Mobile Ticketing Guide
Tickets Must Be Scanned from a Mobile Device
Barcodes will be visible and mobile enabled starting 4 days prior to each game.
Ticket transfers will be disabled at tipoff. Resale will be disabled 1 hour prior to tipoff.
Screenshots of mobile barcodes are not permitted for entry.
Mobile tickets can be managed in the Lakers App presented by bibigo on the Tickets tab or through Lakers.com/AccountManager.
View Mobile Ticketing Tutorial videos, step-by-step guides, and FAQs below for more information on managing your mobile tickets.
The Official Lakers Mobile App presented by bibigo
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Mobile Ticketing Steps
Logging In
STEP 1
Open the Lakers app, click on the Tickets tab, click Manage Tickets, and click Log in to Account Manager.
STEP 2
Click Continue. You can use your same login credentials as Ticketmaster.com to access Lakers Account Manager.
STEP 3
Sign in using the e-mail address on your account.
Managing Your Tickets
STEP 1
Quickly view, send, and sell tickets directly from the Lakers app or Lakers.com/AccountManager.
STEP 2
Click on each game to view your tickets and available management options.
STEP 3
Scan your barcodes directly from your phone, or add tickets to your mobile wallet.
*Please note: Your barcode will be visible and mobile enabled starting 4 days prior to the game.Transferring Your Tickets
Transfer will be disabled at tipoff. If your transfer is not accepted by tipoff, tickets will be returned to your account.
STEP 1
Click on the desired game, click Transfer, and select the specific seat(s) you would like to send.
STEP 2
Choose your recipient’s info from the address book on your phone, or enter an e-mail address or mobile phone number manually.
STEP 3
Verify the recipient’s information and click Transfer Tickets. If you entered a mobile number, you will be prompted to send a text message.
*A link to accept the transfer will be sent to your recipient, who must accept the seat(s) prior to the start of the game.Accepting a Transfer
Transfers must be accepted prior to tipoff, or tickets will be returned to the sender’s account.
STEP 1
Click the Accept Tickets link in your email or text message.
STEP 2
Review transfer requirements and log in/create a new account to Accept the tickets.
STEP 3
Once you log in, the tickets are yours! Your mobile barcodes will be enabled and available to add to your Mobile Wallet starting 4 days prior to each game.
Selling Your Tickets
Please note: Resale will be disabled 1 hour before tipoff.
STEP 1
Click on the desired game, click Sell, select all the seats in your seat block, and click Set Price.
Please note: Not all tickets are eligible for resale.
STEP 2
Set your asking price and click Payout Method.
STEP 3
Complete your Seller Profile, choose your Payout Method, and click Sell Tickets to post your listing.
Direct deposit payments will be processed 7-10 business days after the game has been played.Donating Your Tickets
Please note: Donations must be made through the Account Manager website at Lakers.com/AccountManager.
Donation is not available through the Mobile App.
STEP 1
Click on the desired game, click More, then click Donate.
*Please note: Donate may not be available if the game is more than two weeks away, it is less than one hour before the game, or the donation limit has already been met.
STEP 2
Select the seat(s) you would like to donate and click Continue.
STEP 3
Choose the charity from the dropdown and click Continue.
Mobile Ticketing FAQ
Account Manager is the online portal to manage your Lakers Season Tickets. You can use Account Manager to quickly view, send, sell, donate, and scan tickets from your phone.
You can access Account Manager online via lakers.com/accountmanger or through the Lakers Mobile App presented by bibigo, available for both iPhone and Android.
There are no more printed PDF tickets. Lakers digital tickets are mobile only and will need to be scanned from a mobile device for entrance into Crypto.com Arena. To send your tickets to someone else, you will need to transfer your tickets through the Lakers Mobile App presented by bibigo or online Account Manager.
Tickets must be scanned through the Lakers Mobile App presented by bibigo, Lakers Account Manager, or your mobile wallet. Screensots of mobile barcodes are not permitted. Tickets can be sent to others using ticket transferring through the Lakers App or Account Manager.
Ticket transferring allows you to send tickets electronically to anyone with a valid e-mail address. With the Lakers Mobile App presented by bibigo, you can text or e-mail a link to transfer your tickets. Once your recipient clicks the link, logs in an accepts the tickets, they will be able to view their mobile barcode starting four (4) days prior to the game.
Your recipient will need to click the link in the e-mail or text message they received and log into Account Manager, or create a new account. Once they log in, they will need to click “Accept” before the start of the game.
Transferring may not be available if tickets have already been transferred, if the game has started, or the game has not yet been paid off. Please contact your Customer Service Specialist with any issues.
There are no seller fees if you list tickets through your Lakers Account Manager.
If your tickets are unsold, your listing will come down 1 hour prior to the game, and tickets will be returned to your account.
Selling may not be available if it is within one (1) hour of the game or if the game has not been paid off. Please contact your Customer Service Specialist with any issues.
You can choose your payment method during the ticket posting process. Money can be used as account credit towards playoffs and/or your full season renewal. You can also have the funds deposited directly into your bank account. For the direct deposit option, your first payment will be sent by check to your mailing address.
Direct deposit payments will be processed 7-10 business days after the game you sold has been played.
A Mobile Wallet stores your tickets digitally so that you don't need to log in to access your tickets at the game.
The Lakers Ticketing team can answer your questions between the hours of 9:00am – 5:00pm PT on weekdays and starting 2 hours prior to game time on weekends and holidays. Please contact us at (310) 426-6031. For issues on gameday, you can also contact (213) 742-7422 starting three (3) hour prior to each game, until halftime.