Member Experiences
As a Palace Royal member, you'll be granted exclusive privileges and treated to unparalleled service. Members receive discounts on Palace concessions and merchandise purchased at the Pistons Locker Room store and gain exclusive inside-access to special team events.

![]() 2012 Draft Party held on the floor of The Palace of Auburn Hills |
![]() 2012 Come Together Celebration featuring Sheryl Crow and Kid Rock |
![]() 2012 Yacht Party featuring Pistons players aboard The Ovation yacht |
![]() Pistons members receive great discounts on concessions and merchandise |
Member Benefits

Many incredible memories have been created over the past 25 years at The Palace – and we want to make sure that you don’t miss a moment of what’s to come. The advantages of securing your membership are incomparable. With exclusive inside access, amazing values on merchandise, once-in-a-lifetime experiences and so much more, being a member of this special 25th anniversary of The Palace definitely has its privileges.

Member Testimonials
Just got home from @detroitpistons STH autograph session and boy was it SWEET!!!
— mansour_theone

"I use my tickets personally for my family, but also for my business. I've found that my clients love the convenience of The Palace and the opportunity to watch both basketball and the entertainment shows at halftime. There truly is something for everyone."
— pete g., Member since 1982
— pete g., Member since 1982
"The Members' Golf Outing was one of the best I have had the pleasure of attending. Everyone was so cordial and made sure we all were treated very well. It certainly reinforces my decision to continue our partnership for the foreseeable future."
— Randy t., Member since 1984
— Randy t., Member since 1984
"My son and I attended the members-only Pistons Storyteller event, really appreciated the good food and hospitality and especially enjoyed listening to Mark Champion and John Long. These are the events that keep me coming back — the way I am treated and access to exclusive opportunities are things no other organization offers!"
— Terry c., Member since 2001
— Terry c., Member since 2001
"I have been a Pistons season ticket holder for nearly 25 years and have seen good times (3 NBA championships) and bad times. I am a believer in what is now happening in the Pistons organization — from the ownership to the management and coaching staff."
— Steve v., Member SINCE 1988
— Steve v., Member SINCE 1988
Just got home from @detroitpistons STH autograph session and boy was it SWEET!!!
— mansour_theone
“Greg Monroe’s autographed shoe in its fancy engraved display case is officially the coolest gift I’ve ever received. Thank you and all at The Palace for the exciting basketball, great seats and fantastic customer service. I am one very happy season ticket holder.”
— HARRIET T., MEMBER SINCE 2004
— HARRIET T., MEMBER SINCE 2004
"The value, experience and customer service offered by the Pistons is unparalleled. I attend each game with my wife and 5 year old daughter and each game has something for everyone. The Pistons treat their season ticket holders to un-rivaled player accessibility, amazing events beyond the game and you truly feel that you are getting the most out of every dollar you spend. Bottom line, the Pistons make their season ticket holders feel special."
— Derek b., Member since 2004
— Derek b., Member since 2004
"I have 4 daughters, so we don't just spend our money on anything. Each year I ask them if they want to continue going to Pistons games and they always respond with a yes. Plus, all the events we get invited to (autograph sessions, Sheryl Crow) — very cool."
— Bill L., Member since 2001
— Bill L., Member since 2001
"It's more than a game, it's an experience. My wife and I enjoy the atmosphere at The Palace. We make a date night out of our season tickets. With our crazy work schedules, we look forward to spending time together at Pistons games."
— Tim h., Member since 2004
— Tim h., Member since 2004
“I enjoy the basketball games because it is a family affair. It has been awesome watching my kids grow up at the games, as well as the development of many of the players. There is nothing better than a packed Palace with the Pistons on their game.”
— Bruce w., Member since 2001
— Bruce w., Member since 2001
“Season tickets are a great value. This past year alone, my wife and I have gone to a concert, golf outing, and other nights at The Palace designated only for the season ticket holders. The Pistons have a bright future with their current young roster and are starting to get the right pieces together to be an elite championship NBA team.”
— Jake w., Member since 2006
— Jake w., Member since 2006
“My Account Executive is always willing to go above and beyond to deliver a high level of customer service. We don’t carry the most expensive ticket plan, but nevertheless, we are treated very well and are grateful for the excellent service we receive.”
— Ivan b., Member since 2008
— Ivan b., Member since 2008
“My Pistons experience goes back 25 years and although I can’t remember the team we played at the first game I attended at the Palace, but the excitement was everywhere – the crowd and new stadium – I loved it. I’ve had a great 25 years at The Palace and will continue to support the team – I’m a Pistons fan for life.”
— Robert S., Member since 1988
— Robert S., Member since 1988
Seating/Pricing
Take advantage of securing your seats for another exciting season of Detroit Basketball. One of the best values in the NBA, The Palace will continue renovations this summer, which will include increased accessibility for fans throughout our building. There is no doubt that The Palace is continuously improving the overall experience for our most valued fans.



