NBA Season FAQs

With the NBA’s announcement on June 4 regarding the restart format for the 2019-20 season, all remaining Charlotte Hornets home games for this season are now canceled.  Anyone who purchased tickets through Ticketmaster (via phone, internet, or by mobile phone app) will receive a refund automatically no later than July 3.  Those who purchased tickets through the Spectrum Center box office should send an e-mail to and a representative will respond with the next steps to receive your refund.

Hornets Sports & Entertainment and the city of Charlotte are committed to looking out for one another and for you, our fans. This complicated situation transcends sports and entertainment. Together – with all levels of the government, public health officials, infectious disease specialists, and our local community – we must work as a team.

Thank you for your loyalty and patience during these unprecedented times. We are grateful for your understanding and for being the best fans in sports and entertainment, and we look forward to seeing you again at Spectrum Center for the 2020-21 NBA season.

Have Spectrum Center events been canceled?

Many events at Spectrum Center have been postponed and will be rescheduled. Please visit for event details.

Tickets held for any postponed event at Spectrum Center will be valid for the rescheduled date, once that date is determined.

When will we receive updates?

Please visit or follow us on any of our social media accounts in order to receive Spectrum Center event ticket information as soon as it becomes available.


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