United Center | 1901 West Madison Street
Chicago, Illinois 60612-2459 | Telephone: 312.455.4000 | Fax: 312.455.4189
American Express Early Entry
Are you an American Express® Card Member and want to beat the rush at the gates? You can enter the United Center
through your own private gate 30 minutes before doors open to the public! Simply show your American Express Card to
Security at Gate 5.
ATMs at the United Center
BMO Harris Bank ATMs are located inside the arena and Atrium. They can be found at sections 117 (near Bull Market),
221 (near Stadium Club), 327 (near First Aid), inside the Box Office Lobby (East Atrium) and inside the Atrium near
the men and women's bathrooms.
To better ensure a secure environment during all Chicago Bulls home games, fans are discouraged from bringing bags to
the United Center. In accordance with this request, the NBA has issued a new bag policy that applies to all team
The league's new policy prohibits all backpacks and hard-sided bags, along with any other bags (including briefcases,
luggage, purses and diaper bags) that are larger than 14"x14"x6" in size. Single-compartment drawstring bags and
fashion backpack purses will be permitted. Please note that all approved bags are subject to inspection upon entry,
and the United Center is unable to check or store prohibited items during the game.
All candidates interested in becoming a Chicago Bulls Ballboy/Ballgirl must be between the ages of 16 and 20. Please
note that this is a season-long commitment. To apply, please write a letter and mail it to the Chicago Bulls, c/o
Ballboys/Ballgirls, 1901 West Madison Street, Chicago, IL 60612-2459. Applications will not be accepted at the door.
Finalists for full-time ballpersons and alternates will be notified by phone. No follow-up calls, please.
BLUE CROSS/BLUE SHIELD UPGRADE PROMOTION
Don't forget to bring your BlueCross/BlueShield Illinois insurance card to every Bulls home game for a chance to be
upgraded to 100 Level seats! Fans are selected at random by a Bulls Team Member during pregame.
BMO HARRIS BANK SIGN MAKING STATION
Show your pride and cheer on the Bulls! Provided by BMO Harris Bank, posters and markers are available for fans of
all ages to create their own signs to display throughout the game! This station is located on the 100 Level
concourse near Section 106/107 and on the 300 Level concourse near Section 301/302 from gates open until tip-off.
The Box Office is located in the East Atrium. On game days the Box Office is open through half-time. From Memorial
Day through Labor Day, the Box Office is open Monday through Friday from 11 a.m. until 6 p.m. After Labor Day, the
Box Office is open Monday through Saturday from 11 a.m. until 6 p.m. The Box Office cannot be contacted by phone.
Tickets are only available in person. The Box Office will also accommodate for customer service, advance sales as
well as ADA sales.
BUDWEISER GOOD SPORT DESIGNATED DRIVER PROGRAM
The Chicago Bulls promote responsible drinking and positive fan behavior at the United Center and offer fans the
Budweiser Good Sport Designated Driver program at all Bulls games. For those guests 21 and over who wish not to
consume alcohol while at the United Center, you may sign up for this program at either Gates 2 or 6 Guest Relations
booths where you will receive a coupon for one free regular size fountain soda.
Bulls Entertainment Network
The Bulls Entertainment Network comprises some of the best entertainment groups in the league that bring the energy
and excitement to every game! For more information or to book an appearance, click here.
Bulls Kid Nation
Bulls Kid Nation is our kids club dedicated to providing opportunities for our youngest fans through game experiences
and exclusive offers. Membership is available through two packages: the ROOKIE (free) or the ALL STAR (fan
favorite). Depending on which one you sign up for, you will receive benefits including access to All Star
Experiences like our Hi-Five Club. For more information, click here.
Visit our Bulls Kid Nation table on game nights, located near Section 113-114 through the end of the 1st quarter to
get First Game Certificates and learn more about Bulls Kid Nation.
For Bulls games, cameras are allowed into the United Center. Video cameras are also allowed, but cannot be used to
record any game action. Tripods of any kind are not allowed. Small tablet devices (such as an iPad) are allowed into
the building, but laptop computers are not allowed.
Chicago Bulls Charities
Chicago Bulls Charities is the philanthropic arm of the Chicago Bulls, providing time, materials, resources and
financial support to Chicagoland nonprofit organizations aligned with the team’s four focus areas: youth education,
youth health and wellness, violence prevention, and military and first responder support. For more information,
please visit www.bulls.com/community.
