Welcome Back Lakers Fans

We have missed you and are thrilled to welcome you back to STAPLES Center! The health and safety of our guests, athletes, performers, and team members is our number one priority. We have worked closely with state and local health officials to responsibly and thoughtfully implement new safety protocols to provide you not only a safe, but enjoyable experience. While it may be a bit a different from the last time you joined us, we look forward to giving you a reason to cheer and creating unforgettable memories with you, once again.

Be sure to check back here as information is updated often.

Know Before You Go

Click one of the buttons below to learn more about the new Health and Safety protocols at STAPLES Center for Lakers games.

Gameday Protocols

You should stay home if you:

  • Are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea or vomiting).
  • Have been in close contact with an individual diagnosed or exhibiting COVID-19 symptoms within the past 14 days.
  • Have been directed to self-isolate or quarantine by health care provider or public health official.

All fans will need to show one of the following in order to enter STAPLES Center for games:

  • Provide proof of full vaccination, your photo ID, and your ticket for the game. The following are acceptable as proof of full vaccination: your vaccination card, a photo of your vaccination card as a separate document, a photo of your vaccine card stored on your phone or electronic device, or documentation of vaccination from a healthcare provider. Per the CDC, people are considered fully vaccinated: 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.
  • Provide proof of a negative COVID-19 test taken within 48 hours of the game, your photo ID, and your ticket for the game. The following are acceptable as proof of a negative COVID-19 test result: printed document (from the test provider or laboratory) or an email or text message displayed on a phone or electronic device from the test provider or laboratory. The information provided should include name of person tested, type of test performed, and date of negative test result. Results of the test must be available prior to entry into the venue. At home tests are not permitted.

There is now on-site testing at STAPLES Center. Learn more about testing at STAPLES Center.


*These requirements may be updated by the NBA and state and local authorities.

  • Guests over the age of 2 are required to wear a face covering that covers both the nose and mouth at all times, regardless of vaccination status, unless actively eating or drinking in designated areas (in seats or stationery on the concourse).
  • Children 2 years of age and under are exempt.
  • All face coverings must:
    • Fully cover the nose and mouth and secure under the chin.
    • Fit snugly but comfortably against the side of the face.
    • Allow the guest to remain hands-free.
  • At this time, based on guidance from health authorities, the following are NOT permitted face coverings:
    • Those with holes in the covering, including exhalation valves or made solely of materials such as mesh or lace fabric.
    • Face coverings that cannot be secured under the chin, such as bandanas, neck gaiters.
    • Face shields still require an approved face covering.
    • You may remove your face covering only when actively eating or drinking while seated within a pre-designated eating area.
    • Security staff will enforce these policies throughout STAPLES Center. Any guest not wearing a face covering or wearing a face covering that violates STAPLES Center’s COVID-19 health and safety protocols is subject to ejection.
  • Fans unable to wear face masks are not admitted into the venue and are asked to return when situations improve, and face masks are no longer required at events.

  • Bags, backpacks, purses, totes, clear bags, fanny packs, and camera bags are not allowed.
  • Small clutches and wallets smaller than 5” x 9” x 1” are permitted and are subject to security inspection.
  • Plan accordingly and leave all other bags securely in your vehicle (hide it, lock it) or hotel room.
  • Medical and parental bags smaller than 14” x 14” x 6” are required to go through an X-Ray machine security screening. Please see a Guest Services team member on site for direction to the nearest screening entry.
  • Complimentary feminine hygiene products are available in restrooms.

For more information on managing your tickets, please visit our Lakers Mobile Ticketing Guide.

  • Manage your tickets in the official Lakers Mobile App presented by bibigo or through Lakers Account Manager online at Lakers.com/AccountManager.
  • Screenshots of mobile barcodes are not permitted for entry.
  • Barcodes will be visible four days prior to each game.
  • Ticket transfers will be disabled at tipoff. Resale will be disabled 1 hour prior to tip off.
  • Make sure to access your tickets prior to arriving at STAPLES Center to ensure a smooth, efficient and contactless entry.

  • All guests will be asked to order any food and beverage throughout the arena using the QR Code located at the concession stand or the QR located at your seat.
  • We will let you know when the order is ready for pick up via SMS Text.
  • Pick up your food and beverage at the designated pick up location.
  • Enjoy your food and beverage at one of the designated eating areas.
  • No outside food or beverages are allowed inside STAPLES Center.
  • Sealed, plastic water bottles, one liter or smaller, are permitted (one per guest).

STAPLES Center is a fully cash-free venue that only accepts debit and credit cards, including major contactless and mobile payment methods, for a safe and speedy check out.

  • STAPLES Center no longer accepts cash.
  • If you do not have an accepted cashless method of payment, "Cash to Card" conversion kiosks are free of charge and located throughout the venue.

Because your health and safety are our top priority, many upgrades and enhancements have been made to ensure that all of STAPLES Center, even the air that you breathe, meets or exceeds industry standards to guarantee STAPLES Center is the safest and most hygienic it can be.

