You may be wondering…
What is my online account manager and how do I use it?
Your online account manager includes many important tools to help you manager your Raptors season tickets such as:
Forwarding and Reprinting tickets
Donating tickets to the Raptors Foundation
Accessing Ticket Exchange to buy or sell tickets
Update your contact information
How do I sign in to my online account?
1) Click here to go to the login page.
2) Use your account number OR email address* to log in.
3) If you do not have a password, select "FORGOT PASSWORD". A pop up box will come up and ask you again for your account number or email address*. Type it in and submit it.
4) You will receive an email shortly informing you of your new password.
5) Once you have re-entered your account number or email, enter your new password and log in.
* The email address used to log in must match the email signed up to your season seat account
How do I forward or donate tickets?
Scroll down to the part of the menu that says "MANAGE TICKETS" and select says "GET STARTED".
You will find yourself at a page which shows a list of all your game dates and tickets.
Scroll down to the game date that you would like to forward.
First select the checkboxes beside the seat numbers that you wish to forward/donate.
Now select the link that says "FORWARD".
To email tickets input the recipients email address and email your tickets.
To donate tickets select the donate tickets link.
* Tickets must be donated up to 3 business days prior to the game
How do I SELL tickets on the Ticket Exchange?
Scroll down to the part of the menu that says "MANAGE TICKETS" and select says "GET STARTED".
You will find yourself at a page which shows a list of all your game dates and tickets.
Scroll down to the game date that you would like to forward.
First select the checkboxes beside the seat numbers that you wish to forward/donate.
Now select the link that says "SELL".
You will receive a confirmation saying that you tickets have been posted for sale*.
* Tickets posted on ticket exchange will be un-posted automatically 2 hours before the start of the game ON GAME DAY if they are not sold. If you wish to be notified sooner you should manually select a time.
How do I BUY tickets on the Ticket Exchange?
After logging onto your online account manager you will be directed to a welcome page.
Under the heading “BUY TICKETS” select the option to “Buy Raptors Tickets from season seat holders”.
From there select the game you would like and follow the steps to make your purchase.
You must select the option to “PRINT NOW” to have your e-tickets sent to you.