Jeff Munneke | Laura Janquart | Callie Barnowsky | Michelle Burns | Ashley Heinlein | Pierre Harris

Meet the Timberwolves Fan Experience Staff. Pictured, from left: Michelle Burns, Callie Barnowsky, Jeff Munneke, Laura Janquart, Pierre Harris and Laura Shearer.


Jeff Munneke
Vice President, Fan Experience and Community Youth Basketball

Jeff Munneke is the Timberwolves employee with the longest tenure, having been hired on June 20, 1988. His ascension to vice president of client development in 2004 followed a year as executive director of fan relations and 12 years as the organization's director of ticket sales.

Munneke oversees all aspects of the Fan Experience department, which includes serving as the primary contact for all fan interactions with a focus on Wolves season ticket holders. His staff also assists in all renewals and new sales. Munneke has also overseen community youth basketball for 16 seasons, and earned a distinguished service award from the Minnesota Basketball Coaches Association (MBCA) in 2007, as well as being inducted into the MBCA Hall of Honor in October of 2011.

As director of ticket sales, Munneke oversaw a staff that was responsible for selling and servicing full and partial season ticket accounts, group sales events and promotions and also running the Timberwolves youth basketball program.

A native of Lake City, Minn., Munneke graduated from Huron University, where he earned a degree in communications and was captain of the basketball team. Munneke broke into the sports industry as a sales representative in 1987 for the Minnesota Strikers, a Major Indoor Soccer League team.

Munneke and his wife, Julie, reside in Champlin, Minn., with their son, Ty (junior at the University of South Dakota) and daughter, Megan.

Date You Were Drafted by the Timberwolves? June 1988
Hometown: Lake City, MN
College: Huron University
Hobbies: Golf, cabin time, reading and anything hoops related

Laura Janquart
Fan Experience Manager

Laura graduated from the University of Minnesota with a degree in Sport Management. Before joining the Timberwolves, Laura had internships with the Minnesota Thunder and A.C.E.S. (Athletes Committed to Educating Students) working in Sales and Community Relations. Laura currently resides in Inver Grove Heights with her husband Joe and 9 1/2 month old daughter, Payton.

Date You Were Drafted by the Timberwolves? April 2006
Hometown: So St. Paul, MN
College: University of Minnesota, Twin Cities
Hobbies: Anything hoops related, traveling, hanging out with Lacey our puggle
What I do for the Wolves: II'm responsible for building and executing programming for all of our guests with a focus on Season Ticket Members. My primary objective is to create membership value and an exceptional driveway to driveway experience for Timberwolves Season Ticket Members.

Callie Barnowsky
Fan Experience Specialist

Callie graduated from St. Cloud State University with a degree in Sports Management. She started as an intern with the Community Relations Department in October 2010. Before returning to the Timberwolves full time Callie worked for the Minnesota Vikings as a Season Ticket Representative. Callie is from St. Cloud but enjoys living in Minneapolis where she can keep active and run the lakes in the summer.

Date You Were Drafted by the Timberwolves? December 2011
Hometown: St. Cloud, MN
College: St. Cloud State University
Hobbies: Group Fitness, Traveling, reading, and waiting for Brett Favre to return.
What I do for the Wolves: I build relationships with our Season Ticket Members to ensure they get the full value of their membership as part of the Timberwolves team.

Michelle Burns
Fan Experience Specialist

Michelle graduated from the University of St. Thomas with a degree in Marketing Management where she also played basketball for one year. Before joining the Fan Experience team, Michelle had an internship with the Wolves in the Marketing department and quickly realized her love for the atmosphere that surrounds professional sports. Prior to this experience, she also interned with The Toro Company in their Sports Fields & Grounds division. Off the court, Michelle loves to travel and is looking forward to her next trip abroad, whenever that may be!.

Date You Were Drafted by the Timberwolves? December 2011
Hometown: Champlin, MN
College: University of St. Thomas
Hobbies: Football & basketball, spending time with my family, reading and scrapbooking!
What I do for the Wolves: I service the season ticket members to ensure their experience is top notch while building and maintaining relationships along the way!

Ashley Heinlein
Fan Experience Specialist

Ashley graduated from the University of Minnesota, Twin Cities receiving a degree in Professional Strategic Communication (Marketing) with minors in Management and Spanish. Before joining the Timberwolves, Ashley interned for Gopher Sports Marketing at the University of Minnesota where she directed promotions for the football and baseball teams. During this time she also reported for Big Ten Network, Race Directed for Tri Fitness, and discovered her destiny resigned in sports. A Stillwater native, Ashley enjoys competing with Team USA Triathlon and traveling in her free time.

Date You Were Drafted by the Timberwolves? January 2013
Hometown: Stillwater, MN
College: University of Minnesota
Hobbies: Triathlons, football, basketball, and traveling
What I do for the Wolves: I service and provide the most exclusive experience while creating and enhancing relationships with season ticket members!

Pierre Harris
Fan Experience Specialist

Pierre Harris graduated from Hamline University where he played basketball for two years while pursuing a degree in Communication Studies. Before joining the Timberwolves, Pierre had internships with KFAN and the Minnesota Timberwolves working in the radio and promotions departments. Pierre previously coached Henry Sibley JV Boy's Basketball team. As a Fan Experience Specialist, Pierre will be responsible for servicing season ticket holders and providing exclusive behind the scenes access to season ticket holders.

Date You Were Drafted by the Timberwolves? December 2011
Hometown: West St. Paul, MN
College: Hamline University
Hobbies: Traveling, playing basketball, bowling and boxing.
What I do for the Wolves: Service Season Ticket Members by providing exclusive behind the scene access. I also help provide the best game night experience to fans! Go Wolves