As owner and operator of the Oklahoma City Thunder (the "Thunder"), a franchised member of the National Basketball Association (the "NBA"), the Professional Basketball Club, LLC (the "Team") values each owner of Thunder home game season tickets (individually, a "Season Ticket Member" and collectively, the "Season Ticket Members") and has established the rules, regulations, policies and procedures set forth herein (collectively, the "Policies") for the purpose of providing all Season Ticket Members with the responsibilities and obligations of each arising as a result of the rights their purchase of Thunder home-game season tickets (collectively, as applicable to each Season Ticket Member, "Season Tickets") and so that each Season Ticket Member is aware and therefore placed on notice of the Policies applicable to their Season Ticket account(s) (each a "Ticket Account").
By purchasing Season Ticket(s) , each Season Ticket Member understands, acknowledges and expressly agrees that: (i) in addition to its obligations to the Team pursuant to any written contractual agreement, if any, it shall be bound by the Policies set forth herein, as either may be amended, updated, modified and/or revised by the Team at any time without notice , and (ii) any violation of these Policies (including or any failure to abide by the Policies) may result in the termination of a Season Ticket Member's Ticket Account (as defined below) and/or revocation of such member's Season Tickets.
ACCOUNT MANAGEMENT POLICIES
Account OwnershipUpon establishment of a Ticket Account and continuing thereafter through out the life of a Ticket Account, Team will recognize only the Person (as defined below) specified or designated on or within the Team's records as the "Account Holder" (the "Account Holder") as the legal owner of the applicable Ticket Account. Ticket Accounts are non-transferable and in connection with such restriction, the name of the Person identified as theAccount Holder on a Ticket Account may not be changed, except in the following limited circumstances:
(i) A lawful change in or to the legally recognized name of such Person/Account Holder has occurred (as evidenced by applicable legal documentation) ; in such event, upon written request delivered to Team and signed by the Person identified as the Account Holder prior to occurrence of such name change along with copies of any and all legal documentation substantiating such name change, Team will change the name of the Person identified as the Account Holder of the applicable Ticket Account to the new name of such Person so legally recognized:
(ii) A lawful and final divorce or dissolution of marriage has occurred (as evidenced by applicable legal documentation); in such event, upon written request delivered to Team and signed by the Person identified as the Account Holder prior to the occurrence of such final divorce or dissolution of marriage along with copies of official legal documentation (1) substantiating that a legally final divorce or dissolution has occurred, (2) clearly identifying the name of the Person that the Season Tickets have been officially and finally awarded, and (3) a written statement (signed by such Person) that such Person understands, acknowledges and agrees to be the Person named as the Account Holder of the applicable Ticket Account and to be bound by all of the terms, conditions and obligations inherent therewith, Team will change the name of the Person identified as the Account Holder of the applicable Ticket Account to the name of such Person so legally recognized:
(iii) The death of the Person/Account Holder (as evidenced by applicable legal documentation) who dies with a will or other form of legally recognized documentation created for the purpose of distributing the assets (or portion thereof) of such Person's estate (as applicable, the "Estate Planning Document"); in such event, upon written request delivered to Team and signed by the personal representative of the decedent's estate (as named in the Estate Planning Document) along with a written statement (signed by the Person in which lawful ownership is being requested to be transferred to) that such Person understands, acknowledges and agrees to be the Person named as the Account Holder of the applicable Ticket Account and to be bound by all of the terms, conditions and obligations inherent therewith, Team will change the name of the Person identified as the Account Holder of the applicable Ticket Account to the name of the Person specifically identified in the Estate Planning Document as the Person lawful ownership of the applicable Ticket Account is to be transferred:
