t have an iPhone or Android phone?
A: Not at this time. You will be unable to enter Barclays Center.
ENTERING BARCLAYS CENTER
Q: How do I get into Barclays Center with my pass?
A: Access your pass via the Brooklyn Nets App the day of each game. This will provide you with a digital barcode that you can use to scan for admission into Barclays Center.
Q: How does my guest scan in with my NETSFLEX Pass?
A: After your seats are assigned, you may transfer your seats to your guest(s) by using the “Transfer Tickets” button in the app.
PASS SEAT LOCATIONS
Q: Where can I expect to sit each game with my NETSFLEX Pass?
A: If you purchased a pass in section 102, you are guaranteed a seat in that section. If you purchased an upper level pass, you are guaranteed a seat in the upper level. Specific seat locations will vary by game.
Q: How do I get my seat location(s)?
A: Your seat location will be made available through the Nets Mobile App approximately 48 hours prior to tip-off.
Q: What if I lose the text message with my pass?
A: If you can’t access your pass, simply access the Brooklyn Nets Mobile app and tap on the NETSFLEX tab. You can also contact us here at any time for further support.