SONICS: Sonics & Storm Employment Opportunities

Sonics & Storm Employment Opportunities

Updated Feb. 4, 2005

Current Postings: 6

Sales & Service Receptionist

The Seattle Sonics & Storm are currently seeking a qualified individual for the position of Sales & Service Receptionist. This position’s primary responsibility will be handling incoming telephone calls at the business office of the Seattle Sonics & Storm. Additionally, the Sales & Service Receptionist will be responsible for greeting guests, accepting deliveries and mail and helping maintain the effective operation of the office.

Essential Duties and Responsibilities:

Answer incoming switchboard telephone calls, directing callers to the appropriate persons, efficiently answering questions, providing accurate information and taking messages

Responsible for maintaining, ordering, organizing and restocking office common spaces, i.e., copy areas, coffee station areas and supply bins

Keep common areas clean and attractive

Schedule and maintain conference rooms

Assist with the daily coordination of incoming and outgoing mail and parcels

Respond to and distribute incoming faxes and e-mails originating from general Sonics & Storm fax numbers and e-mail addresses

Assist other departments with special projects when needed

Qualifications and Requirements:

Minimum six months of reception/office work experience

Excellent Guest Service Skills

Ability to handle problems and Guests in an efficient and courteous manner

Excellent phone presence and professional manner

Good verbal communication skills

Strong communication and organization skills

Working knowledge of Microsoft Outlook, Excel and Word

Positive attitude with the ability to manage stressful situations

Flexibility with scheduling

This is a non-exempt position reporting to the Senior Manager of Service & Fan Development. Full Sonics & Storm employee benefits package.

Qualified candidates should send cover letter detailing interest and updated resume to:
Human Resources
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2795
EMAIL: employment@sonics-storm.com

Please reference “Sales & Service Receptionist”

Position open until filled

Account Executive, Group Sales - Seattle Storm

Maximize attendance and profitability for the Seattle Storm by selling group ticket products.

Essential Duties and Responsibilities:

Sell Seattle Storm group tickets

Coordinate with other departments to organize and implement group night events

Work during game nights – entertain clients and answer customer service and sales questions at Fan Information Booth

Attend team and community events for the purpose of maximizing sales opportunities

Sell inventory to special projects (concerts, events) upon request

Build relationships to provide repeat business and excellent customer service

Recognize future sales opportunities

Proactively create opportunities for new business with existing customers

Pursue prospective customers

Network within the local business area to acquire new business

Manage multiple relationships well

Influence peers to meet objectives of the customer’s business

Build rapport with customers

Qualifications and Requirements:
The ideal candidate will:

Possess experience selling group tickets for a professional sports team

Demonstrate a proven track record in sales and building quality relationships

Display an outstanding ability to listen well

Effectively express ideas verbally and in writing

Possess excellent presentation skills

Independently take action beyond what is called for

Be able to generate original and imaginative solutions to business opportunities

Demonstrate a positive attitude

This is a full-time, non-exempt position reporting to the Sonics & Storm Group Sales Manager. Full Sonics & Storm employee benefits package. Compensation package includes base pay plus a competitive commission structure.

Qualified candidates should send cover letter detailing interest and updated resume to:
Brian Simpson
Group Sales Manager
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2791
EMAIL: bsimpson@sonics-storm.com

Position is open until filled

Vice President of Marketing, Seattle SuperSonics

The Seattle SuperSonics are currently seeking an individual for the position of Vice President of Marketing. Specific areas of focus include: advertising, market research and analytics, promotions, database and e-marketing as well as overall brand development, public relations, community relations, event presentation/operations, graphic design, video production and interactive marketing. This position is responsible for overseeing all marketing functions for the Sonics. Primary objectives include: drive ticket sales, increase broadcast ratings, develop and analyze research data from multiple sources, grow database contacts and lead generation initiatives, increase the sale of team branded merchandise and develop local and regional fan development outreach initiatives.

Essential Duties and Responsibilities:

Supervise all areas of the Marketing Group (marketing/promotions/advertising, event presentation/operations, community relations, public relations, event operations, interactive/website development and creative services) to maximize collaborative exposure

Responsible for the overall management of the Sonics advertising agency

Interface with all departments to contribute to the development, implementation and analysis of marketing and sales campaigns

Develop and administer quality database-building strategies and programs which result in positive ROI and help reduce costs-of-sale

Analyze organizational research/data to aid marketing strategy development

Develop and implement e-marketing strategies

Develop creative strategies to maximize overall profit potential

Supervise the Sonics Marketing, Operations and Public & Community Relations staff, including four direct reports with a team of 23 full-time employees

Oversee development and production of marketing and sales collateral materials

Oversee development and execution of corporate/marketing partner activation strategies, including retail promotions, product sampling, gift with purchase, sweepstakes, premium item distribution, cause marketing initiatives

Work with broadcast partners on fully integrated promotions to increase ratings, promote data gathering and increase fan base.

