Welcome Back Jazz Fans

The safety of our fans, employees, players and coaches is our number one priority. You’ll notice a variety of changes that have been implemented to create a safe, fun, and enjoyable experience. The changes include requiring masks for all attendees, contactless entry, a no bag policy, digital tickets, and more.

Please review this video and the frequently asked questions below to ensure you are prepared prior to attending your next Utah Jazz home game.

This Health Screening is Required to Enter the Arena

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Need To Know

Masks Required

Masks must be worn on the plaza prior to entering the arena, on the concourse and while seated. Fans will not be allowed to enter the arena without a mask. Masks may only be removed while actively eating or drinking.

Social Distancing

Fans will be seated side-by-side with another party. Fans are encouraged to maintain a safe distance from other parties when not in their seats.

No Bags

Bags (including purses and clutches) will not be allowed at Vivint Arena. Diaper bags and medical bags will be allowed but they must be no larger than 14”x14”x6”.

Digital Tickets

This season all tickets are digital. Digital tickets allow for contactless entry and allow you to manage, access, transfer, and sell your tickets from the Utah Jazz App.

Utah Jazz + Vivint Arena App

Food Express Pick-up

Get back to the action faster by ordering food through the app.

In-Seat Delivery

Order Jazz gear from the team store and have it delivered to your seat.

Digital Parking

Buy, manage, and scan your digital parking passes.

Digital Wallet

Use the Digital Wallet for in-arena team store and concession purchases.

Digital Tickets

Use the Utah Jazz App to easily scan, transfer, or manage your tickets.

Stay Up To Date

Turn on push notifications for the most important information.

Frequently Asked Questions
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