CELTICS AND TD GARDEN ARE PREPARING TO WELCOME FANS BACK
A limited number of fans will soon be in attendance at Celtics home games. See how we’ve prepared to create a safe and healthy game experience.
For use on ticket purchases
*Celtics Gift Cards and tickets will be digital.Buy Now
Celtics Gift Cards
Give the gift of Celtics basketball all year long. Celtics digital gift cards provide flexibility and allow the C’s fans in your life to be game-ready when fans return to TD Garden.
Treat your favorite Celtics fans to tickets without having to worry about which games will fit their schedule. Just choose your Celtics Gift Card value ($50, $100, $250 or $500) and provide the requested information at checkout, and your designated recipient can choose their game(s) and seat(s) once tickets go on sale (subject to availability). Whether it’s family night in the balcony or the big game with your super fan friends in the Loge, the options are endless.
Celtics Gift Cards can only be redeemed for single game tickets, partial ticket plans, or group tickets to Celtics games scheduled to be played at TD Garden via Celtics.com/redeem. Tickets are subject to availability once fan attendance is permitted at TD Garden.
Gift Card Delivery Details
Please note that these are digital gift cards and there is currently no option to purchase physical gift cards. The Celtics will send a confirmation email to the gift card purchaser within two (2) business days* following their purchase, together with detailed instructions regarding how they (or their designated recipient) can redeem the gift card. It is the purchaser’s responsibility to (i) notify the designated recipient of any gift card purchased on the recipient’s behalf, and (ii) provide the recipient with the gift card redemption instructions provided by the Celtics to the purchaser. Celtics Gift Card recipient information will be collected during the checkout process solely to ensure the gift card funds are assigned to the appropriate recipient. The purchaser is responsible for ensuring the accuracy of all information provided to the Celtics at checkout.
*If you would like to receive the purchase confirmation email and allow your gift card recipient to see the funds in their Celtics Account on Christmas Day, the deadline to purchase a gift card is 11:59 p.m. EST on December 22, 2020.
Frequently Asked Questions
Q: What values are available for purchase?
Gift Cards can be purchased in values of $50, $100, $250, and $500. You can purchase multiple levels to add up to the amount you desire. For example, one gift card worth $50 and another gift card worth $100 will total a $150 gift card total value.
Q: What can I buy with my Celtics Gift Card?
Celtics Gift Cards can only be redeemed for single game tickets, partial ticket plans, or group tickets to Celtics games scheduled to be played at TD Garden and sold at Celtics.com/redeem. Gift cards cannot be used to purchase food, alcohol, merchandise, or any other items.
Q: How will my gift card recipient be notified that I purchased one for them?
The Celtics will send a confirmation email to the gift card purchaser within two (2) business days following the purchase, together with detailed instructions regarding how they (or their designated recipient) can redeem the gift card for tickets. It is the purchaser’s responsibility to (i) notify the designated recipient of any gift card purchased on the recipient’s behalf, and (ii) provide the recipient with the gift card redemption instructions provided by the Celtics to the purchaser. Celtics Gift Card recipient information will be collected during the checkout process solely to ensure the gift card funds are assigned to the appropriate recipient. The purchaser is responsible for ensuring the accuracy of the information provided to the Celtics at checkout.
Q: How can I redeem my Celtics Gift Card?
Once you are notified by the Boston Celtics via email that tickets are available for purchase and TD Garden is safely permitting fan attendance, you will be able to redeem your Gift Card at Celtics.com/redeem. Then follow these steps:
- Log in with the email address and password associated with your Celtics Gift Card.
- a. If you do not already have an account, please click “Forgot Password” to initiate the account registration process.
- Select your preferred game(s) and seat location(s) from the available options.
- On the checkout screen, select the option to “Apply Account Credit”.
- The gift card funds (up to the total amount of your purchase, including an applicable fee(s)) will be applied to your purchase and reflected in the “Order Summary”.
If the cost of the tickets exceeds the Celtics Gift Card value, you will be required to pay the difference with another personal payment method before you are able to apply a Celtics Gift Card to a qualifying purchase. If the Gift Card value exceeds the balance of the tickets selected, any remaining funds will remain on account for future qualifying purchases. Please note that gift cards cannot be redeemed on Ticketmaster’s main page, at the TD Garden Box Office, or to purchase fan-to-fan resale tickets to Celtics games.
