Milwaukee Bucks Ticket Purchase Terms and Conditions

1. The Milwaukee Bucks (“Bucks”) reserve the right in their sole and absolute discretion to refuse the purchase of Bucks tickets, including but not limited to, full or partial season packages, or single game Bucks tickets, whether the transaction occurred online, by mail, in-person or any other method.

2. An order to purchase Bucks tickets is an offer to purchase which the Bucks may accept or reject in their sole discretion. In placing an order, you represent and warrant that you are at least 18 years of age and that you agree to these Terms and Conditions, including the Bucks privacy policy (together, the “Agreement”).

3. Bucks tickets, including but not limited to Bucks season tickets, are owned by the Bucks. A Bucks ticket is a revocable license issued by the Bucks to the individual or corporate entity name that appears on the account of record. Breach of any of the terms herein and/or on the reverse side of the ticket shall entitle the Bucks to all available legal remedies. The Bucks reserve the right to revoke the license granted, in its discretion, by refunding the purchase price for any unused tickets.

4. If you submit an order, you warrant that you have the authority to authorize charges to the credit card or other method of payment, as applicable. You understand and agree that the Bucks are not liable, in any way, for erroneous bill statements or incorrect charges and that should an error occur in billing or debiting, the Bucks’ only responsibility is to correct such error when and if the Bucks receive written notice of such error. All sales and debits are non-refundable once the order is accepted by the Bucks. You understand that, at the Bucks’ sole discretion, your access to Bucks games may be restricted or revoked if any authorized charge is refused or unable to be processed for any other reason. Incorrect information that prevents the Bucks from processing your credit card charge will be promptly communicated via telephone, fax or email to the contact person listed on this form. You further acknowledge and agree that it is solely your responsibility to update any credit card information used as a payment method. It is also your responsibility to notify the Bucks in writing of any change of address or email address to assure prompt delivery of tickets, notices and other dated material from the Bucks. You understand that any payment authorization remains in force and effect until the Bucks have received written notification of its termination in such time and manner as to allow the Bucks a reasonable opportunity to act on it. If you terminate such authorization, if a credit charge is denied by the credit card issuer, or if another method of payment is otherwise rejected, the entire unpaid balance of your Bucks tickets purchase must be paid in full within three (3) business days of the date of notification.

5. A $15.00 fee will be applied to your account for each late payment, check return for insufficient funds, declined or expired credit card or other failure to make timely payment and such fee will be applied to your next invoice/credit card installment. Additionally, you understand and agree that all costs or fees incurred by the Bucks that result from any refused payments or payments that cannot be processed for any other reason are your responsibility; that such fees will be added to your outstanding account balance; and that the Bucks shall not be liable for any fees charged to you by the depository.

6. You understand that all pricing, seat locations and/or games selected are subject to availability and that the Bucks do not guarantee or warrant, by your purchase or otherwise, any of the same. Tickets are available on a first come, first serve basis, within the time frames established by the Bucks. The Bucks may limit quantities of, or refuse tickets ordered at the Bucks sole discretion for any reason. In the event Fiserv Forum’s seating capacity is less than 100% as a result of mandated capacity requirements, as determined by the Bucks in its sole discretion, the Bucks reserve the right to reconfigure the seating of Fiserv Forum as well as relocate the location of any tickets to as close to the original location as possible, subject to seating availability. In the event it is necessary to relocate the location of these tickets to an alternate price point location, the difference in cost will be reimbursed to you. For any postponed games that may affect tickets, you will be contacted by Bucks staff with further instructions regarding your tickets.

7. Due to the uncertainty related to severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), which is also known as COVID-19 (“COVID-19”), all tickets and your admission to Fiserv Forum are subject to all safety and health requirements and policies put in place by the Bucks, NBA, and Fiserv Forum, including requirements relating to face masks and enhanced health screenings (which may include a requirement that you, and any person in your party, be tested for COVID-19 prior to or during the game) and those policies and requirements of local health authorities (including, but not limited to, the City of Milwaukee and the Centers for Disease Control and Prevention). Such policies and requirements as they may be updated from time to time (in the sole determination of the Bucks, NBA and/or Fiserv Forum) and as they may be communicated to you prior to or during the game (whether orally or in writing) by, for example, instruction provided by the Bucks or Fiserv Forum personnel or signage in or around Fiserv Forum, are collectively referred to as the “Safety Requirements”. You acknowledge and agree to comply with the Safety Requirements (including all requirements that must be satisfied prior to or during the game), and attendance at the game is conditioned on such compliance.