(iv) The death of the Person/Account Holder (as evidenced by applicable legal documentation) who dies without an Estate Planning Document; in such event, upon written request delivered to Team and signed by the personal representative of the decedent's estate (as named and/or officially recognized by the applicable governmental authority and/or court of law) along with a written statement (signed by the personal representative) that it understands, acknowledges and agrees to be the Person named as the Account Holder of the applicable Ticket Account and to be bound by all of the terms, conditions and obligations inherent therewith, Team will change the name of the Person identified as the Account Holder of the applicable Ticket Account to the name of such personal representative: and
(v) The occurrence of fulfillment, by the applicable party, of each of the following conditions (final and complete in each instance) (collectively, the "Transfer Conditions"): (1) a written statement delivered to Team and signed by the current Account Holder of the applicable Ticket Account specifically requesting that the Account Holder of the applicable Ticket Account be changed to the reflect the name of the Person identified on such Ticket Account as the Named Transferee (as defined below); (2) a written statement (signed by the Named Transferee) that such Person (i.e. the Named Transferee) understands, acknowledges and agrees to be the Person named as the Account Holder of the applicable Ticket Account, that it and/or they will not receive the allocation of any priority points associated with the applicable Ticket Account (if any) due to the transfer requested by the current Account Holder pursuant to and in accordance with the foregoing provision, and to be bound by all of the terms, conditions and obligations inherent therewith; (3) satisfactory evidence (as determined by Team) providing Team with proof that the Named Transferee has the financial ability and/or soundness to fulfill any and all financial obligations, whether then existing or arising thereafter n connection with the applicable Ticket Account, including, without limitation, immediate payment by the Named Transferee (by credit card or in the form of a check) to Team of at least twenty percent (20%) of the full dollar amount that the Named Transferee will be obligated to pay Team (should the transfer of the account take place pursuant to this paragraph) arising out of the allocation of the Season Tickets to the applicable Ticket Account and ownership thereof in connection with the next applicable NBA Season (including, without limitation, any and all Team preseason, regular-season and playoff games (if any)); and (4) any and all information and/or documentation requested by Team as necessary to conclude whether or not the Named Transferee has or has the ability to satisfy the obligations set forth in this paragraph and/or the financial obligations associated with and arising out of ownership of the applicable Ticket Account.
For purposes of this Section entitled Account Management Policies, a "Person" means an individual (other than individuals having a legal age of a minor (pursuant to applicable law)), business, entity or other organization (charitable or otherwise) that has been identified as the Account Holder on an applicable Ticket Account, and "Named Transferee" means the Person, specifically designated in a writing delivered to the Team and signed by the Account Holder (the "Named Transferee Notice"), as the name of the Person to be officially recorded by Team as the Person to be recorded by Team to replace such Account Holder in all respects (the "Prospective Transferee") in connection with the applicable Ticket Account, including without limitation, ownership, management, oversight, and the fulfillment of any and all obligations to the Team (whether resulting from a written agreement, by law or otherwise and without regard as to nature of such obligation (i.e. financial or otherwise)) at a future time (if and only if all Transfer Conditions have been fully satisfied) and in no event less than twelve (12) full calendar months following the date Team receives delivery of the Named Transferee Notice. Unless expressly set forth above, Team shall have no obligation to transfer ownership of any Ticket Account to another Person and without regard as to the existence of a court order directing distribution of a Ticket Account or the Season Tickets associated therewith to a Person other than the Account Holder (whether in bankruptcy or otherwise), a copy of which is delivered to Team. In the event the Team receives such documentation, it shall have the right to automatically terminate the Ticket Account (as determined by Team in its sole discretion).
