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Guaranteed lower level seat to every Cavs home game
Guaranteed Loudville seat for every Cavs home game
1. Purchase your mobile Cavs Subscription Pass using the button above.
2. Receive your seats 24 hours prior to each game.
3. Scan your tickets for admission to the newly transformed Rocket Mortgage FieldHouse.
Q: What games are included with each monthly pass?
A: Each month’s payment gives you access to the included games that month. There are five monthly payments running October/November through March. Your October/November payment gets you access to all included games for those two months.
Q: Does my pass automatically renew each month?
A: Yes, your pass will automatically renew the next month through March 2020. There is an opt-out window each month if you do not want your pass to renew.
Q: How do Opt Out of the next month if I do not want to continue my Cavs Pass?
A: You must opt out by the 25th of the prior month if you want to discontinue your Cavs Pass. For example, if you want to discontinue your pass for March, you need to opt out by February 25th via the online form. Click here to opt-out now.
Q: What games are excluded from Cavs Pass?
A: No games will be excluded from Cavs Pass.
Q: When do I have to purchase the Cavs Monthly Pass prior to a game to receive tickets for that game?
A: You must purchase your Cavs Monthly Pass a minimum of 24 hours prior to a game to receive tickets.
Q: Where can I expect to sit each game?
A: You are guaranteed a seat in the lower level or Loudville (based on the pass option you purchase), but your specific seat location will vary game to game. Please note that seats will be randomly assigned to pass buyers for each game, so specific seat locations cannot be guaranteed.
Q: How do I get my seat location(s) for each game?
A: Your seats will be sent to your Flash Seats account no later than 24 hours prior to each game. You will receive an email notification when your seats have been delivered.
Q: If I buy two or more passes, will my seats be next to each other?
A: Yes, passes purchased together will receive their seats next to each other.
Q: How many passes can I buy?
A: You can buy up to six (6) passes per account.
Q: Can my seat be next to a friend who also purchased the Cavs Pass?
A: Separate transactions cannot be guaranteed to be placed next to each other. Must purchase tickets in the same transaction to sit together.
Q: Do I get a discount if I buy more than one set of passes?
A: No. There are no discounts offered for the purchase of multiple passes.
Q: When can I access my Cavs Pass seats for each game?
A: You will receive an email notifying you that your seats are in your Flash Seats account no later than 24 hours prior to the game.
Q: Can I get a refund for unused tickets?
A: Passes are non-transferrable and non-refundable.
Q: Can I sell my Cavs Pass seats for games I cannot attend?
A: No. Passes are non-transferrable and you will not have the ability to re-sell on the secondary market.
Q: Can I share my Cavs Pass with someone else?
A: No. Cavs Pass seats will be non-transferable and cannot be shared.