This season the Grizzlies are going mobile. All tickets, including Season Tickets, Packs and Single Game will now be fully digital and accessible only on your mobile device through the Official Grizzlies Mobile App. With our new mobile ticketing your mobile device is your game ticket, providing access to FedExForum through a barcode that will be scanned from your device’s screen.
Download or Update the Official Grizzlies App
If you are a MVP member or Pack Holder, make sure you have your Grizzlies Account Manager login information
(email address and password)
How to use Mobile Tickets on gameday
Choose game to manage
Tap View Barcode
Present digital ticket at FedExForum for scanning and entry
Save ticket(s) to phone using Apple Wallet or Google Pay
How to transfer your tickets
Choose game to manage
Tap Send to transfer tickets
Select the seat(s) you intend to send and tap Send Ticket
Choose Select from Contacts or Enter A Recipient then enter the recipient’s email address or mobile number and tap Send
How to accept your tickets
"Accept" tickets from Email or Text.
Sign In using your Grizzlies Account Manager information. (NOT Ticketmaster account)
Create a Grizzlies Account Manager account if you do not have one.
Accept the tickets that you have received.
After you have successfully accepted your tickets press Continue.
The tickets are now in your Grizzlies Account Manager account and can be added to your phone's Wallet by clicking Add to Wallet.
Show the ticket in your phone's wallet to enter the game.
How to sell your tickets
Choose game to sell
Tap Sell to post tickets for sale
Select the seat(s) you intend to sell,tap Set Price on the bottom right of the screen
Enter price and tap Payment Method
Frequently Asked Questions
Why are the Grizzlies moving to Mobile Tickets?
Mobile tickets are the most convenient and flexible way to manage tickets while increasing protection against fraud and creating a safe and secure environment for all fans.
What is the best way to access my tickets on my phone?
Download the Official Memphis Grizzlies Mobile App from the iTunes App Store or the Google Play Store for the best overall experience. Add tickets to Apple Wallet or Google Pay prior to game days and tickets will remain in wallet with or without a device connection if added more than 24 hours prior to game time.
Can I print my tickets from home?
No. This year all tickets are fully digital and only accessible via your mobile device. Your phone is your ticket.
What if I don’t want to use the App?
We strongly recommend using the Official Memphis Grizzlies App. It’s the easiest way to manage your tickets. If you still feel strongly against using the app, use a mobile or desktop browser to access grizzlies.com/mobiletix.
Does the person I transfer tickets to need a Grizzlies Account Manager account or a Ticketmaster Account?
The ticket recipient will need a Grizzlies Account Manager account to accept their tickets. A regular Ticketmaster login will not work at the login screen to accept tickets. Once the tickets have been received the recipient will be sent to the Grizzlies Account Manager page powered by Ticketmaster. If they already have a Grizzlies Account Manager account they can login. If they don't have an account they can click the link to create one.
What if I transfer my tickets to a friend who doesn’t have a smartphone?
Simple. Just tell the person who received the transfer to go directly to the FedExForum Box Office and provide the staff with the name of the person who transferred the tickets. They will also need to provide the box office attendant with a valid ID to receive the transfer.
Can I use a screenshot of my ticket?
No. A mobile ticket must be provided either within the Grizzlies Mobile App, the mobile ticketing website or within your phone’s wallet to gain entry.
What if I lose service or cannot connect to my Grizzlies Account?
The Official Grizzlies App includes offline mode so once tickets have been added to your account, you will be able to access them regardless of internet connectivity. To ensure seamless entry, we highly recommend downloading your tickets to your phone prior to arriving to the game.
What if I transfer my tickets to the wrong person or email address?
You can easily reclaim tickets if they have not yet been accepted by a recipient by viewing the ticket and tapping Cancel Transfer.
What if my entire party is not with me when I’m ready to enter FedExForum?
You can send each member of your party a ticket individually by following the mobile transfer steps.