MiscellaneousWhen made pursuant to and in accordance with the Section entitled Account Management Policies, any and all (i) requests for transfers of Ticket Accounts or changes in an Account Holder's name required to be made in writing and delivered must be submitted to the Team, or (ii) documentation required or requested (where appropriate and whether legal or otherwise) to be delivered to the Team in connection with a request for transfer of ownership of a Ticket Account or change in an Account Holder's name, may be delivered personally or mailed (whether through the USPS, a private courier, or electronic transmission (i.e. email) to the Team at the address(es) of the Team's principal place of business (as may be amended from time to time by the Team) or the electronic mail address of the Account Representative assigned to the applicable Ticket Account. It is the sole responsibility of the Account Holder to ensure that any name change and/or transfer request is submitted to the Team timely and accompanied by all necessary information and/or required documentation. Furthermore, the Team shall not be responsible (financially or otherwise) to the Account Holder or any third party for any losses or damages directly or indirectly arising as a result of the Account Holder's failure to adhere to foregoing requirements. Any disputes and/or controversies with respect to ownership of a Ticket Account shall be resolved by the Team, in its sole discretion. The Team may base its decision on, among other things, the identity of the Account Holder reflected in the Team's records and/or the identity of the party that has historically paid for the Season Tickets.
Appointment of Authorized RepresentativeEach Account Holder will be asked to designate an individual person to serve as the official Account Representative (the "Account Representative"). The Account Representative may or may not be the same person as the Account Holder, and an Account Holder that is an individual may designate himself another individual as the Account Representative. By designating an Account Representative, the Account Holder will be deemed to have granted power and authority to the designated individual to make any and all decisions with respect to the Ticket Account in the name of and on behalf of the Account Holder and therefore, expressly understands and agrees that it shall be legally bound by any action taken by the Account Representative with respect to the Ticket Account. Further, upon the designation of the Account Representative by the Account Holder, the Team may fully rely on such designation as the Account Holder's express consent and appointment of authority to the designated individual to take any and all action(s) in the name and on behalf of the Account Holder in connection with the applicable Ticket Account(s); provided, further, each Account Holder shall indemnify and hold harmless the Team from and against any and all Claims, liabilities, losses, damages or otherwise, including, without limitation, reasonable fees and disbursements of counsel or other professional advisors or counselors, in connection with the Team's or any third party's reliance on any action(s) taken by the Authorized Representative in connection with the applicable Ticket Account(s). It is the sole responsibility of the Account Holder to notify the Team, as promptly as possible, of any change in the identity of the Account Representative, including, without limitation, a necessary change in the designated Account Representative resulting from the individuals termination of employment with the Account Holder (whether voluntary or otherwise).
Responsibility to Update Profile InformationIt is the sole responsibility of the Account Holder to ensure that the Account Holder's name, contact information and other profile information provided to the Team is kept current and accurate at all times. For the protection of the Account Holder, any changes to such information must be submitted to the Team in writing and, with respect to any permitted transfers or changes to the Account Holder name as described above, must be accompanied by appropriate legal documentation. Furthermore, the Team shall not be responsible (financially or otherwise) to the Account Holder or any third party for any loss or damages directly or indirectly arising as a result of the Account Holder's failure to adhere to foregoing requirements.
Payment PoliciesAccount Holders are responsible for ensuring that the full and prompt payment of any and all amounts due with respect to its Ticket Account are received by the Team on or before established deadlines. Account Holders understand, acknowledge and agree that: (i) the Team will strictly enforce all payment procedures and deadlines established by the Team and the Team expressly reserves the right to seek any legal remedy available to it in equity or law or pursuant to any applicable contractual agreement between the Team and Account Holder, including, without limitation, assessing late payment fees, revoking Account Owner's Season Tickets or terminating the Ticket Account, and (ii) any and all payments made on or with respect to a Ticket Account are non-refundable, and (iii) no failure or delay by the Team, in the exercise of any right or remedy shall be construed to constitute a forfeiture or waiver thereof by the Team.
