Raptors Game Experience FAQs
Security Changes to Air Canada Centre: Effective this year, the NBA is requiring all venues to perform handwand searches at all Toronto Raptors home games beginning after the All-Star Break (Feb. 15-17). This change will affect everyone that enters Air Canada Centre on a gameday. We encourage you to get to all remaining Raptors games early to prevent any delays entering the arena.
Here are the answers to some frequently asked questions about the Raptors game experience at Air Canada Centre.
How can I perform the national anthems at a Raptors game?
The Toronto Raptors are looking for talented and professional performers to sing the Canadian and US national anthems at every Raptors home game. All anthems are performed live and acapella. The preferred style for the anthem is a straight version with little personal musical interpretation. If you are interested, please forward your information along with a CD or DVD of your performance to:
Toronto Raptors Game Operations Department
RE: National Anthem
50 Bay Street, Suite 500
Toronto, ON M5J 2L2
CD or DVD will not be returned.
The Raptors just scored a hundred points. How do I get my free slice of Pizza Pizza?
If the Raptors score 100 points or more at any home game, you can redeem your ticket for a FREE slice of cheese or pepperoni pizza at a traditional Pizza Pizza restaurant. The redemption period begins the DAY AFTER THE QUALIFYING GAME and concludes at the end of the business day. Up to 4 tickets can be redeemed per person. TicketFast Print-at-Home Tickets must be validated through Air Canada Centre.
How can I put a birthday or anniversary message on the scoreboard?
Make your birthday party at a Raptors game complete by displaying a message on the scoreboard! For a $100 donation to the TEAM UP Foundation, your message will be displayed in-game and the Raptors Dance Pak will personally deliver a birthday prize pack to your seats. CLICK HERE to donate a birthday message and if you have any questions or require assistance, please contact us by email at RaptorsBirthdays@mlse.com.
How do you book the halftime shows?
The Toronto Raptors are proud to present some of the best variety acts from around the world. Performers from shows like Cirque Du Soliel, Rent, Bring In Da Noise, and Garden Bros. Circus have headlined as halftime performers. Performance engagements are booked in-house by the game operations department.
What is the camera policy at a Raptors home game?
Camera flashes may not be used at any time during games. Video cameras are permitted, however NBA policy strictly prohibits the use of still photos or video footage for commercial purposes without the express written approval of the NBA head office.
Where can I go if I have a question or a concern during a game?
For your convenience, a Raptors customer service desk is located on the lower concourse behind Section 119 and on the upper concourse behind Section 321. For questions on seating, ticketing or lost and found, please stop by and see a customer service representative.
How are participants chosen for on-court contests?
Depending on the nature of the contest, individuals are chosen completely at random by our Raptors Game Crew.