Groups - FAQ

Frequently Asked Questions

What is considered a Bucks group?

A group is considered to be 10 or more people. Examples include employee outings, church groups, Scouts, sports teams, fundraising groups, etc.

Are there any special experiences for my group to participate in?

The Milwaukee Bucks offer a variety of Kohl’s Memories that allow participants of all ages to get in on the action. Please visit the Kohl’s Memories page for more information.

How do I reserve a Bucks group outing?

  • Pay In Full—If you know the number of tickets and the game that you want to see, contact the Bucks Group Sales Team and a representative will be happy to facilitate your request.
  • $200 Initial Payment – Groups that place a $200 initial payment have the ability to reserve a block of tickets and a Kohl’s Memory (if applicable). Final payment is due 30 days in advance of the scheduled game. Some restrictions apply.
  • To discuss these options or to book your Bucks group experience, please contact the Bucks Group Sales Team at 414-227-0599 or at groups@bucks.com.

If I have already paid for my tickets, when will I receive them?

Groups that purchase online will receive their tickets via email shortly after the order is processed.

Groups of 20 or more that have placed their order more than 7 business days in advance will receive printed tickets in the mail.

Groups of 20 or more that have placed their order less than 7 business days in advance will retrieve their printed tickets from the Fiserv Forum Ticket Office.

Can I exchange/return/cancel/refund/re-sell my group tickets?

All sales are final. Group tickets may not be resold unless otherwise authorized in writing by the Bucks. The Bucks reserve the right to restrict or cancel orders. No exchanges or refunds. Orders are subject to availability.

What is the ticket policy for children at Fiserv Forum?

Children under the age of two are free if sitting on a parent’s lap. Anyone over the age of two must have their own game ticket.

Who can I contact if I have group questions?

The Bucks Group Sales Team can be contacted at 414-227-0599 or at groups@bucks.com. You can also contact a specific Group Sales Representative by visiting the Sales Team page.

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