  • There are touchless hand sanitizer stations, faucets, paper towel dispensers, and soap dispensers throughout the venue.
  • GBAC STAR Facility Accreditation the improvements have earned STAPLES Center the highest level of GBAC STAR Facility Accreditation as determined by the world’s most respected venue industry cleaning association.
  • STAPLES Center uses Atmos Air and BluEco technology to purify the air inside the arena, and MERV-15 air filters which exceed the current standards.
  • High-touch surfaces and heavily trafficked areas are continuously disinfected.
  • All spaces undergo a rigorous disinfection and cleaning after every event.

Frequently Asked Questions

Tickets

  • All ticketed guests must present physical or digital proof of full vaccination (2 weeks past final dose), or negative COVID-19 test taken within 48 hours of the event. At home tests are not permitted.
  • Prior to purchasing, please read our ticket terms.
  • Tickets can purchased at AXS.com/Lakers. You can also purchase tickets from other Lakers fans through Lakers Ticket Exchange, the only authorized reseller of Lakers tickets, with tickets verified by Ticketmaster.

Yes, all tickets are digital and no paper tickets will be used at STAPLES Center. Digital tickets allow for contactless entry and allow you to manage your tickets from the Lakers App. Here are some tips on getting into STAPLES Center with mobile tickets:

  • Barcodes will be visible and mobile enabled 4 days prior to each game. Mobile tickets should be viewed on the device before proceeding through security gates.
  • Ticket transfers will be disabled 1 hour prior to tipoff. Resale will be disabled 2 hours prior to tip off.
  • Mobile tickets cannot be transferred after they have been scanned at the gate.
  • Screenshots & printouts will not be accepted for entry.

You can view and manage your tickets and parking passes by downloading the official Lakers Mobile App presented by bibigo. For more information on how to manage your tickets, please visit: Lakers Mobile Ticketing Guide.

Doors open 1.5 hours before the scheduled game time. Please consult our schedule page for start times.

Please plan to arrive early to complete the health verification.

Per STAPLES Center policy, children 2 and under can enter the arena without a ticket, provided they sit on an adult's lap and do not occupy a seat. Children 3 and over would require a ticket.

Parking

For a contactless experience, parking passes are now digital and can be purchased in advance on a first-come, first-served basis. You can purchase parking via Ticket Exchange under add-ons for the game you're looking to attend.

Testing

We recommend getting your test done prior to arriving at the arena. Please visit the County of Los Angeles website for a list of COVID-19 testing locations in your area.


STAPLES Center has partnered with Medea Testing Solutions (Medea) to provide our ticketed guests with COVID-19 rapid antigen testing. Medea’s mobile lab is located on the ground floor of the Olympic West Parking Garage (Lot W, in the southeast corner of the lot). Results are provided to each guest electronically within 10 to 15 minutes after a test is taken. Please see “Health Verification” above for negative COVID-19 testing requirements from the State of CA Department of Public Health.

Registration and Scheduling: Ticketed guests are strongly encouraged to register and schedule their test in advance of their event through Medea’s website: https://medeatesting.com/. Medea’s lab opens 4 hours before all STAPLES Center event start times and closes approximately 2 hours after an event begins.


Face Mask Policy

All face coverings must:

  • Fully cover the nose and mouth and secure under the chin.
  • Fit snugly but comfortably against the side of the face.
  • Allow the guest to remain hands-free.

At this time, based on guidance from health authorities, the following are NOT permitted face coverings:

  • Those with holes in the covering, including exhalation valves or made solely of materials such as mesh or lace fabric.
  • Face coverings that cannot be secured under the chin, such as bandanas, neck gaiters.
  • Face shields still require an approved face covering.
  • You may remove your face covering only when actively eating or drinking while seated within a pre-designated eating area.
  • Security staff will enforce these policies throughout the Center. Any guest not wearing a face covering or wearing a face covering that violates the Center’s COVID-19 health and safety protocols is subject to ejection.

Face coverings will be provided on site to anyone without one.

Entering the Arena

Fans will first be given their health verification screening outside the arena and then be allowed to proceed through ticket scanning and security screening.

Please plan to arrive early to complete the health verification.

Here are the procedures fans can expect for our contactless security:

  • Team members will greet fans and ask them to remove any metal from pockets.
  • Team members ask fans to hold keys, cell phones, and clutches/wallets above their heads as they walk through the magnetometer.
  • Security team members visually inspect guests for bulky pockets and perform secondary inspection with metal-detecting hand wand as needed.
  • Team members do not come into contact with guests’ personal items.
  • No items are checked into Guest Services.
  • No outside food and beverage items are permitted. Sealed water bottles one 1 liter or less are exempt (limit one per guest).

In the Arena

  • All guests will be asked to order any food and beverage throughout the arena using the QR Code located at the concession stand or the QR located at your seat.
  • We will let you know when the order is ready for pick up via SMS Text.
  • Pick up your food and beverage at the designated pick up location.
  • Enjoy food and beverage in designated eating areas (in your seats or stationary on the concourse).

