Mobile Ticketing
Download The App
Mobile Ticketing Guides
Step 1:
To access your mobile tickets, download the latest version of the Milwaukee Bucks App.
Step 2:
Open your Bucks App and click on the "Tickets" tab on the bottom.
Step 3:
Tap "My Tickets" to access your account.
Step 4:
Tap "Sign In" and login with your Bucks Account or Tickemaster.com Account (Email and Password). If you don't remember it tap "Forgot Password?" for instructions to reset your password.
Step 5:
You will now be able to access and manage all your event tickets from the "My Events" page (Bucks and Fiserv Forum Events and Concerts)
Step 6:
Tap on the event you would like to manage. For this example, we will use a Bucks game versus the Bulls.
Step 7:
When you are at Fiserv Forum tap the "View Barcode" button to access your scanable ticket. (You can also tap "Add to Wallet" to add them to your Apple or Android Wallet)
Step 1:
Follow steps 1-7 above to navigate to the event you want to transfer.
Step 2:
Tap "Transfer" at the bottom of the screen and select the seats you would like to transfer.
Step 3
Transfer your tickets to an email address or phone number by following the remaining prompts.
Step 1:
Go to: Bucks.com/AccountManager
Step 2:
Click on the Account Manager option from the list on the right.
Step 3:
Click Sign In/Sign Up in the top right corner
Step 4:
Once signed in, Account Manager will show your Dashboard. Under Manage Tickets, game matchups will appear. Click on the game you want to manage.
Step 5:
Enter your Tickemaster.com password to link your accounts. By linking them you can access all your tickets in one place (Bucks and Fiserv Forum Events and Concerts)
Step 1:
To transfer tickets, select the game you want to transfer and click Transfer in the top right corner.
Step 2:
Transfer Tickets box will appear. Select the ticket(s) you want to transfer and click the Transfer button.
Step 3:
Enter your transfer recipient’s contact information.
When all required fields (first name, last name and email address) are entered, Transfer button will turn green.
Click Transfer to send tickets to recipient.
Step 1:
From your Account Manager Dashboard, click View All to show all games under the Manage Tickets header.
Step 2:
Click the Transfer button in the top left above the list of games.
Step 3:
Check boxes will appear to the left of the games. Select the games you want to send together.
Step 4:
Transfer - Select Tickets box will appear. Confirm that you want to transfer them all to the same person by clicking Yes.
Step 5:
Confirm seat locations and click Next.
Step 6:
Enter your transfer recipient’s contact information.
When all required fields (first name, last name and email address) are entered, click Transfer button to send tickets to recipient.
Digital Ticketing FAQ
A digital or mobile ticket is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. You’re probably already using your smartphone to attend movies or when you travel, so why not for live events? It’s our effort to make your Milwaukee Bucks experience the very best. Digital tickets provide:
1. Quick and easy entry to Fiserv Forum using your mobile phone or smart device
2. Instant access to all your season tickets through the Official Milwaukee Bucks App or on Bucks.com
3. The ability to manage, send or sell your tickets at any time
4. Reduced risk of lost, stolen, counterfeit or forgotten tickets
5. An easy way to go green by printing less paper
The app and mobile ticketing are FREE. There are no costs associated with managing your tickets via the Official Milwaukee Bucks App or using Account Manager on your smartphone, including accessing tickets for mobile entry, forwarding tickets or selling tickets online.
Download the Official Milwaukee Bucks App from the iTunes App Store or the Google Play Store. Go to “Tickets” or “Manage Tickets.” Browse for the specific event you’re looking for and top to see your tickets. When you get to Fiserv Forum, present your smartphone to the guest services representative to have your ticket scanned, or scan it yourself at a scanning station. If you have guests and multiple tickets on your phone, swipe to navigate between them.
No. This year, all tickets are fully digital and only accessible via your mobile device. Your phone is your ticket.
Screenshots DO NOT work to get into Fiserv Forum. Please see the note below as to what you will see when trying to do this. It appears after a successful screen shot is taken and can be cleared out by tapping ok, but even if this is cleared out the screenshots will not work to get in.
That can usually be solved by turning your screen brightness to the highest setting. If that doesn’t work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner
Our team app includes offline mode so once the tickets have been added to your account, you will be able to access them regardless of internet connectivity. To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the game. If you have an iPhone, you can store your tickets in your Apple Wallet. If you’re an Android user, you can save your tickets to your phone through Google Pay (formerly known as Android Pay).
We recommend that you download your tickets at least 24 hours before the event.
Simply come to the box office, present your ID and we’ll print your tickets for you.
Yes; however, it’s much easier to send each attendee their individual ticket.
You can easily send each member their ticket individually since each person entering will need a ticket to get in.
It’s easy! Once logged in, do the following:
1. Select Manage My Ticket(s), then choose your event and tap Send (Note: not all tickets can be transferred)
2. Select the tickets you’d like to send, then hit Send Tickets
3. Select your favorite sharing app and send to your recipient(s) via email, text or social media. Because the designated link can only be used once, the ticket will be transferred to the first person who claims the ticket
Yes. If they don’t have one already, they will create one in the acceptance process.
Yes, you can reclaim tickets as long as they haven’t been accepted by the recipient.
Yes; however, you cannot sell tickets after the event has begun.
Selling a ticket is similar to sending a ticket, with a few additonal steps:
1. Tap Manage My Ticket(s), then choose your event and tap Sell (Note: not all tickets are eligible for resale)
2. Select the tickets you want to sell and enter your asking price
3. Choose your payout method
4. Hit Sell Tickets and you’re done
Our venue is PCI compliant, giving you the highest available security to ensure that your credit card, driver’s license, and account password are all well protected.
Account Manager gives you the ability to easily manage your tickets whether you want to view, send, resell or donate your tickets to charity.
Account Manager has been completely redesigned, making it easier than ever to manage your tickets. Now you can quickly navigate the homepage, manage your tickets, and pay your invoices both online and from any mobile device.
Use the same email address and password that you used to log in to the previous version. You can log in from your mobile device or desktop. Please note that you can no longer log in with your account number.
To pay your invoice, follow these steps:
1. Click on Invoice
2. Select Payment Options
3. Enter your information
4. Confirm payment amount
5. Click Continue