Benny waves a flag

Know Before You Go

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Your Phone Is Your Ticket

All guests are required to enter Bulls home games at the United Center using a mobile ticket. Be sure to download the Bulls mobile app, as no printouts or screenshots will be accepted.

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Know The Bag Policy

Guests may enter the arena with a small purse or personal bag up to 10" x 6" x 2" in size. Backpacks are prohibited. Limited exceptions for medical or diaper bags will be allowed.

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Your Phone Is Your Ticket

Masks are recommended but optional for fans while attending an event at the United Center.

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Cashless Payments Only

Don’t forget the United Center is a fully cashless arena; cash will not be accepted for food, beverage, and merchandise purchases. Mobile ordering is now also available!

Arena Air Quality

The United Center has taken a proactive approach to health and safety protocols using state-of-the-art technology to ensure the safest possible environment for guests.

The arena exceeds the recommended industry standards for outside air flow based on the most up-to-date guidelines from the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) and referenced by the Center for Disease Control and Prevention (CDC). The United Center’s fresh air flow is 2.3 times higher than the industry standard and well over recommended requirements for grocery stores, airplanes, airport terminals, bars and restaurants. All systems and protocols have been approved by the Chicago Medical Society’s team of infectious disease specialists which places the United Center as the gold standard for arenas and the safest indoor venue in Chicago.

Learn more by viewing the Arena Air Quality video below.

FREQUENTLY ASKED QUESTIONS