Q: What is the deadline to purchase a gift card if I want my recipient to see the funds in their Celtics Account on Christmas Day?
For guaranteed delivery of your email confirmation and redemption instructions on or before Christmas Day (i.e., December 25, 2020), please purchase gift card(s) by 11:59 p.m. ET on December 22, 2020. Confirmation emails and redemption instructions related to gift cards purchased after this deadline will be delivered within two (2) business days of your purchase.
Q: How can I check my Celtics Gift Card balance?
Please submit your Celtics Gift Card balance inquiry to email email@example.com or call 1-866-4CELTIX for more information.
Q: Where can I reload (add value to) my Celtics Gift Card?
There is no option to add value to the Gift Card once purchased. If you would like to increase your total Gift Card balance, you will need to buy another Gift Card.
Q: What is the expiration date of my Celtics Gift Card?
The balance of your Celtics Gift Card does not expire.
Q: What if my question isn’t answered in the above FAQs?
Please email firstname.lastname@example.org or call 1-866-4CELTIX.
2. Redemption of Gift Cards
The Celtics do not charge any activation, service, dormancy or inactivity fees in connection with your Gift Card; you only pay for the face value of the Gift Card. No physical gift card will be provided to Gift Card purchasers or recipients. Your Gift Card has no expiration date nor does the value on your Gift Card ever expire. Gift Cards may be used toward the purchase of tickets to Celtics games scheduled to be played at TD Garden. Such purchases may be made through Celtics Account Manager (www.celtics.com/redeem). However, Gift Cards cannot be used at the TD Garden Box Office or toward the purchase of any other types of tickets, including tickets to other Ticketmaster events or fan-to-fan resale tickets to Celtics games. Gift Cards are not returnable or redeemable for cash except in states where it is required by law.
To redeem a Gift Card, please visit www.celtics.com/redeem. Upon redemption, the entire balance of a Gift Card will be deposited to the recipient’s Celtics Account Manager account. Gift Cards are not reloadable and cannot be associated with multiple Account Manager accounts. For balance inquiries, email email@example.com or call 1-866-4CELTIX. The amount of your Gift Card balance on Account Manager will be applied to the full amount of your ticket purchase made via Celtics Account Manager, including any fees (e.g., applicable taxes). You cannot add value/balance to (i.e., reload) your Gift Card. If your purchase exceeds the amount of your Gift Card balance on Account Manager, you must pay the difference using another payment method or purchase another Gift Card. Gift Cards cannot be redeemed for past purchases. Unused Gift Card balances are not transferable. The Celtics reserve the right to require additional verification of your identity, Gift Card or account ownership, or the provision of an additional payment method before you are able to apply a Gift Card to a qualifying purchase. Gift Cards are not replaceable if lost or stolen except as required by law and only with proof of purchase as required.
3. Restrictions on Use
4. Risk of Loss
Gift Cards must be obtained from the Celtics. The risk of loss and title for Gift Cards pass to the purchaser upon the Celtics’ transmission of the Gift Card confirmation via email to the purchaser. Purchaser is responsible for (i) notifying the intended recipient that the Gift Card has been purchased on the recipient’s behalf, and (ii) providing the recipient with the gift card redemption instructions provided by the Celtics to the purchaser. The intended recipient is responsible for safeguarding the Gift Card value in their Celtics Account Manager balance from unauthorized use. The Celtics are not responsible if any Gift Card or materials relating thereto are lost, stolen, or destroyed, or if your Account Manager balance or any Gift Card is used without your permission. The Celtics are not responsible for, and assume no liability to you for, any unlawful conduct or fraud by any third party with respect to any Gift Card.
5. Billing Errors
The Celtics reserve the right to correct the balance of any Gift Card, or Account Manager balance related thereto, if they determine, in their sole discretion, that a billing error has occurred. The Celtics disclaim all liability for any such billing errors.
6. Marketing Communications
7. Issuance; Governing Law; Disputes
8. Limitation of Liability
For any questions, please contact firstname.lastname@example.org or call 1-866-4CELTIX.