8. You agree that neither you, nor anyone in your party, will attend the game if any one or more of the following is true on the day of such game:

  • Within the prior 14 days, you (or any person in your party or with whom you have had close contact has) tested positive for, or been exposed to someone who has tested positive for, COVID-19;

  • Within the prior 48 hours, you have (or any person in your party or with whom you have had close contact has) experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention); or

  • Within the prior 14 days, you have (or any person in your party or with whom you have had close contact has) travelled to a state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

9. Playoff tickets and renewal rights for tickets purchased may be offered at the option of the Bucks and are subject to revocation at any time. Accordingly, the Bucks reserve the right for any reason whatsoever (i.e., with or without cause) not to extend rights for playoffs or renew any tickets purchased as “season tickets” or to change the seat location previously assigned to any ticket order.

10. Failure to adhere to ticket purchase payment terms shall entitle the Bucks, in their sole discretion, to cancel your purchased tickets and/or reject your submission of any future orders.

11. The Bucks are not responsible for interrupted transmissions, network, server, website or other connections availability, technical failure or other errors of any kind whether human, mechanical, electronic or network related to your transaction.

12. You hereby represent and warrant to us that: (i) you have the full power and authority to enter into and perform under these Terms and Conditions, and (ii) you will comply with all rules and policies of the NBA (including the NBA Fan Code of Conduct), the Bucks, Fiserv Forum, terms of the tickets as stated on the reverse side of the tickets, and all applicable laws and regulations in engaging in all activities arising from, relating to or connected with your purchase and use of Bucks tickets.

13. This Agreement shall be governed by and construed in accordance exclusively with the laws of the State of Wisconsin without regard to its conflicts of law rules.

14. The parties hereby agree that any claims or disputes regarding this Agreement shall be submitted to arbitration in Milwaukee under the rules of the American Arbitration Association.

15. If any provision of this Agreement shall for any reason be held to be invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision hereof and this Agreement shall be construed as if such invalid or unenforceable provision were omitted.

16. You agree that you shall have absolutely no right whatsoever to assign, transfer, sublicense, sell, mortgage, pledge, or allow attachment of liens or charges against your Bucks tickets, without the consent of the Bucks.

17. If the Bucks hereto shall be prevented, in whole or in part, from performing its obligations hereunder due to Act of God, war, national emergency, weather, civil disturbance, labor dispute, governmental or court order or other similar cause beyond such party’s reasonable control (a “Force Majeure Event”), then the Bucks shall be excused from performance and shall not be considered to be in default with respect to any obligations hereunder.

18. The Bucks reserve the right in their sole discretion to amend, update, or modify policies and procedures relative to Bucks tickets and any payment plan upon written notice to the season ticket account holder of record.

19. You (or the user of your ticket for any particular game) grant permission to the Bucks and NBA (and its designees and agents) to utilize your image, likeness, actions and statements and any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction made of or at the game in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or compensation.

20. You (or the user of your ticket for any particular game) voluntarily assume all risk and danger of personal injury (including death), any risk of contracting a communicable disease or illness (including exposure to COVID-19, as well as any mutation, adaptation or variation thereof), a bacteria, virus, or other pathogen capable of causing a communicable disease or illness), and all hazards arising from, or related in any way to, the game (including, but not limited to, injuries caused by players, fans, basketballs or other objects) whether occurring prior to, during or after the game, howsoever caused and whether by negligence or otherwise by the Bucks. You and your guests agree that neither the Bucks, the NBA or their respective affiliates, employees, agents or owners are liable for any injury, illness, paralysis virus or disease contraction (including, but not limited to, COVID-19), disability, death, or property damage from such causes.

21. The sale or resale of any and all Bucks tickets by unauthorized means is prohibited and violation of this policy may result in the cancellation of unused tickets. Discounted group, promotional or complimentary tickets may not be resold without the express written consent of the Bucks. Season ticket holders may resell their tickets on an occasional basis via NBATickets.com or as otherwise authorized by the Bucks, however, the Bucks reserve the right to cancel or revoke any tickets or accounts where, in the Bucks’ sole discretion, the purchase of season tickets is for the primary purpose and intent of reselling tickets on the secondary market. In addition, Bucks tickets may not be used for advertising, promotion (including contests or sweepstakes) or other trade purposes without the express written consent of the Bucks.

22. This Agreement constitutes the entire Agreement of the parties with respect to the matters provided for herein and is not intended to be modified or limited in any way by any other written instrument or oral agreement previously made or entered into by the parties hereto.

23. This Agreement provides for the exclusive resolution of disputes through individual arbitration on your own behalf instead of through any class or representative action. Even if the applicable law provides otherwise, you agree that any arbitration against the Bucks or its affiliates shall be arbitrated by you individually and not as a member of any class or as part of a class or representative action, and you expressly agree to waive any law entitling you to participate in a class action. If your claim is subject to arbitration under Section 12 above, the arbitrator shall have no authority to arbitrate claims on a class action basis. You agree that this class action waiver shall not be severable under any circumstances from the arbitration clause set forth in Section 12 above, and if for any reason this class action waiver is unenforceable as to any particular claim, then, and only then, such claim shall not be subject to arbitration.