CHICAGO BULLS MOBILE APP
Download the brand new version of the Chicago Bulls
Official Mobile App for your smartphone. This is the free and official mobile app of the Chicago Bulls. It
delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and
stats. Season Ticket Holders using the app can manage their tickets through ClickTix. Tickets can be downloaded to
any smartphone for mobile entry at United Center gates, forwarded for free by email, printed at home, or posted for
resale through NBATickets.com.
Chicago Stadium Club
The Chicago Stadium Club is a members-only dining club located on the 200 Lexus Club Level near section 224 with
seating for 325 people. The club is open to guests holding tickets to the 200 Level only. The club may be closed
during special events such as concerts and family shows. The Chicago Stadium Club remains open one hour post-game.
Children under 36" in height are not required to have a ticket for admission. Any child who enters without a ticket
must share a seat with an accompanying adult.
Concessions are provided by Levy. Coolers, bottles, cans, thermoses and food are not permitted. Find out more about
the dining and beverage options offered at the United Center here.
Contact the Bulls
We want you to be our Sixth Man! Is there a way that the Bulls can make your experience as a fan better? We would
love to hear your ideas and we welcome your thoughts, comments or suggestions by calling 312.455.4000.
Crown Royal Whisky Bar
Crown Royal Whisky Bar is open to the public and located between sections 118-119 in the 100 Level above the Ketel
Directions to the United Center
United Center | 1901 West Madison Street | Chicago, IL | 60612-2459
- Coming from the North:
Take I-90/94 East (Kennedy Expressway) to the Madison St. exit and make a right onto Madison St. Take Madison
West. The building will be on your left. Our address is 1901 W Madison St.
- Coming from the South:
Take I-55 North to I-90/94 West to the Madison St. exit and make a left onto Madison St. Take Madison West. The
building will be on your left. Our address is 1901 W Madison St.
- Coming from the East (downtown/loop):
Take Madison St. West from the city. Again, our address is 1901 W. Madison.
- Coming from the West:
Take I-290 East (Eisenhower Expressway) to the Damen St. exit. Take Damen Ave. northbound to Madison St. Make a
right onto Madison. The building will be on your right.
- From O'Hare Airport:
Take I-90 East (Kennedy Expressway) toward Chicago. I-90 East will merge with I-94 East. Continue on I-90/94
East to Madison St. exit. Take a right onto Madison and proceed west. The building will be on your left.
- From Midway Airport:
Take Cicero Ave North to I-55 (Stevenson Expressway). Take I-55 North to I-90/94 West. Take I-90/94 West (Dan
Ryan Expressway which turns into the Kennedy Expressway) to Madison St. Exit Madison and make a left onto
Madison. The building will be on your left.
In the event of an emergency and the need to contact a fan at a Bulls game arises, call 312.455.4500. If
possible, have the seat or suite location available.
Elevators are located next to Gates 3 and 7.
General inquiries regarding Bulls employment and/or internships can be found at Teamworkonline.com.
All guests entering the arena are subject to visual inspection, bag check, and metal detection conducted by United
Center security. Guests will be required to walk through metal detectors at all gates.
Escalators are located at Gates 2, 3, 6 and 7 and provide access to both the 200 Lexus Club Level and 300 Level.
Espanol: Bulls.com en Espanol
- Información de las Entradas y el Estadio | Información General
- Solicitar información de abonos de temporada
Solicitar información sobre entradas para grupos
Fan mail should be addressed to your favorite player(s), care of the Chicago Bulls, 1901 West Madison Street,
Chicago, IL 60612-2459.
The United Center has two first aid offices, one located on each public concourse across from Sections 115 and 325.
All United Center gates and windows open 90 minutes prior to game time.
Goose Island Pub
The Goose Island Pub is located across from section 109 and is open to all ticketed guests during events. The Goose
Island Pub remains open one hour post-event.
Groups of 25 or more can enjoy discounts for select games, along with many exclusive extras! For group ticket
information, call 312-455-4000 and ask for a Ticket Executive. Group mini-poster pick up location is at our Guest
Relations Booth located near Section 325.
Guest Relations booths are located at the entrance of Gates 2 and 6, the Lexus Club Level at section 221, and on the
300 Level across from section 325. First Game Certificates are also available.
Handicapped seating is available everywhere Bulls tickets are sold. View more ticket information. For the hearing impaired:
TDD # 312.559.0770.
The Michael Jordan statue is one of Chicago's
favorite tourist attractions. Every day people from all over the world come to visit and have their picture taken in
front of one of Chicago's most famous and recognizable landmarks. The Michael Jordan statue is located in the Atrium
and has a secure entrance at the East Atrium doors located off of Wood St. The Atrium's entrances will be open and
available to the public Monday-Sunday from 10 a.m.-6 p.m. on non-event days and Monday-Sunday from 10 a.m. to one
hour after events, including Bulls and Hawks games and concerts.
