NBA & Utah Jazz Fan Code of Conduct

The National Basketball Association, the Utah Jazz and Vivint Smart Home Arena seek to foster a safe, comfortable and enjoyable sports and entertainment experience in which:

  • Players and fans respect and appreciate each other.
  • Guests will be treated in a professional and courteous manner by all arena and team personnel.
  • Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language and obscene gestures.
  • Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests will sit only in their ticketed seats and show their tickets when requested.
  • Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the arena.
  • Guests will smoke in designated smoking areas only.
  • Obscene or indecent messages on signs or clothing will not be permitted.
  • Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.

The arena staff has been trained to intervene when necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to this Code of Conduct will be subject to penalty, including, but not limited to, ejection without refund, revocation of their season tickets and/or prevention from attending future games. They may also be in violation of local ordinances resulting in possible arrest and prosecution.

The NBA, the Utah Jazz and Vivint Smart Home Arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

The Utah Jazz will strictly enforce the NBA Fan Code of Conduct with zero tolerance.

The Utah Jazz do not permit hate speech, racism, sexism or homophobia. We also do not allow disruptive behavior, including bullying, foul or abusive language, or obscene gestures. Violators may be subject to ejection and other penalties, including a lifetime ban.

If you see or hear anything that violates our standards, please say something. Report any violations to the nearest Guest Services or Security staff member. You can also report anonymously through the arena text line (801-901-8111) and an arena representative will respond to address the matter.

The NBA, the Utah Jazz and Vivint Smart Home Arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

Banners & Signs

Hand-held signs or posters are allowed inside Vivint Smart Home Arena for most shows and events unless otherwise specified by team, event and/or Vivint Smart Home Arena management. All signs or posters should promote fan support and follow the list of guidelines stated below.

  • Items may not be larger than 11 x 17 inches in size
  • Items may not block or obstruct the view or disturb any guests around you
  • Items must be related to the event/show and not contain obscene or offensive language or pictures
  • Poles, sticks or pipes to display items are prohibited
  • Items may not be commercial in nature or obstruct any sponsor or advertiser signage
  • Items may not be hung, displayed or affixed to any part of Vivint Smart Home Arena

For additional information and arena policies, visit vivintarena.com/arena/guest-guide.

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