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Guest Services Staff Directory

Jim Neil Nicole Kylie Eric Tony Kelly Megan Richard Andrew Yvonne Zack

Jim Van Stone

Chief Revenue Officer (CRO)

Phone: 202-266-2300
Email: jvanstone@monumentalsports.com
Signed by the Wizards: June 2010
Hometown: Cinnaminson, New Jersey
School: BA - William Paterson College, Ed.M. - Temple University
Favorite Wizards Player: John Wall
Favorite Wizards Moment: Clinching 2014 Playoff Series Win vs. Chicago Bulls
Favorite DC 12 Club Member Benefit: A Guest Services team that provides extraordinary personal service for all of our planholders.

Neil Hofman

Director, Guest Services

Phone: 202-292-1906
Email: nhofman@monumentalsports.com
Signed by the Wizards: June 2009
Hometown: Silver Spring, MD
School: University of Maryland
Favorite Wizards Player: John Wall
Favorite Wizards Moment: John Wall’s dougie introduction to the Verizon Center crowd vs. Sixers in 2010
Favorite DC 12 Club Member Benefit: Playoff priority for your exact seats
Favorite Past Wizards Player: Caron Butler
My sports hero: Mariano Rivera
Favorite basketball movie: White Men Can't Jump

Nicole Sanchez

Manager, Events and Programs

Phone: 202-628-3200 ext. 4632
Email: nsanchez@monumentalsports.com
Signed by the Wizards: March 2011
Hometown: Alexandria, Virginia
School: George Mason University
Favorite Wizards Player: Martell Webster
Favorite Wizards Moment: #dcRising 2014
Favorite DC 12 Club Member Benefit: STM Party at Six Flags
Favorite Past Wizards Player: Nick Young
My sports hero: Mariano Rivera
Favorite basketball movie: Space Jam

Kylie Fargo

Coordinator, Ticket Sales and Service

Phone: 202-628-3200 ext.4634
Email: kfargo@monumentalsports.com
Signed by the Wizards: 2014
Hometown: Charles Town, West Virginia
School: George Mason University
Favorite Wizards Player: Marcin Gortat
Favorite Wizards Moment: Defying the odds during our short but sweet playoff run
Favorite DC 12 Club Member Benefit: Access to exclusive DC 12 Club member events year round
My sports hero: Alex Ovechkin
Favorite basketball movie: Coach Carter

Eric Roth

Guest Services Specialist

Phone: 202-292-1966
Email:eroth@monumentalsports.com
Signed by the Wizards: December, 2011
Hometown: New City, NY
School: University of Maryland
Favorite Wizards Player: Bradley Beal
Favorite Wizards Moment: Raucous crowd at Game 4 of 2014 Playoff series versus Chicago and the “Free Nene” chant
Favorite DC 12 Club Member Benefit: Milestone Recognition Program – rewards the most loyal Wizards season ticket members for their tremendous commitment
Favorite Past Wizards Player: Steve Blake
My sports hero: Derek Jeter
Favorite basketball movie: Hoosiers

Tony Duffy

Senior Guest Services Specialist

Phone: 202-292-1970
Email:tduffy@monumentalsports.com
Signed by the Wizards: 2008
Hometown: Scranton, PA
School: Lackawanna College/California University of PA
Favorite Wizards Player: Bradley Beal
Favorite Wizards Moment: Beating Chicago in the 2014 Playoffs
Favorite DC 12 Club Member Benefit: Discounted suites
Favorite Past Wizards Player: Chris Webber
My sports hero: Kobe Bryant
Favorite basketball movie: Teen Wolf

Travis Eagleson

Guest Services Specialist

Phone: 202-292-1969
Email:teagleson@monumentalsports.com
Signed by the Wizards: 2010
Hometown: Germantown, MD
School: University of South Carolina
Favorite Wizards Player: Mr. John Wall
Favorite Wizards Moment: Unveiling our new colors and logos.
Favorite DC 12 Club Member Benefit: Having the best prices and best locations for every game
Favorite Past Wizards Player: Elvin Hayes
My sports hero: Gary Williams
Favorite basketball movie: Space Jam

Kelly Rakusin

Guest Services Specialist

Phone: 202-292-1978
Email:krakusin@monumentalsports.com
Signed by the Wizards: December 2012
Hometown: Washington, D.C.
School: University of Miami “The U”
Favorite Wizards Player: Marcin Gortat
Favorite Wizards Moment: Making the 2014 Playoffs! #dcRising
Favorite DC 12 Club Member Benefit: Exclusive season ticket member gifts
Favorite Past Wizards Player: Juwan Howard
My sports hero: Magic Johnson
Favorite basketball movie: Like Mike

Megan Vlasho

Guest Services Specialist

Phone: 202-292-1954
Email: mvlasho@monumentalsports.com
Signed by the Wizards: August 2010
Hometown: Alexandria, VA
School: James Madison University
Favorite Wizards Player: Martell Webster
Favorite Wizards Moment: Seeing our new jerseys and colors for the first time on our new court
Favorite DC 12 Club Member Benefit: Season ticket member party at Six Flags
Favorite Past Wizards Player: Etan Thomas
My sports hero: Magic Johnson
Favorite basketball movie: Air Bud

Richard Lintker

Guest Services Specialist

Phone: 202-292-1908
Email:rlintker@monumentalsports.com
Signed by the Wizards: October 2013
Hometown: Okawville, IL
School: Southeast Missouri State University
Favorite Wizards Player: Otto Porter
Favorite Wizards Moment: Paul Pierce’s game-winning shot in the 2nd round of the 2015 playoffs, when he called “game”
Favorite DC 12 Club Member Benefit: Earning Monumental Rewards in a variety of ways to gain great gifts or experiences
Favorite Past Wizards Player: Larry Hughes
My sports hero: Stan Musial
Favorite basketball movie: Space Jam

Andrew Hippert

Guest Services Specialist

Phone: 202-292-1048
Email:ahippert@monumentalsports.com
Signed by the Wizards: January 2014
Hometown: Worcester, MA
School: Bowdoin College, University of Central Florida (MBA/MSBM)
Favorite Wizards Player: Bradley Beal
Favorite Wizards Moment: First Wizards home playoff game
Favorite DC 12 Club Member Benefit: Monumental Rewards Program
Favorite Past Wizards Player: Antawn Jamison
My sports hero: Larry Bird
Favorite basketball movie: Blue Chips

Yvonne Lawson

Manager, Programs and Administration

Phone: 202-292-1987
Email:ylawson@monumentalsports.com
Signed by the Wizards: 2013
Hometown: Montclair, NJ
School: Howard University
Favorite Wizards Player: Bradley Beal
Favorite Wizards Moment: 2014 Playoffs
My sports hero: Jackie Robinson
Favorite basketball movie: Love & Basketball

Zack Hernandez

Guest Services Specialist

Phone: 202-292-1969
Email:zhernandez@monumentalsports.com
Signed by the Wizards: 2014
Hometown: New Orleans, LA
School: Florida State University
Favorite Wizards Player: Drew Gooden
Favorite Wizards Moment: John Wall’s Dunk Contest win in 2014
My sports hero: Shaquille O’Neal
Favorite basketball movie: The 6th Man