FREQUENTLY ASKED QUESTIONS

What time do doors open on game/event days?
Rockets games - Weekday games (Monday-Thursday): doors open 1 hour prior to tip off
  Weekend games (Friday-Sunday): doors open 1.5 hours prior to tip off
Events - Doors open 1 hour prior to the event unless otherwise specifically noted

Where is parking located?
Toyota Tundra Garage is located adjacent to Toyota Center for Suite and Club Seat Holders.

I misplaced my tickets/parking passes, what do I do?
Contact your Suite Sales Consultant or your Suite Activation Executive.

How do I purchase more tickets for my suite?
Contact your Suite Sales Consultant or your Suite Activation Executive to order more tickets.

Can we request the Rockets Power Dancers to visit our suite during the game?
Rockets Power Dancers visit all suites throughout the duration of the game. They are available for photos and autographs at that time.

Are meeting rooms in Toyota Center available to host events?
Toyota Center is available for private events. Please call 713-758-7255 or email eventbooking@rocketball.com for information regarding rental arrangements or contact your Suite Activation Representative.

How can I order food?
A representative from Levy will contact you. But if you have any questions they can be reached at 713-758-7535 or suiteeats@levyrestaurants.com.

Where is Will Call located?
Will Call/Box Office is located in the northwest corner of the arena off La Branch Street.

How do I contact lost and found?
If you lose an item during an event, please contact Toyota Center Guest Relations at 713-758-7230.

Please contact a suites consultant for more information at 713.758.7296 or email us at suites@rocketball.com.

Suites Intro