Dynamic Ticketing FAQ
What is Dynamic Pricing?
In an ongoing effort to provide the best ticket value for fans, the Washington Wizards have partnered with Qcue to introduce a dynamic pricing system for the 2012-2013 season. Utilizing advanced computer pricing software, the Wizards will be able to adjust single-game ticket prices in real-time based on ticket availability and changing factors such as league standings, opposing team, rivalries, star players, day of the week and supply and demand.
Dynamic pricing empowers fans by providing more options during their ticket purchasing process as well as providing ticket prices that better reflect actual market value. Similar to the travel and entertainment industries, fans who purchase their tickets early are more likely to get the best value.
As always, Wizards season-ticket holders will pay the best price for their seats. Single-game buyers will be able to purchase their single-game tickets the same way they have in the past; online through the Wizards ticketing pages as well as at the Verizon Center box office. If you have any questions regarding dynamic pricing and to be alerted of the Wizards ticketing deals please follow us on Twitter @WizardsTix.
FAQ
Q. Which games are subject to dynamic pricing?
A. All Wizards single-game tickets will be dynamically priced for the 2012-2013 season.
Q. Will season-ticket holders be subject to this change and dynamic pricing?
A. No. Dynamic pricing only applies to single-game tickets. As always, being a Wizards season-ticket holder guarantees fans that they will pay the best price for their select seat.
Q. Will game packages (mini-plans) be subject to dynamic pricing?
A. Packages provide great opportunities for fans to purchase multiple tickets at set discounts based on current ticket prices. At times, as ticket prices change, package prices may also be adjusted.
Q. How do you decide when to raise or lower prices?
A. We have very sophisticated software on the back-end that analyzes multiple data points. Timing for price adjustments is not pre-determined and will depend entirely on market conditions.
Q. Will this change other promotions?
A. We will continue to work with our partners to offer great ticket deals to fans. You can view the latest promotions as well as featured dynamic deals on the Wizards ticketing page.
Q. What happens if prices lower after I buy my tickets?
A. Tickets are always priced based on market demand. While prices typically increase leading up to a game, there may be times where prices decrease should conditions change. As with all of our tickets, all sales are final.
Q. Does this change how I purchase my tickets?
A. Not at all. Fans will be able to continue to purchase their single-game tickets the same way they have in the past; online through the Wizards ticketing page as well as at the Verizon Center box office.
Q. How do I find out what the price is for a ticket or when there is a good deal?
A. We will promote ticket deals through a variety of ways including on Twitter @WizardsTix as well as the team website and other forms of communication. As always, you can visit the Wizards ticketing page or contact the Verizon Center box office for the current prices.
