2019-20 Season Memberships Available Now

Being a Swarm365 Member is about more than just attending basketball games. It’s about the connection you have with your Hornets, the attachment between a team and its fans. It’s about the feeling you get when you see purple and teal, the memories made and the community that is Swarm365. When you are a Swarm365 Member, your experience provides a lifetime of memories.

Swarm365 Window

Forgot your tickets the night of the game? Swarm365 Members can be worry-free thanks to the exclusive Swarm365 Member Window located at the Swarm365 Member Entrance. At the Swarm365 Member Window, members can leave and collect will call, purchase additional tickets at their Swarm365 Member rate and manage their Hornets account.

Swarm365 Member Concession Lines

Swarm365 Members can enjoy dedicated members-only concession lines which save you time at the game so you do not miss any of the action. Scan your Buzz ID to gain access and to enjoy a 10% discount on all concessions. Your Buzz IDs must be presented at register to receive discount.

Hornets Fan Shop Privileges

Purchase the newest Charlotte Hornets gear from the Hornets Fan Shop including T-shirts, hats, shoes and Jordan Brand apparel. Swarm365 Members can purchase the latest fashions using their Swarm365 Member Fan Shop Discount.

Swarm365 Member Events

Your Swarm365 Membership is a year-round program that connects our members outside the game of basketball. These complimentary events revolve around our members’ interests and provide value to your membership.

Swarm365 Member Entrance

Come early, beat the rush and improve your chances to secure promotional giveaways, while enjoying all Spectrum Center has to offer! The Swarm365 Member entrance opens 30 minutes before general public doors to give Swarm365 Members access to the pregame shoot around.

Swarm365 Member Headquarters

Located just inside the Swarm365 Member Entrance, the Swarm365 Member Headquarters is your customer service center for all Hornets home games. If you have any questions with regards to your membership, please stop by the headquarters to see your personal account manager.

Concerts & Arena Shows

Swarm365 Members receive access to presale information for events held at Spectrum Center. Spectrum Center has partnered with Live Nation to bring the biggest artists and shows in the nation to the Carolinas.

Exclusive Player Access Events

Meet and greet with your favorite Hornets player. As a Swarm365 Member, you will have access to select player autograph events.

  DIAMOND (D-E) PLATINUM (F-J) GOLD (K-N) SILVER(O-Z)
Complimentary Food and Beverage Inside Grant Thornton Crown Club      
Use of Bank of America 5th Street Executive Entrance      
Complimentary Parking *    
In-Seat Wait Service    
Access to Club Lounge    
Access to Flight Deck **  
Presale for Non-Hornets Events at Spectrum Center
Personal Account Manager
Use of Members-Only Entrance at Home Court
Playoff Priority
Private Members-Only Concession Lines
Early Entry to Spectrum Center
Online Management of Tickets
Discount at Hornets Fan Shop
Ability to Purchase Additional Tickets at Special Membership Rate
Ability to Resell Tickets Securely on NBATickets.com
Dedicated Ticket Will Call Area
Never Waste A Ticket Program
10% Concession Discount***
Hornets Mobile App Access

*One pass per account, minimum of four seats for club seat accounts. **Select locations. ***Only available through Hornets app. Does not apply to alcohol purchases.

Jacob Gallagher

Senior Vice President of Ticket Sales & Services
Time with the Team: 11 years
College: East Tennessee State
Favorite Sports Team (other than the Hornets!): University of Tennessee
Little Known Fact: Served in the US Navy
Email: jgallagher@hornets.com
Direct Line: 704.688.8798

Alan Wheeling

Director of Luxury Sales & Services
Time with the Team: 10 years
College: William & Mary
Favorite Sports Team (other than the Hornets!): Green Bay Packers
Little Known Fact: Did his internship with Disney/ESPN Wide World of Sports
Email: awheeling@hornets.com
Direct Line: 704.688.8784

Lyndsey Hutchens

Account Manager, Luxury Services
Time with the Team: 7 years
College: North Carolina State University (NC State)
Favorite Sports Team (other than the Hornets!): Carolina Panthers
Little Known Fact: Thinks that pink Starburst are the worst Starburst
Email: lhutchens@hornets.com
Direct Line: 704.688.9014

