Frequently Asked Questions

SeatGeek’s singular goal is to make live events a better experience.

We make it easier than ever to buy, share and sell tickets to every Cleveland Cavaliers, Cleveland Monsters and Cleveland Charge home game.

More Info on SeatGeek:

Why did the Cavaliers choose SeatGeek as their new ticketing provider?

  • The Cavaliers, Monsters, Charge and SeatGeek all share the same innovative mentality and prioritize the fan experience above all else. Together, we will continue to make attending games an even better experience.

Why did the Cavaliers choose SeatGeek as their new ticketing provider?

  • Ticketing made simple - From managing your tickets to attending a game, SeatGeek makes the whole process as easy as possible.
  • Consistent ticketing experience - Access your tickets from any device or platform, including Profile.cavs.com, SeatGeek.com, the Cleveland Cavaliers app or the SeatGeek app—it’s the same intuitive experience everywhere.
  • Two-tap Selling - Instantly post your tickets to SeatGeek for resale from your Account Manager.
  • More than just a ticket - With Rally, your “ticket” is more than just a ticket. It includes gameday information like Event Policies, Directions, Weather and more.
  • Online package purchases - Select your seats and purchase your packages online. You can even apply your existing account credit towards your online purchase.
  • Covid Conscious - If an event is being held at reduced capacity, fans can feel assured about their safety: only a full pod of tickets can be purchased, resale will be blocked unless the full pod is posted and Covid Event Policies can be displayed on the digital ticket.