Mobile Tickets

Step 1:

To access your mobile tickets, download the latest version of the Milwaukee Bucks App.

Step 2:

Open your Bucks App and click on the "Tickets" tab on the bottom.

Step 3:

Tap "Manage My Tickets" to access your account.

 

Step 4:

Login to your Bucks Account (Email and Password). If you don't remember it tap "Forgot Password?" for instructions to reset your password.

 

Step 5:

Enter your Tickemaster.com password to link your accounts. By linking them you can access all your tickets in one place (Bucks and Fiserv Forum Events and Concerts)

Step 6:

My Events is where you can access and manage your tickets to all your events.


Step 7:

Click on the event you would like to manage. For this example, we will use a Bucks game versus the Raptors.

 

Step 8:

When you are at Fiserv Forum tap the "View Barcode" button to access your scanable ticket. (You can also tap "Add to Wallet" to add them to your Apple or Android Wallet)

Step 1:

Follow steps 1-7 above to nagivate to the event you want to transfer.

 

Step 2:

Tap "Send" at the bottom of the screen to transfer your tickets to an email address or phone number.

 


Digital Ticketing FAQ

Why are the Milwaukee Bucks moving to digital tickets?
A digital or mobile ticket is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. You’re probably already using your smartphone to attend movies or when you travel, so why not for live events? It’s our effort to make your Milwaukee Bucks experience the very best. Digital tickets provide:

  1. Quick and easy entry to Fiserv Forum using your mobile phone or smart device
  2. Instant access to all your season tickets through the Official Milwaukee Bucks App or on Bucks.com
  3. The ability to manage, send or sell your tickets at any time
  4. Reduced risk of lost, stolen, conterfeit or forgotten tickets
  5. An easy way to go green by printing less paper

How much does the app cost?
The app and mobile ticketing are FREE. There are no costs associated with managing your tickets via the Official Milwaukee Bucks App or using Account Manager on your smartphone, including accessing tickets for mobile entry, forwarding tickets or selling tickets online.

How do I access my tickets on my smartphone?
Download the Official Milwaukee Bucks App from the iTunes App Store or the Google Play Store. Go to “Tickets” or “Manage Tickets.” Browse for the specific event you’re looking for and top to see your tickets. When you get to Fiserv Forum, present your smartphone to the guest services representative to have your ticket scanned, or scan it yourself at a scanning station. If you have guests and multiple tickets on your phone, swipe to navigate between them.

Can I print my tickets from home?
No. This year, all tickets are fully digital and only accessible via your mobile device. Your phone is your ticket.

Can I use a screenshot of my ticket?
No. a mobile ticket must be provided either with the app, the mobile website or within your phone’s wallet to gain entry into Fiserv Forum.

What happens if my ticket doesn’t scan properly?
That can usually be solved by turning your screen brightness to the highest setting. If that doesn’t work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner.

What if I lose connectivity/can’t connect to my account at Fiserv Forum?
Our team app includes offline mode so once the tickets have been added to your account, you will be able to access them regardless of internet connectivity. To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the game. If you have an iPhone, you can store your tickets in your Apple Wallet. If you’re an Android user, you can save your tickets to your phone through Google Pay (formerly known as Android Pay).

When should I download my ticket?
We recommend that you download your tickets at least 24 hours before the event.

What if my phone breaks, dies, or is lost/stolen before I arrive?
Simply come to the box office, present your ID and we’ll print your tickets for you.

Can I have multiple tickets on a single phone?
Yes; however, it’s much easier to send each attendee their individual ticket.

What if my entire party isn’t with me when I’m ready to enter?
You can easily send each member their ticket individually since each person entering will need a ticket to get in.

How do I send a ticket?
It’s easy! Once logged in, do the following:

  1. Select Manage My Ticket(s), then choose your event and tap Send (Note: not all tickets can be transferred)
  2. Select the tickets you’d like to send, then hit Send Tickets
  3. Select your favorite sharing app and send to your recipient(s) via email, text or social media. Because the designated link can only be used once, the ticket will be transferred to the first person who claims the ticket

Does the person I send the tickets to need a Ticketmaster account?
Yes. If they don’t have one already, they will create one in the acceptance process.

What if I forward tickets to the wrong person, can I recall the tickets?
Yes, you can reclaim tickets as long as they haven’t been accepted by the recipient.

Can ticket holders transfer tickets after the event has started?
Yes; however, you cannot sell tickets after the event has begun.

How do I sell a ticket?
Selling a ticket is similar to sending a ticket, with a few additonal steps:

  1. Tap Manage My Ticket(s), then choose your event and tap Sell (Note: not all tickets are eligible for resale)
  2. Select the tickets you want to sell and enter your asking price
  3. Choose your payout method
  4. Hit Sell Tickets and you’re done

Is my personal information secure?
Our venue is PCI compliant, giving you the highest available security to ensure that your credit card, driver’s license, and account password are all well protected.

What is Account Manager?
Account Manager gives you the ability to easily manage your tickets whether you want to view, send, resell or donate your tickets to charity.

What is the difference between the new and previous version of Account Manager?
Account Manager has been completely redesigned, making it easier than ever to manage your tickets. Now you can quickly navigate the homepage, manage your tickets, and pay your invoices both online and from any mobile device.

How do I log in?
Use the same email address and password that you used to log in to the previous version. You can log in from your mobile device or desktop. Please note that you can no longer log in with your account number.

How do I pay invoices?
To pay your invoice, follow these steps:

  1. Click on Invoice
  2. Select Payment Options
  3. Enter your information
  4. Confirm payment amount
  5. Click Continue