NYC Store FAQ

Where is the new NBA Store located?

While we work on our flagship store, the NBA Store is located at 590 Fifth Avenue (between 47th & 48th street) in New York City. The store features more than 6,000 square feet of space and will offer fans a wide assortment of NBA merchandise and outstanding customer service.

How long will the temporary location be open?

The temporary store will remain in operation until plans for the permanent location are finalized and the permanent store is ready to open.

Is there an update on the permanent store location?

We continue to explore appropriate locations in Manhattan and will update you when we have made a final determination. Please continue to check nba.com/nycstore for details to come.

Why did the original store close?

It did not make economic sense for our store to remain at the 666 Fifth Avenue location.

Why is the new store so small compared to the previous location?

This is just a temporary location. The demand for NBA product was so strong that we wanted to provide a destination for our fans while we continue to pursue a permanent location.

Where can I shop online for NBA merchandise?

Continue to shop with us online at NBAStore.com for a full selection of NBA merchandise.

Can I still use my NBA Store gift card?

You will be able to redeem your gift card at the new NBA Store location. NBA Store Gift cards can also be redeemed online at NBAStore.com. NBA Store gift cards do not expire.

Will this store still host in-store events and player appearances?

Due to limited space we will not be able to host many in-store events or appearances. Follow us on Facebook and Twitter or visit nba.com/nycstore for updates.

Can I still book a private event or birthday party?

We are unable to host any special (or private) events at the temporary location.

The NBA Store was a Ticketmaster retail outlet. Is ticketmaster available here?

We are no longer a Ticketmaster retail location.

Ticketmaster retail locations in NYC can be found at:
Disc-O-Rama: 44 W 8th street
J & R Music: 23 Park Row

Tickets for New York Knicks games can also be purchased at the locations above or at Madison Square Garden:

2 Pennsylvania Plaza New York, NY 10121-0091
(212) 465-6000
9am-6pm; Subway: 34 St - Penn



Customer Service can be reached by calling 1-877-622-3836 or 212-515-NBA1 or by email: nbastore@nba.com.