KETEL ONE CLUB
The Ketel One Club is a private restaurant/bar for season ticket holders located between sections 118-119 in the 100
Level. Membership is required.
Lost and Found
Lost items may be turned in or claimed at the Guest Relations booths on the 100 Level (Gate 2 and 6) and 300 Level
(near section 325). To inquire about a lost item after an event, please fill out this form. You will be
contacted if an item is turned in that matches your item. Unclaimed items will be donated to charity after 7 days.
Magellan Courtside Club
The Magellan Courtside Club is a members-only, all-inclusive dining club located on the southeast side of the court
and can be accessed through Gate 4. The club is open to guests holding Bench or Courtside tickets only and remains
open one hour post-game. The club may be closed during special events such as concerts and family shows.
Bulls official merchandise is available at the Madhouse Team Store in the East Atrium, the Bull Market in the United
Center at Section 117 and online at Shop.Bulls.com. The Madhouse Team Store is
open 10 a.m. until one hour post-event on game days and 10 a.m. until 6 p.m. on non-game days. Complimentary parking
is available in Lot H until 5 p.m. on game days and during store hours on non-game days.
MOBILE ENTRY/ TICKETING
You now have the convenience of using your smartphone as your game ticket. You no longer need to bring your physical
tickets to the game. Your smartphone is your ticket to the game. This includes season tickets and single game
tickets purchased online or forwarded by email through authorized outlets including Bulls.com, ClickTix, TicketExchange, Ticketmaster.com or other United Center approved outlets.
**Tickets in the form of a .pdf cannot be scanned on your smartphone at the gates
— Tickets in the form of a .pdf must be printed on paper in advance for entry.
The Chicago Bulls play the song "Sirus" from Eye in The Sky by The Alan Parsons Project during starting
introductions. The Bulls' most popular songs played at the United Center can be purchased on three CDs: The Chicago
Bulls Greatest Hits, Vol. I, II and III.
Public parking is available on all four sides of the United Center. Parking prices range from $24 to $40 depending on
the lot selected. (Buses can park in Lot B at the corner of Damen Ave. and Warren Blvd. Handicapped parking is
located in Lot G on the west end of the United Center off of Damen Ave.) Parking can be purchased on a first-come,
first-served basis upon arrival, or in advance by visiting www.ticketmaster.com.
Fans are permitted to take photographs from their seats. However, video, flash photography and moving about are
The United Center Premium Seating areas feature 167 Executive Suites on three levels, one area on the Club Suite
Level containing (34) Budweiser Champions Club Boxes, 5 Super Suites on the Penthouse Level, and the BMO Harris Club
on the Club Suite Level. To inquire about leasing an Executive Suite, Champions Club Box or seats in the BMO Harris
Club, please call (312) 455-4120. To inquire about renting an Executive Suite or Super Suite for a particular event,
please call (312) 455-4119. For more information on United Center offerings, click here.
Guests of the Chicago Bulls and United Center are prohibited from entering the arena with the following:
- Air horns or any other artificial noise makers
- Posters, banners, signs or flags
- Laser pens or laser products of any type
- Animals (excluding service animals)
- Outside food or beverage of any kind (alcoholic beverages included)
- Poles or sticks
- Selfie sticks
- Weapons of any kind, including guns, knives, pepper spray and mace.
- Any other item deemed unacceptable by the United Center. The United Center will not store any of the
For complete security information, click here.
Public Transportation (Metra and CTA)
Taking CTA to the United Center: #19 United Center Express buses begin/end their trips at Michigan/Randolph.
To United Center:
Buses no longer serve stops along Michigan at Chicago, Superior, Erie, Ohio, Illinois, Hubbard and South Water.
More frequent service operates from Michigan/Randolph approximately every 10 minutes, starting 90 minutes before
events until start of event.
From United Center:
Buses no longer serve stops along Michigan at South Water, East Wacker, Hubbard, Grand, Ontario, Huron and Chicago.
Buses operate from the United Center every few minutes until one hour after events end.
For the latest, most up to date information, visit the Chicago Transit
Easy connections can be made from CTA train lines and three Metra terminals: Randolph St., NorthWestern, and Union
Stations. Every 12 minutes starting for 2 hours before the game and buses wait for you after the game.
Queenie's Supper Club
Queenie's Supper Club is an ideal pre-concert dinner choice. New to the United Center this year, Queenie's draws
inspiration from our Wisconsin neighbors and features a modern interpretation of a classic Midwestern supper club.
