NBA FAN CODE OF CONDUCT

The National Basketball Association, the Golden State Warriors, and Oracle Arena are committed to creating a safe, comfortable, and enjoyable sports and entertainment experience. NBA fans have a right to expect an environment where:
  • Players will respect and appreciate each and every fan.
  • Guests will be treated in a consistent, professional and courteous manner by all arena and team personnel.
  • Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language or obscene gestures.
  • Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests will sit only in their ticketed seats and show their tickets when requested.
  • Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the arena.
  • Guests will smoke in designated smoking areas only.
  • Obscene or indecent messages on signs or clothing will not be permitted.
  • Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.

The arena staff has been trained to intervene when necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard, or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund and revocation of season tickets, and may also be in violation of local ordinances resulting in possible arrest and prosecution. The NBA, Golden State Warriors and Oracle Arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

The Arena Guidelines were prepared in consultation with NBA teams and arena operators, crowd management and security experts, law enforcement officials, members of the concessions industry and representatives of TEAM (Techniques for Effective Alcohol Management).

The NBA Fan Code of Conduct (above), which sets forth expected standards of decorum for all fans attending NBA games, will be posted prominently in all NBA arenas, and public address announcements concerning some of its key elements will be made during each NBA game. Guests who fail to adhere to these standards will be subject to ejection and revocation of season tickets.

The new Guidelines also set forth minimum standards regarding the serving of alcohol, including the provision that alcohol be served only until the start of the fourth quarter, restrictions on the size (24 ounces) and number (two) of alcoholic beverages sold per individual customer, the training of arena personnel in effective alcohol management, and the maintenance of designated driver programs in each NBA arena.

UPDATE:
A warning card with the following printed language must be given by an arena security representative to any fan who has engaged in excessive verbal abuse of a player, coach, game official or another fan:

“You are being issued a warning that the comments, gestures and/or behaviors that you have directed at players, coaches, game officials and or/ other spectators constitute excessive verbal abuse and are in violation of the NBA Fan Code of Conduct. This is the first and only warning that you will receive. If, after receiving this warning, you verbally abuse any player, coach, game official or spectator, you will be immediately ejected from ORACLE Arena without refund”.