Bulls Kid Nation - Frequently Asked Questions

General

What is Bulls Kid Nation?

Bulls Kid Nation is our youth membership program dedicated to providing opportunities for our youngest fans through game experiences and exclusive offers. Membership is available through two packages: the Rookie or the All-Star. Depending on which one you sign up for, you will receive benefits including experiences and promotions.

How do I sign up for Bulls Kid Nation?

Membership signup is available at Bulls.com/KidNation through an online form. For Rookie memberships, sign up is free. For All-Star memberships, a one-time non-refundable credit card payment of $35 is required (Visa, MasterCard, Discover, and American Express accepted). During Chicago Bulls home games, our Bulls Kid Nation table will be set up in the atrium of the United Center to answer any questions about the sign up process.

If I’m not located in the United States, can I still sign up?

Unfortunately, both our Bulls Kid Nation memberships are currently limited to the United States.

Is there an age limit for Bulls Kid Nation?

Our program is directed towards our Bulls fans who are 14 and under.

What is the difference between the “Rookie” and “All-Star” memberships?

The Rookie membership is free, and members will receive an official member certificate, a Bulls Kid Nation Passport and a 2017-2018 Bulls pocket schedule upon registration. Rookie memberships also include monthly e-newsletters with special promotions, raffles and news for kids.

The All-Star membership is $35, and members will receive a Chicago Bulls hat, Bulls Kid Nation Benny blanket, Bulls Kid Nation basketball buddy and more exclusive offers, in addition to the benefits provided in the Rookie package.

How long does each membership last?

Rookie and All-Star memberships last the duration of the Chicago Bulls and Windy City Bulls seasons.

How do I renew my membership?

For Rookie members, your subscription is automatically renewed each season.

For All-Star members, you will receive an email during the offseason to confirm your membership renewal for the next season. If you choose not to renew your All-Star membership, you will be automatically placed in the Rookie membership for the upcoming season.

Can I upgrade my Rookie membership to the All-Star membership during the season?

Of course. Visit our registration page at Bulls.com/KidNation and follow the steps to sign up and submit payment for the All-Star membership. Stamps earned prior to the upgrade will rollover as well. Also, you will receive a new Member ID and Passport when you upgrade.

When should I expect the monthly newsletter?

Our Bulls Kid Nation monthly newsletter will be going out the first Monday of every month, beginning October 1st. The newsletter will announce our monthly raffle winners by their member IDs, include promotional offers exclusive to Bulls Kid Nation members and feature Bulls news specific to our members.

If I won a monthly raffle, how do I redeem my prize?

Congratulations! You will be receiving an email from us with further instructions on how to redeem your prize.

How do I update my information if I’ve moved or changed my email?

Please email kidnation@bulls.com to update any personal information.

If I’m an All-Star member, how do I gain access to participate in on-court activities at Chicago Bulls games?

On-court activities will vary by game. During pregame, please check-in at the Bulls Kid Nation table in the atrium of the United Center for more information.

Where can I redeem my merchandise discount?

Just show your Bulls Kid Nation Passport at all United Center and Sears Centre retail stands (including our Madhouse Team Store) and receive 20% off select merchandise. Discount applies to Bulls and Windy City Bulls merchandise only. Exclusions apply.

I’ve changed my mind about signing up for the All-Star membership. Can I get a refund?

Unfortunately, our All-Star membership is non-refundable. The items you receive in your kit are also non-refundable and cannot be exchanged for other prizes.

My child really wants to be a part of Bulls Kid Nation, but memberships are all sold out – what can I do?

Don’t panic! Sign up for the waitlist, and you will receive an email once more spots become available.


Kit

How long will it take for my Bulls Kid Nation package to arrive?

Please allow for two weeks from signup for the Bulls Kid Nation package to arrive. We will send an email with your tracking number once the package ships.

I received an item that is damaged. Can this be exchanged for a new one?

We will be more than happy to exchange any damaged goods. Please email kidnation@bulls.com.


Passport

What is the Bulls Kid Nation Passport?

The Bulls Kid Nation Passport is included in both memberships and offers a fun way for young fans to receive free Bulls merchandise for attending games.

During Chicago Bulls home games, a table will be set up in the atrium of the United Center where members can get their Passports stamped and receive prizes.

Members must present their Passport at a Kid Nation table by the end of the first quarter to receive a stamp. Stamps for previous games cannot be rewarded retroactively.

Do my stamps rollover from season to season?

Your stamps accumulate over the course of a single Bulls season. Stamps earned during 2017-18 are only valid for Kid Nation Rewards listed for the 2017-18 season. Stamps earned expire at the end of each season; each member starts with zero stamps at the beginning of a new season.

Can I get my child’s passport stamped for them?

We require that the child must be present for his/her Passport to get stamped.

If I haven’t received my kit yet, can I still acquire stamps and receive discounts and other benefits?

We require that you must have your Bulls Kid Nation Passport present in order to receive stamps and membership benefits.


Windy City Bulls

How do I redeem my free 100 Level game ticket?

All membership signups include one free 100 Level home game ticket. Please bring your Bulls Kid Nation Passport to the Sears Centre box office to redeem. You will be able to purchase additional tickets at the box office.

How do I get a personalized scoreboard welcome message?

Please email wcbannouncements@bulls.com 24 hours in advance of the game with your personalized message to see it on the scoreboard during the game!

How do I get access to shoot post-game free throws on the Sears Centre court?

Check-in will be available at the Bulls Kid Nation table at the Sears Centre main entrance during Windy City Bulls home games.

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