24. COVID-19 WARNING: An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against the Bucks and its affiliated companies relating to such risks. You fully understand that (i) no precautions, including the protocols implemented from time to time by the Bucks, its affiliated entities and/or third parties (including, but not limited to, federal and state governmental agencies and local health authorities) can eliminate the risk of exposure to COVID-19, (ii) people of all ages and health conditions can be and have been adversely affected by COVID-19 according to public health authorities and (a) people with certain underlying medical conditions are or may be especially vulnerable and (b) the risk of severe illness from the contraction of COVID-19 increases steadily with age, and contracting COVID-19 can result in the further transmission of COVID-19 to my spouse, family members and other contacts, and (iii) exposure to COVID-19 can result in being subject to quarantine requirements, illness, disability, other short-term and long-term health effects, and/or death, regardless of age or health condition.


Last Updated: May 20, 2021


FULLY VACCINATED-ONLY SECTIONS AT FISERV FORUM

  • Designated seating sections will be reserved for fully vaccinated patrons (i.e., patrons age sixteen (16) and older for whom at least two weeks have passed since they received their final vaccine dose) and children between the ages of two (2) and fifteen (15) who can provide proof of having tested negative for COVID-19 (within forty-eight (48) hours before entering, if based on a PCR test, or on the day of the applicable Milwaukee Bucks game before entering, if based on an antigen test). Children under the age of two (2) do not need to provide proof of a negative COVID-19 test; however, because all fans who are fifteen (15) feet or closer to the court must be tested, if a child of any age is seated ten (10) to fifteen (15) feet from the court, they must be tested. Notwithstanding the foregoing, I understand that all children under the age of sixteen (16) remain ineligible to be seated within ten (10) feet of the court until further notice, subject to National Basketball Association (“NBA”) rules. The Milwaukee Bucks and/or Fiserv Forum reserve the right, in its sole discretion, to modify any of the rules and regulations as set forth herein.
  • ANY PERSON WITH A TICKET FOR A FULLY VACCINATED-ONLY SECTION WHO IS SIXTEEN (16) YEARS OF AGE OR OLDER AND CANNOT PROVIDE THE REQUIRED VERIFICATION OF FULL VACCINATION, OR WHO IS BETWEEN TWO (2) AND FIFTEEN (15) YEARS OF AGE AND CANNOT PROVIDE THE REQUIRED PROOF OF A NEGATIVE COVID-19 TEST WITHIN THE APPLICABLE TIME PERIOD, WILL NOT BE PERMITTED TO SIT IN A FULLY VACCINATED-ONLY SECTION.
  • Social distancing will not be required in a fully vaccinated-only section. Persons seated in these sections will be seated directly next to other parties.
  • Face coverings must be worn over the nose and mouth in the fully vaccinated-only sections, except while actively eating and/or drinking in the ticketed seat.
  • No resale of tickets in the fully vaccinated-only sections will be permitted.
  • A digital ticket is required for entry. Digital tickets will be delivered via the Milwaukee Bucks official mobile app.
  • Any person with a ticket for a fully vaccinated-only section that is located within thirty (30) feet of the court will be provided with a Code of Conduct card to remind fans to adhere to the NBA’s Health & Safety Protocols in general, and specifically state that (a) facemasks are required to be worn over the nose and mouth at all times; and (b) the consumption of food and beverage is prohibited within thirty (30) feet of the baselines, non-player bench sideline, and back of the last row of the player bench (including cooldown chairs and non-bench staff seats).

Parking:

  • Parking must be purchased in advance and will not be sold at Fiserv Forum gates.
  • General Admission parking will be available to purchase during the on-sale.
  • Preferred parking will be available for purchase at a later date.

Safety:

  • All guests two (2) years of age or older will be required to wear a face covering at all times, unless actively eating or drinking while seated in their ticketed seat locations.
  • Neck gaiters, bandanas, and masks with ventilation valves are not permitted.
  • Face coverings should fully cover your mouth and nose and fit snugly against the sides of your face so there are no gaps.
  • All fans in attendance will be required to follow all rules, regulations, and guidelines of the Milwaukee Bucks and Fiserv Forum, including, without limitation, guidelines related to proper social distancing.

View all Health & Safety Policies

Acknowledgment and Disclaimer

FULLY VACCINATED-ONLY SECTIONS:

I understand that in order to sit in a fully vaccinated-only section, all of the people in my group who are sixteen (16) years of age or older must be fully vaccinated before being permitted to enter Fiserv Forum. People are considered to be fully vaccinated against COVID-19 two (2) weeks or more after they have received the second dose in a two-dose series (e.g., Pfizer-BioNTech or Moderna), or two (2) weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J]/Janssen).