Authorized Resale of Tickets / Prohibition on "Scalping"Account Holders are strictly prohibited from reselling Season Tickets (or any portion thereof) except as expressly authorized by the Team's authorized ticket reseller. During the 2012-13 NBA season, the Team's authorized ticket reseller is Ticketmaster, which provides Account Holders with access to and use of its TicketExchange program. Account Holders can access the TicketExchange program through the Team's website and, upon use of the program, will be deemed to have expressly agreed to abide by all rules, regulations and policies established by Ticketmaster or the Team with respect thereto, including the payment of any fee(s) or other expenses for the use of the program. The Team strongly supports applicable laws, regulations and ordinances regarding the scalping of tickets, and any suspected violations of applicable laws, regulations or ordinances will be reported to the appropriate authorities. Upon any violation of the Team's anti-scalping policy, the rights of the Account Holder to the applicable arena seats to any Thunder game or any other event held at the arena shall be subject to immediate termination by the Team, without refund.
Priority SystemThe Team has established "The Thunder Season Ticket Member Priority Point System" (the "Thunder Point System") that is designed to reward an Account Holder's investment with the Thunder and is based on a Season Ticket Member's accumulation of points allocated to its Ticket Account by the Team and resulting from the occurrence of certain events (each a "Thunder Point"). Thunder Points will be assigned at the conclusion of each season based on account tenure and aggregate ticket purchases. The Thunder Point System will be calibrated in conjunction with the subsequent renewal cycle in order to establish hierarchy for granting requests made by Season Ticket Members with respect to seat upgrades and/or relocation. Requests for upgrading and/or relocating seats can only be honored after the initial renewal deadline in order to identify available inventory. Season Ticket Members will receive three Thunder Points for every $250 spent on tickets and 50 Thunder Points for renewing each season. Thunder Points shall be cumulative provided a Ticket Account is maintained in accordance with these Policies. Season Ticket Members will have the opportunity to earn additional Thunder Points by making additional ticket purchases such as organizing group outings, additional single game tickets, partial-season packages, etc. Please contact your personal Account Manager for more details at 405.208.4666.
Revocable LicenseEach Season Ticket is a revocable license granting the Season Ticket Member the right to use the seat designated on such ticket to view the applicable Thunder preseason, regular-season and, if applicable, postseason home game at the arena and each Season Ticket Member acknowledges and agrees that ownership of each seat is retained by the Team. Furthermore, the Team retains the right to relocate or terminate seat licenses, in its sole discretion.
EnforcementThese Policies are intended to support the ticket-buying process. The Team reserves the right to seek any legal right and/or remedy available under applicable law or pursuant to any agreement between it and a Season Ticket Member in connection with a Season Ticket Member's failure to abide by the Policies described herein, including, without limitation, terminating a Season Ticket Member's Ticket Account as well as its right to the Season Tickets. No failure or delay by the Team, in the exercise of any right or remedy shall be construed to constitute a forfeiture or waiver thereof by the Team. If the Account Holder has entered into a written license agreement with respect to a suite or a club seat and such agreement is inconsistent with these Policies, then the written agreement will govern.
GUEST CONDUCT POLICIESThe policies set forth in this section have been adopted by the Team, the manager of the arena, and/or the NBA for the purpose of providing Thunder basketball spectators an enjoyable experience (collectively, the "Guest Policies"). Each Season Ticket Member as well as any person occupying a Season Ticket Member's Season Ticket seat during Thunder events (or other events at the arena if rights thereto arise in connection with the Season Tickets) (each, a "Guest", whether or not such individual is an Account Owner, Season Ticket Member or otherwise) shall be obligated to adhere to the requirements in the Guest Policies. Failure of a Guest to adhere to the Guest Policies may result in immediate ejection from the arena, termination of a Ticket Account and/or revocation of an Account Holder's Season Tickets.
Arena PoliciesAny person who behaves in an unruly or disruptive manner during a game or otherwise prevents other fans from reasonable enjoyment of the game may be asked to leave the arena (in the sole discretion of the Team). The term "unruly or disruptive manner" includes, but is not limited to, foul language, intoxication, physical or verbal abuse or poor personal hygiene. Each Season Ticket Member is responsible for the behavior of any person or persons to whom they give or sell their Season Tickets.