Derrick Crump

Account Manager, Premium Membership Services
Time with the Team: 7 years
College: University of Louisville
Favorite Sports Team (other than the Hornets!): Louisville Cardinals
Little Known Fact: Former Minor League Baseball Mascot
Email: dcrump@hornets.com
Direct Line: 704.688.8796

Joe Freeman

Account Manager, Membership Services
Time with the Team: Rookie
College: Baldwin Wallace University
Favorite Sports Team (other than the Hornets!): Cleveland Browns
Little Known Fact:Played college football
Email: jfreeman@hornets.com
Direct Line: 704.688.9032

Andrea Velasco

Account Manager, Membership Services
Time with the Team: 1 Year
College: Baylor University
Favorite Sports Team (other than the Hornets!): Dallas Cowboys
Little Known Fact:I lived in Madrid, Spain for a year
Email: avelasco@hornets.com
Direct Line: 704.688.9021

Audrey Stapleton

Account Manager, Membership Services
Time with the Team: Rookie
College: Indiana University of Pennsylvania
Favorite Sports Team (other than the Hornets!): Notre Dame
Little Known Fact:I have a twin who works for Rocky Mountain National Park
Email: astapleton@hornets.com
Direct Line: 704.688.9049

Cedric Roberts

Director of Premium & Membership Services
Time with the Team: 14 years
College: Winthrop University
Favorite Sports Team (other than the Hornets!): Duke Blue Devils
Little Known Fact: Member of Kappa Alpha Psi, Fraternity Incorporated
Email: croberts@hornets.com
Direct Line: 704.688.8810

Alexis Brunk

Account Manager, Luxury Services
Time with the Team: 2 year
College: University of Alabama
Favorite Sports Team (other than the Hornets!): New York Yankees
Little Known Fact: Helped recruit football players for two national championship teams at Alabama
Email: abrunk@hornets.com
Direct Line: 704.688.8783

Jake Flynn

Account Manager, Premium Membership Services
Time with the Team: 6 years
College: University of Massachusetts
Favorite Sports Team (other than the Hornets!): Boston Red Sox
Little Known Fact: Was an extra in The Cider House Rules
Email: jflynn@hornets.com
Direct Line: 704.688.9074

Bryce Baldelli

Account Manager, Membership Services
Time with the Team: 4 years
College: College of Charleston
Favorite Sports Team (other than the Hornets!): Minnesota Vikings
Little Known Fact: Best bowler in the office
Email: Bbaldelli@hornets.com
Direct Line: 704.688.9052

Tyler Mallams

Account Manager, Membership Services
Time with the Team: 6 years
College: Louisiana State University
Favorite Sports Team (other than the Hornets!): Dallas Stars
Little Known Fact: Played saxophone in LSU Marching Band
Email: tmallams@hornets.com
Direct Line: 704.688.9016

Never Waste A Ticket program

We understand that you might not be able to make it to every game so we have provided the Never Waste A Ticket Program. We reserved over half of the regular-season home schedule as tradeable games to help fit your needs. The ticket trade inventory for additional tickets is based upon availability. Trade-in games must be submitted seven days in advance of the game date to receive requested trade-in game.

*Some restrictions may apply

For a full PDF Printout Click Here

Call us:

704.688.8860

3D Map

Want to know more?

"Swarm365" (the "Program") is a complimentary program offered by Hornets Basketball, LLC ("Hornets") to Hornets season ticket holders. By participating in the Program, the season ticket holder acknowledges and agrees that the benefits and amenities provided to the season ticket holder as a part of the Program may be changed from time to time, or eliminated in whole or in part at any time in the Hornets sole discretion, without prior notice to the season ticket holder or anyone claiming rights under or through the season ticket holder. The season ticket holder acknowledges that the benefits and amenities provided by the Hornets to the season ticket holder in connection with the Program are expressly conditioned upon the season ticket holder’s acknowledgment and agreement to the foregoing.

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