I also understand that any children in my group who are two (2) to fifteen (15) years of age and are not eligible to be vaccinated may sit with their parent, guardian, or sponsor in the fully vaccinated-only sections if they show proof of a negative COVID-19 test (for a PCR test, the date of the negative result must be within the prior forty-eight (48)hours; for an antigen test, the date of the negative result must be on the day of the applicable Milwaukee Bucks game) before entering Fiserv Forum. Children younger than two (2) years of age do not need to show proof of a negative COVID-19 test and may sit with their parent, guardian, or sponsor in the fully vaccinated-only section; however, because all fans who are fifteen (15) feet or closer to the court must be tested, if a child of any age is seated ten (10) to fifteen (15) feet from the court, they must be tested.

Finally, I understand that (i) all of the people in my group who are sixteen (16) years of age or older and I will be required to provide verification of full vaccination, and (ii) all of the people in my group who are two (2) to fifteen (15) years of age and are not eligible to be vaccinated will be required to provide proof of a negative COVID-19 test (for a PCR test, the date of the negative result must be within the prior forty-eight (48)hours; for an antigen test, the date of the negative result must be on the day of the applicable Milwaukee Bucks game), before being permitted to enter Fiserv Forum.

By purchasing tickets to a fully vaccinated-only section, I attest that all of the persons in my group who are sixteen (16) years of age or older have been fully vaccinated or will have been fully vaccinated before entering Fiserv Forum. I further attest that all persons in my group who are two (2) to fifteen (15) years of age have or will have tested negative for COVID-19 within forty-eight (48) hours before entering Fiserv Forum if a PCR test was performed and on the day of the applicable Milwaukee Bucks game before entering Fiserv Forum if an antigen test was performed. I understand that any person with a ticket for a fully vaccinated-only section who is (i) sixteen (16) years of age or older and cannot provide the required verification of full vaccination, or (ii) between two (2) and fifteen (15) years of age and cannot provide the required proof of a negative COVID-19 test within the applicable time period, will not be permitted to enter Fiserv Forum. I further understand that tickets purchased in the fully vaccinated-only sections may not be resold. Notwithstanding the foregoing, I understand that all children under the age of sixteen (16) remain ineligible to be seated within ten (10) feet of the court.

Disclaimer

I understand and agree that the Milwaukee Bucks and Fiserv Forum cannot guarantee that everyone seated in a fully vaccinated-only section are in fact fully vaccinated. The Milwaukee Bucks and Fiserv Forum will request proof of full vaccination as set forth below, but the Milwaukee Bucks and/or Fiserv Forum are/is not responsible for any fraudulent documents used as proof of vaccination and I agree, on behalf of myself and all of the persons in my group, that neither the Milwaukee Bucks, the NBA, Fiserv Forum or their respective affiliates, employees, agents or owners are liable or responsible for any injury, illness, paralysis, virus or disease contraction (including, but not limited to, COVID-19), disability, death, or property damage from such causes.

Acceptable Documents and How to Show Proof of Vaccination

Acceptable Documents

The following documents are acceptable as proof of full vaccination: A government-issued photograph identification and a proof of vaccination, such as a vaccination card (which includes the name of the person vaccinated, the type of vaccination provided, and the date that the last dose was administered), or a photo of a vaccination card as a separate document, or a photo of the attendee’s vaccination card stored on a phone or electronic device, or documentation of vaccination from a healthcare provider.

For children two (2) to fifteen (15) years of age, the following documents are acceptable as proof of a negative COVID-19 test result: a printed document (from the test provider or laboratory), or an email or text message displayed on a phone or electronic device from the test provider or laboratory. The information provided should include the name of the person tested, the type of test performed, and the date of the negative test result (for a PCR test, the date of the negative result must be within the prior forty-eight (48) hours; for an antigen test, the date of the negative result must be sampled on the day of the applicable Milwaukee Bucks game).

I acknowledge that the Milwaukee Bucks and Fiserv Forum will not be making, receiving or maintaining a copy of the documents used as proof of full vaccination, including, but not limited to, government-issued photograph identification, vaccination cards, or any other printed or electronic documents from a test provider or laboratory associated with a COVID-19 test, or creating any type of registry of such documents.

How to Show Proof of Vaccination

In order to show proof of vaccination, I understand that I will either need to (i) bring the above acceptable documents  with me in order to gain entry into Fiserv Forum for a Milwaukee Bucks and/or Fiserv Forum employee to view such documents and ensure compliance herein, or (ii) download The VIP Pass mobile application (“VIP App”) on my mobile device and upload the above acceptable documents in the VIP App no sooner than twenty-four (24) hours prior to the start of the Bucks game in which I am attending such that the VIP App can validate my proof of full vaccination documents prior to entry into Fiserv Forum.

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