Job Posting - Guest Relations Representative (Part-Time)

The Thunder Guest Relations Department is searching for outgoing, personable and dependable individuals to assist in the coordination of numerous game-night activities related to Oklahoma City Thunder home games at the Chesapeake Energy Arena. The Guest Relations Representative performs a key role supporting the department's vision "to be the most fan-centric organization in professional sports."

Responsibilities:
• Support the Guest Relations Department at the Fan Information Booth (FIB)
• Complete tasks associated with assigned game-night role(s)
• Pre-game set-up of FIB and promotional materials
• Assist with the half-time statistics production and distribution
• Assist with organization and administration of FIB storage inventory
• Develop strong knowledge of the CLICK! program
• Maintain good attendance and punctuality
• Assist other departments and perform other duties as assigned

Requirements:
• Genuinely passionate about service and caring for Guests/fans
• Exceptional leadership skills
• Ability to work independently without supervision
• Ability to handle pressure situations in a fan-centric manner
• Proactive problem-solver
• Strong multi-tasking skills
• Strong verbal and written communication skills
• Strong attention to detail
• Physically able to stand and walk for several hours at a time
• Experience with the general public
• Retail experience is preferred
• Must be at least 18 years of age

General Summary:
• Part-time (game nights = approximately six hours/game)
• Strict attendance policy. Must be able to work 95% of all home games (may include holidays and weekends)
• Must be able to arrive 3 hours prior to tip-off and stay until all duties are fulfilled every game night worked
• Additional hours may also include Thunder Guest Relations Department events other than Thunder home games (may include holidays and weekends)
• Strict uniform policy (uniform provided by the Thunder)
• Must be comfortable working in a team-oriented environment

This is a part-time position reporting to the Guest Relations Project Coordinator.

Qualified candidates should send a resume and cover letter detailing interest to:
Human Resources
Oklahoma City Thunder
208 Thunder Drive
Oklahoma City, OK 73102
Fax: (405) 208-4777
E-mail: employment@thunder-nba.com

Please reference the Job Title in your correspondence.
*The Professional Basketball Club, LLC is an Equal Opportunity Employer*