Premium Clubs

This is the closest to the action that you can get for Pistons games. Courtside Club is the highest-end club option that offers a private and intimate setting. With an exclusive bar, catering, flat-screen TVs and more, this is the best place to kick back and relax before and after the game.
Included in Pistons Row 1 sideline
and row 1 baseline
Located on the concourse above the West Atrium, the completely renovated Club West is a terrific entertainment option on game and event nights. Club West members can gather before, during or after games and events to enjoy all-inclusive food and beverage service, including beer, wine and non-alcoholic drinks. Plus, you can enjoy the convenience of personalized parking and priority access to purchase additional concert tickets.
a premium option in Pistons ROW 2, ROW 3 SIDELINE AND LOWER-LEVEL CLUB AND CENTER CLUB SECTIONS. Access to exclusive Palace Royal members’ area for select Palace shows.
Located above the North Pavilion, the Pistons VIP Club is where members can gather before, during and after Pistons games and select events and enjoy all-inclusive food, draft beer, house wine and non-alcoholic beverages. Plus, you can enjoy the convenience of personalized parking and priority access to purchase concert tickets.
a premium option in Pistons ROW 2, ROW 3 SIDELINE AND LOWER-LEVEL CLUB AND CENTER CLUB SECTIONS.
Club 300 is the premier social club that offers a unique event experience because of its location and specialized programming and entertainment. It’s perfect for employee outings, holiday parties, networking events and other social gatherings.
For booking info, pricing and availability, please contact your Account Executive



This is the closest to the action that you can get for Pistons games. Courtside Club is the highest-end club option that offers a private and intimate setting. With an exclusive bar, catering, flat-screen TVs and more, this is the best place to kick back and relax before and after the game.
Included in Pistons Row 1 sideline
and row 1 baseline

Located on the concourse above the West Atrium, the completely renovated Club West is a terrific entertainment option on game and event nights. Club West members can gather before, during or after games and events to enjoy all-inclusive food and beverage service, including beer, wine and non-alcoholic drinks. Plus, you can enjoy the convenience of personalized parking and priority access to purchase additional concert tickets.
a premium option in Pistons ROW 2, ROW 3 SIDELINE AND LOWER-LEVEL CLUB AND CENTER CLUB SECTIONS. Access to exclusive Palace Royal members’ area for select Palace shows.

Located above the North Pavilion, the Pistons VIP Club is where members can gather before, during and after Pistons games and select events and enjoy all-inclusive food, draft beer, house wine and non-alcoholic beverages. Plus, you can enjoy the convenience of personalized parking and priority access to purchase concert tickets.
a premium option in Pistons ROW 2, ROW 3 SIDELINE AND LOWER-LEVEL CLUB AND CENTER CLUB SECTIONS.