Maximize relationships with various media outlets and various promotional partners

Oversee the preparation and administration of departmental operating budgets for the Sonics marketing group departments

Development of initiatives to support new revenue opportunities

Serve on the executive leadership team responsible for the continued development of the Basketball Club of Seattle

Qualifications and Requirements:
The ideal candidate should have 10 - 12 years of business experience with general marketing, retail marketing, promotions and sponsor relations/activation experience. Hence, brand management, retail marketing, and promotion and sponsor relations with a team or agency will be considered. Other specific skills necessary include:

Proven leadership and management abilities

Strong communication and teamwork skills

Strong analytical skills

Experience in managing multiple research data services such as Scarborough, Nielsen, JD Power etc.

Experienced in implementing such research methodologies such as intuitive, objective and subjective

Database marketing and/or research experience (sports marketing experience preferred)

Proven ability to handle multiple tasks and prioritize simultaneously

Bachelors degree or equivalent experience

Entrepreneurial spirit

Key Characteristics: Passionate, enthusiastic, creative, innovative, smart, quick-witted, likeable, respected, professional, resilient, aggressive, driven, self-starter, honest, unshakeable, level-headed, with an unquenchable thirst for learning, teaching, managing and bonding. Sets the highest possible standards and goals at all times.

This is an exempt position reporting to the Executive Vice President of Sales and Marketing. Full Sonics & Storm employee benefits package.

Qualified candidates should send resume and cover letter explaining in detail how you meet the ideal candidate qualifications to:
Human Resources
Seattle Sonics & StormM
351 Elliott Ave W, Suite 500
Seattle, WA 98119
EMAIL: employment@sonics-storm.com
Please reference Vice President of Marketing position

Assistant Controller

Manage, record, collect and analyze all revenue sources of The Basketball Club of Seattle, L.L.C. Oversee the daily accounting functions including accounts receivable, accounts payable and general ledger.

Essential Duties and Responsibilities:

Manage Accounts Receivable Coordinator

Manage the accounting for all revenue sources

Assist with collection of accounts receivable

Review reconciliations for related general ledger accounts and departmental records

Manage Accounts Payable Lead

Provide review and approval of submitted expenses, reconciliation for related general ledger accounts and accounts payable records

Manage Staff Accountant

Review and approve completed account reconciliations, journal entries and special projects

Review monthly bank reconciliations

Prepare monthly reconciliations including but not limited to clearing accounts, inventory, and deferred revenue

Prepare daily cash transfers, wires, etc.

Maintain Great Plains accounting software

Prepare monthly remittances

Complete various tax filings

Review fixed asset recording

Prepare monthly expense accruals, monthly internal financial statements and management reports

Oversee accounting department month-end close

Assist with other accounting functions and special projects as necessary

Qualifications and Requirements:

Accounting degree and minimum four (4) years of accounting experience

Strong organizational and communication skills, customer service attitude and initiative

Comfortable working in a fast-paced, dynamic environment

Sound working knowledge of Windows-based software including Microsoft Word and Excel

Working experience with Great Plains accounting software preferred

This position reports to the Controller. This position also interacts directly with personnel at all levels of the Club as well as third-party vendors/customers.

Please reference Assistant Controller Position

Position open until filled

Box Office Associate

This part-time position is dedicated to the efficient servicing of all Sonics & Storm guests at the KeyArena box office on game nights and events. Position will include walk-up ticket sales and will call.

Essential Duties and Responsibilities

Sell tickets via Ticketmaster system

Handle outbound and inbound will call requests

Interact with guests to answer questions and resolve ticketing issues

Ability to handle cash and credit card transactions and balance a simple bank

Qualifications and Requirements

Excellent customer service skills

Excellent verbal communication skills

Ability to work under pressure

Prior use of Ticketmaster or similar ticket system preferred

Previous box office experience preferred

Ability to work evenings, weekends, holidays as scheduled

This position reports to the Manager of Ticket Operations. Position also interacts with third party customers and personnel at all levels of the Sonics & Storm.

Please reference Box Office Associate

Position open until filled

Guest Relations, Ticket Sales & Ticket Operations Intern
The Seattle Sonics & Storm are currently seeking individuals to fill our Guest Relations, Ticket Sales & Ticket Operations internship openings for the winter and spring quarters. This internship program is designed to give students the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry. Interns will be supervised by the Guest Relations Coordinator and will learn all aspects of the coordination and administration of the Guest Relations, Ticket Sales & Ticket Operations Departments.

Essential Duties and Responsibilities:

Assisting with daily correspondence to Sonics & Storm guests

Delivering superior customer service and exceeding fan expectations

Researching customer retention strategies

Administrative office duties including filing, organizing, data entry and mailing

Assisting in planning and implementing special marketing events and promotions

Working closely with sales staff to fulfill orders

Learning and using in-house ticketing software

Qualifications and Requirements:

Must be currently enrolled in an accredited college or university

Must be eligible to receive credit for this internship.

Must be at least junior year status

Candidates should be computer proficient, detail oriented, and enthusiastic about working within a sport-related environment

Background within a marketing, business, customer service or communications department is encouraged

This internship is based on college credit and is unpaid. There are five internships available for the summer.

Qualified candidates should send cover letter detailing interest and updated resume to:
Ali Hummels
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2795
EMAIL: ahummels@sonics-storm.com

Position open until filled

Equal Opportunity Employer