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IP-DELIVERED VIDEO & CLOSED CAPTIONING: FAQs AND CONTACT INFORMATION



I have questions about closed captions on NBA TV. How do I get help?


If you are not receiving closed captions on NBA TV, please be sure your television is set to correctly receive our CC signal. If, after confirming that your television is set correctly, you still are unable to view this programming with closed captions, please contact your TV service provider.


I have questions about closed captions on this website. How do I get help?


For specific inquiries regarding closed captioning on programming delivered via this website, please contact:



  • Kathleen Rodriguez, Corporate Legal Manager
  • Turner Broadcasting System, Inc.
  • 1050 Techwood Drive, NW
  • Atlanta, GA 30318-5604
  • Tel: 404-827-3111
  • Fax: 404-878-4640
  • IPClosedCaptioning@turner.com


How do I enable closed captioning on this website?


To access closed captioning for online video programming available through this site, please mouse over the video while it is playing. If you see a button labeled "CC", click it. If a pop-up menu appears, select the "English" option. To turn closed captioning off, click the "CC" button. If a pop-up menu appears, select "CC Off."


How do I enable closed captioning for TNT Overtime on iOS devices?


TNT Overtime can be viewed with closed captions on mobile devices using Apples iOS operating system (i.e., iPhone, iPod Touch, iPad and iPad Mini). To enable closed captioning for TNT Overtime on these mobile devices, go to Settings -> Video -> Closed Captioning and turn Closed Captioning on.


Why arent there captions in a program I accessed through this website?


Turner Broadcasting System, Inc. is actively working to expand closed captioning of its online video programming, including full compliance with all relevant FCC implementation timelines. More information about the FCCs online closed captioning requirements and timelines, including for archival content, can be found here. Please note that certain software and equipment may not support closed captions at this time. Turner continues to work with its technology and distribution partners to enable this support wherever possible.