Club 300 is the premier social club that offers a unique event experience because of its location and specialized programming and entertainment. It’s perfect for employee outings, holiday parties, networking events and other social gatherings.
For booking info, pricing and availability, please contact your Account Executive
Frequently Asked Questions
Q: How can I upgrade or add seats for 2013-14?
A: Contact your Account Executive directly or call the Palace at 248.377.0100 to discuss available options. Now is a great time to secure the best seats
Q: What if I don’t renew by the deadline?
A: To receive the most benefits, renew by June 7! After June 7, your same seats can no longer be guaranteed and you will lose access to other great incentives.
Q: What is the new Pistons Rewards Program?
A: The Pistons Rewards Program is new for the 2013-14 season. This program allows our Members to accumulate points that can be redeemed for experiences, merchandise, and other great prizes! To start earning points, renew your Membership! You’ll automatically earn points for your tenure, seat location and attendance over the past season. Throughout the season, you’ll also earn points for attending events, purchasing merchandise and concessions, and more! The Pistons Rewards program will begin in the fall of 2013.
Q: Will I still receive a key fob for discounts? A: Yes! Key fobs will be distributed prior to the start of the 2013-14 season and will be valid for 20% off at concession stands and 30% of at The Palace Locker Room Store.
Q: What is the Member website?
A: Members can find up to date information on upcoming events and policies at www.pistons.com/member.
Q: I’ve never heard of the Come Together Celebration. What is it?
A: This event is hosted annually at DTE Energy Music Theatre for all Members of Palace Sports and Entertainment. In 2012, this event honored three community leaders for their service and included a performance by Sheryl Crow with special guest Kid Rock. The 2013 date, community honorees and music headlines will be announced this summer.
Q: What are the Member discounts and single game suite discount?
A: All Palace Royal Members receive a discount off single game tickets (10% off elite games and 25% off all other games) and single game suite nights (20% off). Just ask your Account Executive for pricing!
Q: What are concert presales?
A: Concert presales are offered to Palace Royal Members for upcoming concerts and events at The Palace and DTE. These are sent via email the week of an on-sale and typically give Members access to purchase tickets using a pre-sale code one day prior to the general public. There is also a NEW benefit for Palace Royal Members that gives them the opportunity to purchase tickets (up to the number of their Palace Royal seats) to concerts at the Palace prior to the general public on-sale date.
Q: What is the new club access for select concerts at the Palace?
A: New to Palace Royal Members this year is access to an exclusive area in Club West for select shows featuring an ala carte menu.
Q: When will I receive my framed 25th anniversary Palace collage?
A: These will be distributed throughout the summer and at select events and games during the 2013-14 season.
Q: What is Courtside Quarterly?
A: Courtside Quarterly is a complimentary magazine subscription delivered to your home or office four times a year as a part of Pistons Black and Red Memberships.
Q: Will my Pistons on-court Member jacket still work for the 2013-14 season?
A: Yes! If you have a Member jacket and renew your ticket package for the 2013-14 season, your RFID micro chip will remain active for 20% off at concession stands and 30% of at The Palace Locker Room Store.

A: Contact your Account Executive directly or call the Palace at 248.377.0100 to discuss available options. Now is a great time to secure the best seats
Q: What if I don’t renew by the deadline?
A: To receive the most benefits, renew by June 7! After June 7, your same seats can no longer be guaranteed and you will lose access to other great incentives.
Q: What is the new Pistons Rewards Program?
A: The Pistons Rewards Program is new for the 2013-14 season. This program allows our Members to accumulate points that can be redeemed for experiences, merchandise, and other great prizes! To start earning points, renew your Membership! You’ll automatically earn points for your tenure, seat location and attendance over the past season. Throughout the season, you’ll also earn points for attending events, purchasing merchandise and concessions, and more! The Pistons Rewards program will begin in the fall of 2013.
Q: Will I still receive a key fob for discounts? A: Yes! Key fobs will be distributed prior to the start of the 2013-14 season and will be valid for 20% off at concession stands and 30% of at The Palace Locker Room Store.
Q: What is the Member website?
A: Members can find up to date information on upcoming events and policies at www.pistons.com/member.
Q: I’ve never heard of the Come Together Celebration. What is it?
A: This event is hosted annually at DTE Energy Music Theatre for all Members of Palace Sports and Entertainment. In 2012, this event honored three community leaders for their service and included a performance by Sheryl Crow with special guest Kid Rock. The 2013 date, community honorees and music headlines will be announced this summer.
Q: What are the Member discounts and single game suite discount?
A: All Palace Royal Members receive a discount off single game tickets (10% off elite games and 25% off all other games) and single game suite nights (20% off). Just ask your Account Executive for pricing!
Q: What are concert presales?
A: Concert presales are offered to Palace Royal Members for upcoming concerts and events at The Palace and DTE. These are sent via email the week of an on-sale and typically give Members access to purchase tickets using a pre-sale code one day prior to the general public. There is also a NEW benefit for Palace Royal Members that gives them the opportunity to purchase tickets (up to the number of their Palace Royal seats) to concerts at the Palace prior to the general public on-sale date.
Q: What is the new club access for select concerts at the Palace?
A: New to Palace Royal Members this year is access to an exclusive area in Club West for select shows featuring an ala carte menu.
Q: When will I receive my framed 25th anniversary Palace collage?
A: These will be distributed throughout the summer and at select events and games during the 2013-14 season.
Q: What is Courtside Quarterly?
A: Courtside Quarterly is a complimentary magazine subscription delivered to your home or office four times a year as a part of Pistons Black and Red Memberships.
Q: Will my Pistons on-court Member jacket still work for the 2013-14 season?
A: Yes! If you have a Member jacket and renew your ticket package for the 2013-14 season, your RFID micro chip will remain active for 20% off at concession stands and 30% of at The Palace Locker Room Store.
Renew Now
Not a member? Contact us today at 248.377.0100 or fill out the form below to request more information.


Not a member? Contact us today at 248.377.0100 or fill out the form below to request more information.