Please refer to the STAPLES Center Food & Beverage page for a full list of all concessions. Visit page

  • Guests may not bring outside food and/or beverage items into the arena during events. The only exception is unopened plastic water bottles, one liter or smaller (one per guest).
  • Glass bottles or metal cans are strictly prohibited. Guests must dispose of unauthorized items prior to entrance into the arena or return them to their vehicle.
  • Guest Services Centers will not check-in or store any food or beverage items.
  • Guests with specific/special dietary needs due to medical conditions or religious requirements should see STAPLES Center’s Food & Drink page for details, or contact Guest Services to discuss food options available.

Please refer to the STAPLES Center Food & Beverage page for a full list of all concessions. Visit page

  • STAPLES Center is a fully cash-free venue that only accepts debit and credit cards, including major contactless and mobile payment methods, for a safe and speedy check out.
  • STAPLES Center no longer accepts cash.
  • "Cash to Card" conversion kiosks are free of charge and located throughout the venue.

STAPLES Center is a smoke-free venue. Smoking (including electronic cigarettes) and the use of smokeless tobacco products is not permitted in the arena (including all outdoor patios and terraces).

STAPLES Center is a fully cash-free venue that only accepts debit and credit cards, including major contactless and mobile payment methods. There will be "Cash to Card" conversion kiosks that are free of charge and located throughout the venue.

  • Please find a full List of STAPLES Center Policies at the A-Z guide.
  • Alternatively, the Lakers Ticketing team can answer your questions between the hours of 9:00am – 5:00pm PT on weekdays and starting 2 hours prior to game time on weekends and holidays. Please contact us at 310.426.6031.

Ticketing Terms & Conditions

Arena Safety and COVID-19 Assumption of Risk


In-person public gatherings and events carry an inherent higher risk of exposure to COVID-19. COVID-19 is an extremely contagious disease. Prior to attending a public gathering or event, please learn more about the risks involved and evaluate your individual risk level. In particular, vulnerable individuals, such as certain older adults and those with certain pre-existing health conditions, who have an increased risk for severe illness or death, need to take extra precautions against COVID-19.

Guests understand that (a) the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, “COVID-19”) is extremely contagious and there is an inherent and elevated risk of exposure to COVID-19 in any place where people are present, including without limitation, STAPLES Center; (b) no precautions, including any protocols that may be implemented by STAPLES Center or the teams that play in STAPLES Center, any other professional teams or leagues, the NHL, the NBA, the WNBA, caterer, any lender to STAPLES Center, and any of the respective STAPLES Center or event sponsors or promoters and/or other third parties (such as by federal and state governmental agencies) (collectively, the “COVID-19 Protocols”), can eliminate the risk of exposure to COVID-19; (c) the risks of exposure to COVID-19 are increased by proximity to other people; (d) there is no guarantee, express or implied, that Guests and any of her/his guests will not be exposed to COVID-19 (e) people of all ages and health conditions, including healthy young people, have been adversely affected by COVID-19; (f) certain people have been identified by public health authorities as having greater risk based on their age or underlying medical conditions; and (g) exposure to COVID-19 can result in being subject to quarantine requirements, illness, disability, and other short-term and long-term health effects, including death, regardless of a person’s age or health condition. Guests also acknowledge that the COVID-19 Protocols may prove inadequate to prevent the exposure and transmission of COVID-19 and that it is possible that from time to time persons present at STAPLES Center or at any locations in which the events may be held or where people are gathered, may not comply fully with the COVID-19 Protocols. Guests understand that the implementation of the COVID-19 Protocols does not guarantee that guests and their guests will not be exposed to or contract COVID-19 as a result of their attendance at STAPLES Center or pass COVID-19 on to others, including Guests and other family members of Guests. Guests understand and knowingly and voluntarily assume all such COVID-19 related risks related to attending, traveling to and from Events at STAPLES Center. Those risks may include an increased risk of exposure to illness (including, but not limited to, COVID-19), personal injury, disability, and other short-term or long-term health effects including death, which might result not only from Guests’ own actions, inactions or negligence, but from the actions, inactions or negligence of any of the Released Parties (as defined below). Guests accept that they have personal responsibility for any and all of their respective costs and expenses, damages, liability, and other losses that Guests, or any of their respective heirs, assigns, executors, administrators, next of kin or other persons acting or claiming to act on behalf of Guests (the “Related Persons”), may incur in connection with the risks described above.

Guests agree to follow STAPLES Center health and safety policies, as well as all applicable Centers for Disease Control and Prevention (“CDC”) guidance, local, state and federal orders, regulations and ordinances pertaining to health and safety at all times while at STAPLES Center. Health and safety policies may be posted throughout STAPLES Center as well as on tickets.

"Released Parties” shall mean L.A. Arena Company, LLC, L.A. Arena Land Company, LLC, Anschutz Entertainment Group, Inc, The Los Angeles Lakers, Inc., LA Clippers, LLC, The Los Angeles Kings Hockey Club, L.P., LA Sports Partners, LLC or any other teams that play in STAPLES Center, any other professional teams or leagues, the NHL, the NBA, the WNBA, caterer, any lender to STAPLES Center, and any of the respective STAPLES Center or event sponsors or promoters and/or other affiliates third parties thereof.

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