There is NO RE-SELLING of tickets on the Wachovia Center Complex Property Please keep your tickets on you at all times, especially once you enter the building.

CUSTOMER ACCOUNT GUIDELINES
The owner of record for a season ticket account is the name or company that appears on the first line of the account. For your protection, the only person listed on the season ticket account can order tickets, unless otherwise stated in written form by the owner of record on the account.

We accept notification of an address change in written form only. The season ticket holder of record must send this correspondence.

Any money transferred between accounts will need to be verified verbally and in written form by both customer accounts holders.

LOST OR STOLEN SEASON TICKET PROCEDURES
If season tickets are stolen, an affidavit provided by the 76ers is needed in order to reprint tickets. Once the 76ers receive the signed affidavit, tickets will be reprinted and the reprinted tickets will be honored if the original tickets show up at the game.

Please keep in mind that reprinting tickets is a courtesy the 76ers provide throughout the season. Only the season ticket holder on record can request a reprint of tickets. The original ticket will not be allowed to pass through the turnstiles due to the barcoding of tickets. There will be a limit of two sets of reprints per account for the season. After the two reprints, a service charge of $10.00 per ticket will be levied. Fans who show up with tickets that have been reprinted and are denied entry because the original tickets have entered the building will be allowed to purchase the best available tickets at the box office based upon availability.

If a season ticket holder realizes that they have left tickets at his or her home or office once they arrive at the Wachovia Center we will reprint tickets. The season ticket holder must send the original ticket back to the 76ers Customer Service Department within seven business days of the game. If the Customer Service Department does not receive the original tickets back, the full value of the tickets will be charged to their account. If a company gives out the wrong tickets to a game, we will not re-print the correct tickets for the customer, due to the fact that the originals may have been distributed to another member of the company.

TIME CHANGES/REFUNDS
Due to unforeseen circumstances, it may be necessary for the National Basketball Association or the 76ers to exercise right to change the date, time, or opponent for a particular game. Please be aware of the Philadelphia 76ers “no refund, no exchange” ticket policy.

CUSTOMER SERVICE
Customer service hours are 9:00 A.M. to 6:00 P.M. Monday through Friday during the season.
Customer service hours on a weekday game are 9:00 A.M. until halftime.
Customer service hours on a weekend game begin 6 hours prior to game time.

Customer service phone number is 215-952-7000.
Customer service fax number is 215-952-7070.
Customer Service e-mail address is 76ers@comcast-spectacor.com
Visit the 76ers website at Sixers.com

SEASON TICKET RENEWAL PROCEDURES
The 76ers mail renewal invoices to season ticket holders each June and request 50% of the payment to guarantee the same seat location. Should we not receive your renewal by specified date on the invoice, we will then assume that you do not wish to renew your seats. At that point, unpaid seat locations will be released into the upgrade pool. All invoices are sent out via first-class mail to every season ticket holder. Should your seats get canceled due to non-renewal but you would like to purchase new seats, we are unable to guarantee your same location. It is to your benefit to renew your current seats at the earliest possible opportunity.

76ERS TICKET SALES
Individual game tickets are made available to all season ticket holders prior to general public sale in late September. Tickets are based on availability. You may also purchase individual game tickets through the Wachovia Center Box Office and ComcastTix.com. You may purchase tickets through the ComcastTix web site (www.comcasttix.com) or charge by phone by calling (215) 339-7676. Season and group tickets are available by calling (215)952-7676.

76ERS UPGRADE POLICY
The 76ers Customer service office will try to accommodate all requests for upgrades, additional seats or seat location changes. The office will keep all upgrades/additions/ changes on file. Before the start of the season, upgrade requests are addressed in seniority order and seats are moved accordingly.

RESERVED SEASON PARKING
Reserved Season parking is available to Full season ticket holders for $516. Any account with 4 or more tickets in $85 seats or better, automatically receive 1 complimentary season parking pass. The reserved parking lots are available on the Broad and 11th Street sides of the Wachovia Center.

PURCHASING TICKETS FOR 76ERS PLAYOFF GAMES
Should the 76ers have the opportunity to be in playoff contention, all full season ticket holders will have the opportunity to purchase playoff tickets on the playoff invoice in February. Should you elect not to purchase your season tickets for the playoff season, you will not lose your priority to purchase your seats for the following season.

The playoffs are an event of the NBA and it may be necessary to relocate season ticket holders to meet league needs. If you are among the few people affected by this, every effort will be made to provide you with comparable seating.

WILL CALL AND ADVANCE TICKET SALES
Will Call is located at the Main Box Office on the Broad Street side of the Wachovia Center. Will Call is available for pick up 90 minutes before game time. Exclusively for courtside holders, a separate will call window is also located in the Main Box Office. VIP will call for Club box and Suite patrons is located on the Broad Street North Side. Tickets left at will call will only be released to the person whose name is listed on the ticket envelope with proper identification. Tickets for future games may be purchased in person at the Advance ticket window during normal business hours and all Wachovia Center events.

PATRONS WITH DISABILITIES INFORMATION
The Wachovia Center is fully compliant with city, state, and federal accessibility regulations to provide easy access for our guests. On gamedays, please direct accessibility inquiries to the Guest Services Center. Patrons requiring assistance should contact the 76ers in advance of their visit. For ticket information, please call (215)952-7000.