The Team subscribes to a zero-tolerance anti-harassment policy for our employees and Guests. As such, the Team prohibits harassment that is sexual in nature, as well as harassment that is based on race, color, religion, gender, national origin, age, disability or other bases, whether or not a particular category of basis is protected by local, state or federal law. Such harassment demeans our employees and Guests and undermines the safe, effective and efficient operation of our business.
Accordingly, Guests expressly agree to adhere to the anti-harassment commitment of the Thunder and to ensure that all employees and guests are treated with dignity and respect. To this end, any harassing and/or discriminatory language, gestures or visual or physical conduct by a Guest are strictly prohibited and will result in revocation of the applicable Season Ticket Member's Season Tickets.
The arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, phones, ATMs and concession counters are accessible to Guests with disabilities. Additional facilities, services and amenities available in the arena are set forth below.
Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating.
Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to the arena.
Elevators: Elevators are located throughout the arena for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance to the arena, provide access to the arena floor. Should the Account Holder run into any complications, they may reach out to a Guest Relations representative for assistance. For further assistance or questions please call 405.208.4800. Maps are available at http://www.chesapeakearena.com/plan/index.cfm?page=accessibilityguide for exact locations.
Emergency Evacuation: In the event of an emergency, please remain calm and WALK to the nearest exit in an orderly fashion. Follow posted signs and listen to announcements for specific instructions. Please do not use elevators. If you need assistance, trained staff members will be available to assist you. Arena staff members are trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety.
Accessible Parking: Accessible parking is available in the parking lots on the south side of the arena. Entrances are available on S.W. 3rd St., east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Cox Convention Center which is a cash lot after tipoff only; on a game night, the Santa Fe and Bricktown parking areas are available. The Marriott parking garage is $20 and is first-come first-serve. Downtown parking: http://www.downtownokc.com/ParkingTransportation/Parking.aspx
Service Animals: Trained guide dogs or service animals are permitted to assist Guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited.
Sign Interpreters: Guests who require interpreting services during an event should contact the Guest Relations Manager by calling 405.602.8515 within three weeks of the event.
Telephones: Telephones are provided at Guest Relations locations and throughout the arena. TDD machines and volume-enhanced phones are available.
Wheelchair Assistance: The arena offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the arena's main entrances. A valid identification is required to ensure the return of equipment.
Alcoholic Beverage Policy:Oklahoma law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests are required to show proper identification and proof of age to purchase alcoholic beverages at the arena. The number of alcoholic beverages served may be limited to one (1) drink per person, per purchase. The Team (or Team's appointment food and beverage provider and/or servicer) may refuse service to any Guest who appears intoxicated or who is disturbing other Guests. Alcohol and beer sales are discontinued approximately 45 minutes prior to the end of the event. The arena encourages Guests to drink responsibly and not to drive after drinking. If you feel you may be intoxicated, please contact a police officer or staff member, who can arrange to get you home safely.
Banners and Signs: Banners and signs are permitted as long as they do not block the view of others, interfere with the event, contain advertising of any form, present a safety hazard or contain political or obscene material. Banners may not be affixed with any type of material that is permanent in nature or that alters the facility in any manner. Poles and sticks are prohibited. The Team or the arena's operator may remove any banner or sign, in its sole discretion. Signs may also be prohibited if requested by the event sponsor.
Cameras/Recording Devices: For most events, at the request of the event sponsor, cameras (specifically cameras with professional/detachable lenses longer than four inches and flash) are not permitted. The arena reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event sponsor. Audio recorders, video recorders and digital cameras with video capabilities are prohibited during all events.
Emergency Evacuation: In the event of an emergency, please remain calm and WALK to the nearest exit in an orderly fashion. Follow posted signs and listen to announcements for specific instructions. Please do not use elevators. If you need assistance, trained staff members will be available to assist you.
