A: Any applicable payments will be converted into your account as credits to use towards purchasing ticket packages online or through your Cavs Ticket Representative.
A: Yes. To manage your Cavs account, however, you will need to create a SeatGeek account.
A: If you have a balance on your AXS account, you can keep it there to use toward future non-Cavs secondary market sales, or have the remaining funds EFT to your bank account.
A: Absolutely! Your Cavs Ticket Representative’s information will be easily accessible via your account manager. For SeatGeek specific questions, you will also have excellent customer service with the SeatGeek team. You can easily reach them via the SeatGeek App.
A: Yes, you can access your digital tickets via the Cavs App championed by Westfield or the SeatGeek App, both of which are available on the App Store and Google Play.
A: You can use either the Cavs App championed by Westfield or SeatGeek App.
A: You'll be emailed instructions on December 4th on how to link your Cavs account to SeatGeek. It’s super easy!
A: Yes! Selling and transferring tickets is even easier with SeatGeek.
A: Transfers are available from desktop, mobile web, or the App. Screenshots are prohibited. You will have the ability to send transferred tickets to an email or mobile number.
A: Remember, as a Foundation and/or WGU Member, you can sell and transfer your tickets on SeatGeek without fees. SeatGeek is the official secondary market of the Cavs and will be able to provide the highest level of service to you.
A: For ease and usability, we recommend that you provide your credit card information as prompted when you first link your account.
A: Reach out to your Cavaliers Ticket Representative.
A: Not at all! You can use your AXS App to enter the event.