Historically recognized as a place for friends and families to gather for supper and entertainment, the concept is a
natural fit for the United Center, which hosts all generations of fans. For full menu and reservations, please visit
All Chicago Bulls games can be heard live on 670 The Score and the Bulls Radio Network.
Restrooms are located on all levels. Family restrooms are located on the 100 Level in the First Aid room across from
Section 115/116, and on the 300 Level at the top of Section 303/304. For a map of restrooms by Level, download the United Center Mobile App.
Scoreboard Messages/Fan Experiences
If you want Benny the Bull to visit your seats during the game, get a photo on the court with your group during
pre-game or just schedule a scoreboard message, we can accommodate your request! Take at look at the packages available and place your
Don’t miss your chance to become a Season Ticket Holder! Add your name to the wait list today! To
request season ticket information, call the Bulls Ticket Department at 312.455.4000 or visit our Ticket Information
Table on game nights located near Section 104-105 through halftime.
The United Center seating capacity for Bulls games is 20,917. Any attendance number announced above that includes
standing room tickets.
SENSORY INCLUSIVE VENUE
United Center is proudly certified as a sensory inclusive venue in Chicago. United Center staff has been trained by
medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload
Additionally, the arena has sensory bags available for guests to check out at Guest Relations Booths located inside
Gates 2 and 6 on the 100 level, Section 221 and Section 325. Sensory bags include noise canceling headphones, fidget
tools, verbal cue cards, and weighted lap pads. A designated quiet room is also available to guests near Section 115
at the First Aid/Family Room.
The United Center became a smoke-free facility on Jan. 16, 2006. In accordance with the Chicago Clean Indoor Air
Ordinance of 2005, all forms of smoking are prohibited throughout the entire building. An outdoor smoking area is
available to guests during all events at the United Center. The designated area is located outside Gate 7 and can be
accessed by reverse scanning your ticket before you exit. You will then re-enter the arena through Gate 6.
View the Chicago Bulls staff directory.
Strollers must be checked in at any of the Guest Relations booths located at Gates 2 or 6, the Lexus Club Level at
section 221, or on the 300 Level across from section 325.
Chicago Bulls games are televised by WGN-TV, Comcast SportsNet Chicago and WCIU-TV. View a list of broadcast dates and times. Additionally, with NBA League Pass, you will be able to see up to 40 out-of-market regular
season games a week. Games included in NBA LEAGUE PASS are in addition to those available on ABC, TNT, NBA TV, ESPN,
ESPN2 and your local networks (such as a regional sports network and/or over-the-air station).
This Little Goat went to the Taqueria
New to the United Center this year, This Little Goat went to the Taqueria will serve a mouthwatering selection of street tacos, among other dishes, made with This Little Goat sauces and spice mixes. It will be located on the main concourse beginning in late Summer 2019.
For all season and/or group ticket questions or inquiries, please contact the Bulls at 312.455.4000 or visit our Tickets & Arena Information page.
Will Call is located at the Box Office in the atrium on the east end of the United Center. It can be accessed through
the Wood St. entrance off of Lot H. Will Call windows open 90 minutes prior to game time. Tickets left at will call
cannot be confirmed in advance by phone or online. A photo ID is required to pick up tickets.
Wheelchair escorts are provided by Guest Services. Please ask any United Center team member for assistance.
The United Center has designated "Rideshare Pick Up" zones. Guests can request a car from their favorite rideshare
app and meet their driver for a quicker departure. Pick up zones include the corners of Washington Blvd. and Wood
St., Monroe St. and Seeley Ave., and Monroe St. and Paulina St. For more information, visit the United Center Rideshare Information.
UNITED CENTER FAN ASSIST PROGRAM
The UC Assist Program will help provide a fast resolution to any game day problems that may occur inside the United
Center. If you observe inappropriate behavior near your seats—obscene language, drunkenness, fighting, smoking,
etc.—please alert United Center security by texting: ucassist [space] followed by the section and row where the
problem is occurring, and a brief description of the issue to 69050. Your phone number and identity will remain
confidential. Once your text has been sent, you will receive a bounce-back message confirming receipt. United Center
security personnel will then respond to your location to issue the appropriate warning(s). If the problem continues,
security will take further action, which may include removing the unruly fan(s) from the building. Participation in
this service is free of charge but standard carrier text messaging and data charges will apply. To quit, text STOP
The Chicago Bulls and United Center reserve the right to change or modify these
policies at any time and without notice.