First Aid: For your safety, the arena has professionally trained emergency personnel on site. First aid facilities are available on the main concourse across from Section 112. In the event of an emergency, please go to the first available officer or staff member for assistance. Each level of the arena is equipped with an automated external defibrillator (AED), which can save lives in the event of sudden cardiac arrest. AED locations are listed below:
Event Level: Outside Security Office
100 Level: Next to elevators behind Section 112
The Club Level: Next to elevators behind Section 228
Loud City: Next to elevators behind Section 317
Guest Conduct: In order to maintain a safe and enjoyable environment, we ask that, while visiting the arena, Guests be courteous to those around them and abide by building policies. Guests wearing obscene or indecent clothing will not be allowed entry. Guests using foul or abusive language, behaving in an unruly manner or appearing intoxicated are subject to being ejected and/or arrested.
Handouts and Solicitations: The distribution of promotional items, handbills, flyers, pamphlets or printed materials, as well as the solicitation of signatures, is not permitted on arena property without prior written authorization from the arena operator.
Lost Children or Companions: Lost children should be escorted to the nearest officer or staff member. The lost child will be assisted at a Guest Relations location. In the event that you become separated from your child or a member of your party, you will also want to contact the nearest officer or staff member.
In-Arena Paging: Paging is only available in the case of extreme emergencies. Should an emergency exist, please go to a Guest Relations location. Guests may register their seat location prior to an event in case of an emergency call. Anyone trying to reach a Guest should call 405.602.8700 and a message will be brought to the Guest's seat immediately.
Prohibited Items: The Team and the arena operator ask all Guests to arrive early and travel light, as you may be subject to search, which includes metal-detecting hand wands, upon entry. For safety reasons, prohibited items include but are not limited to: Alcohol, drugs, illegal substances or any paraphernalia associated with drug use; audio/video recording devices, professional cameras and tripods; cans, bottles, coolers or other similar containers; fireworks; flags with poles; laser pens/pointers of any type; noisemakers such as air horns; outside food or drinks; oversized bags, including backpacks, duffel bags or diaper bags; pepper spray/mace; weapons of any type, including chains, knives, firearms and spiked jewelry; signs or banners attached to sticks, poles or any other unsafe items or containing obscene materials, political references or advertising of any kind; any other item deemed unacceptable by event or building management. If a prohibited item is revealed during a search, patrons may dispose of the item or they may return the item to their vehicle. The arena does not safeguard any personal belongings or items of any type.
Re-Entry: For the safety of all Guests, once a person exits the arena, re-entry is strictly prohibited.
Smoking Policy: In accordance with Oklahoma City ordinances, smoking is prohibited in all public areas at the arena including the arena and the concourses. The designated smoking areas have been temporarily moved to the outside areas of the arena. This is the only area to smoke; locations are outside of all the main entrances to the arena. The smoking policy allows for exit and re-entry to the arena.
NBA Policies/NBA Fan Code of Conduct.All individuals at any NBA game are subject to the following NBA Fan Code of Conduct: The NBA, Team and the arena are committed to creating a safe, comfortable and enjoyable sports and entertainment experience. NBA fans have a right to expect an environment where: Players respect and appreciate each and every fan; Guests will be treated in a consistent, professional and courteous manner by all arena and Team personnel; Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language and obscene gestures; Guests will consume alcoholic beverages in a responsible manner, and intervention with impaired, intoxicated or underage guests will be handled in a prompt and safe manner; Guests will sit only in their ticketed seats and show their tickets when requested; Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the game; Guests will smoke in designated smoking areas only; obscene or indecent messages on signs or clothing will not be permitted; and Guests will comply with requests from arena or Team staff regarding arena operations and emergency procedures. Arena and Team staff have been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or Guest Services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund and revocation of Season Tickets, and may also be in violation of city ordinances resulting in possible arrest and prosecution. The NBA, the Team and the arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.
