The Miami HEAT App

The official app of the Miami HEAT is where HEAT Nation can stay up to date on the hottest team in the NBA. Follow the team, access your mobile tickets, view exclusive content, shop our retail store and upgrade game experiences - all in one place.

Download HEAT App from Apple StoreDownload HEAT App from Google Play

Get In The Game With Mobile Entry

*Note: The first time you tap Tickets, you will need to use the same email address associated with your Season Ticket Memberships Account or the email address used when purchasing or accepting transferred tickets. If you do not have HEAT tickets (or have not yet accepted a ticket transfer), you will not be able to log in.

Got a Parking Pass? Read This!: Please note that if you have a Parking Pass for Bayside Marketplace, P2 Parking Garage or the World Center, the pass will load like a ticket into the Tickets area on the HEAT App and you will scan your smartphone as you enter the garage.

HEAT Rewards

The Miami HEAT Season Ticket Members are able to participate in an exclusive benefits & rewards program.

  • Before each transaction when purchasing food, beverage, and apparel, scan your Member Card to earn extra HEAT Reward points and receive your Member discounts. Exclusion may apply.
  • By scanning your Member Card, you can earn one (1) HEAT Rewards point for every $1 spent. Your HEAT Rewards points balance will update in your HEAT Rewards Account within 24 hours of your transaction(s).
  • By scanning your Member Card, save 10% off at select concession stands in the 100 and 300 levels of the Kaseya Center*. Exclusion may apply.
  • HEAT Rewards and your Member Card can also be accessed via the mobile site
  • How To Earn Extra HEAT Rewards Points?
  • For one ticket scanned from the primary Member Account, earn 200 extra points (And earn 50 extra points when scanning before tipoff).
  • Earn 150 extra points by typing a HEAT Rewards Code in the Miami HEAT App. When announced during HEAT TV and/or radio broadcast coverage of away games, go to the Members area on the HEAT App, tap Rewards, and the HEAT Rewards Code section is located on the HEAT Rewards Account page.
  • HEAT Rewards Member Card can be used at Miami HEAT Store locations at the Kaseya Center, at Dolphin Mall, at Pembroke Pines Mall and the Miami International Airport.
  • Select concessions stands at the Kaseya Center and exclusions may apply. Please note that HEAT Rewards discount only applies to concession areas where food is sold. Items at specialty carts, bars, beer stands, and premium areas are available at regular menu prices.
  • Use your HEAT Rewards Member Card and Arena Bucks at these locations:
  • Papa Johns Stand - Sections 101 and 113
  • Prime Burger Grill Stand - Sections 105, 117, 308 and 324
  • Chicken Ciao Stand - Sections 108 and 309
  • Downtown Dogs Stand - Section 112
  • Pollo Tropical - Section 120 and 325
  • Bodega Stand - Section 124

Exclusive Access

*Please Note: This pass grants you access into the Bacardi Ocho Lounge. A valid game ticket is still needed to enter the Kaseya Center. Food and beverage not included. To book a table reservation, please click here.

Grab The Hottest Gear From The HEAT App

Frequently Asked Questions

Kaseya Center Entry
Transferring Tickets
Selling Tickets

Still Have Questions? Contact Your Rep or Email Us at and we'll be happy to help!

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