1. Create a superior workplace
Work together in the spirit of teamwork
Have frequent employee communication
Demonstrate individual accountability
Recognize achievement
Promote a fun work environment
Acquire and develop talent
Provide resources and training for success
2. Exceed customer and business partners’ expectations
Smile and positively interact with customers in person and on the phone
Act as a representative of the organization at all times recognizing everyone is a potential customer
Maintain and enhance our facilities
Put high quality teams on the floor/ice
Hold high quality events at our venues
Be the industry leader in game and event presentation
Deliver a top quality broadcast
Ensure memorable player interaction with fans
Provide innovation, value and service to our customers and business partners
3. Maintain a strong commitment to community
Raise and invest money and other resources through our teams and through Suns Charities to improve our communities
Leverage our teams’ brands to promote education and youth development
Facilitate active alumni involvement
Continue to support downtown Phoenix revitalization
Promote employee volunteerism