Verbal Abuse of Players, Coaches, Game Officials and Other Spectators: Arena and Team security personnel have the discretion to warn and/or eject spectators who engage in excessive verbal abuse of a player, coach, game official or other spectator that is obscene, profane, racial or otherwise objectionable or that interferes with play, with the coach's ability to communicate with players during game play or huddles or with a game official's ability to satisfactorily perform his or her duties. Examples of excessive verbal abuse are the use of obscene or profane language, personal comments that are directed to a person's race, ethnicity, religion, sexual orientation or off-the-court conduct or comments that are frequent or high-volume in nature. Game officials are also authorized to identify spectators who are engaged in excessive verbal abuse and to direct arena or Team security personnel to take action.
If a spectator is identified as engaging in excessive verbal abuse, then arena or Team security personnel may (but are not required to) issue a formal warning prior to taking any other action. If, after receiving a warning, a fan continues to engage in excessive verbal abuse of players, coaches, game officials or other spectators, the fan will be ejected from the arena without a refund. The Team is required by NBA rules and regulations to send a written notice to any Season Ticket Member (a) who has been ejected for the first time during a season for excessive verbal abuse or (b) whose tickets were used by another individual who was ejected for the first time during a season for verbal abuse and to forward a copy of such notice to the NBA. The written notice will advise the Season Ticket Member that his or her Season Tickets will be revoked if the Account Holder, or someone using the Account Holder's Season Tickets, is ejected from a game for verbal abuse for the second time during such season. If such Season Ticket Member, or someone using the Account Holder's Season Tickets, is in fact subsequently ejected from a game for a second time during the season for excessive verbal abuse, then NBA rules and regulations require the Team to revoke the Season Ticket Member's Season Tickets.
Physical Misconduct by Fans: The Team is required by NBA rules and regulations to eject any fan that (a) throws an object onto the court or at participants in the game, arena or Team employees or other fans, (b) is involved in a fight, altercation or any other incident of physical violence (including, without limitation, intentional physical contact with a game official before, during or after a game) or (c) attempts to enter the court. Such fans may also be subject to arrest under applicable laws and regulations. If the individual is a Season Ticket Member, then NBA rules and regulations require the Team to immediately revoke the Season Ticket Member's Season Tickets. If the individual is using tickets held by a Season Ticket Member, then the Team is required to send a notice to the Season Ticket Member advising the Account Holder that its Season Tickets will be revoked if a second incident occurs and to forward a copy of such notice to the NBA. If a second incident does in fact occur during the season, then NBA rules and regulations require the Team to revoke the Season Ticket Member's Season Tickets.
Prohibited Items: NBA rules and regulations prohibit guests from bringing any of the following items into the arena: (i) any items intended to create optical illusions or interference with the ability of the eye to perceive depth or distance, e.g., pin wheels, umbrellas, etc. and (ii) any laser pointers. Guests found to possess any of the foregoing items will be asked to relinquish such items to Team or arena personnel, who will use reasonable efforts to return the items to the guest following the game. In addition, NBA rules and regulations prohibit the use of noise makers (e.g., whistles, foghorns or other loud instruments) in the arena. Any Guest who uses a noise maker during a game will be asked to immediately cease such use and, if the guest refuses or continues to use the noise maker, it will be confiscated by Team or arena personnel.
NBA Alcohol Policy: The Team and the NBA are committed to providing a safe and friendly environment for our fans to view the game. Therefore, the Team requires Arena and Team personnel to strictly adhere to the NBA Alcohol Policy, and we appreciate your compliance. The NBA Alcohol Policy provides, among other things, that: Only two alcoholic beverages per identification and per person may be served at any one time; identification must be checked for any individual who appears to be 30 years of age or younger; the service of alcoholic beverages must cease no later than the beginning of the fourth quarter; and intoxicated individuals are not permitted to enter the arena or to be served in the arena. Any person who violates the NBA Alcohol Policy will be ejected from the arena without refund and, if such fan is a Season Ticket Member or using the tickets of a Season Ticket Member, then such Season Tickets may be revoked.