Our number one goal is to make this an exciting, unforgettable and outrageously fun experience for you. Your needs are important to us. That’s why we deliver “ONE-ON-ONE” service to each Magic Fan. Any time. Every time.
No matter what questions or issues you may have, “ONE-ON-ONE” means you have personal access to an entire team of service professionals who are dedicated exclusively to you. Any questions, any issue, we’ll handle it. Day or night. Just call 407-89-MAGIC (407-896-2442) and press “3” for Fan Relations, or look for us at the games. Let us prove how important you are to our team!
MEET YOUR FAN RELATIONS TEAM
NEW CHILD TICKET POLICY FOR MAGIC HOME GAMES
For all Orlando Magic home games during the 2004-2005 season, children less than 36" tall do not need to purchase an individual ticket provided the child sits on an adult's lap. However, other events at TD Waterhouse Centre may require children of all ages to have a ticket for entry. Please check in advance by calling 407-849-2020.
MAGIC HOOP TROOP
 The Magic Hoop Troop, official booster club for the Orlando Magic, invites all Magic fans to join the Hoop Troop in their efforts to support the team and work to improve the quality of life for young people in the Central Florida area. The Booster Club also works to help increase the enjoyment of Magic basketball for fans with opportunities to increase their knowledge of the game and activities to bring fans closer to the team. One of the benefits of membership is attending meetings with guest speakers from the Magic organization. David Steele, Magic TV play-by-play announcer; Dee Brown, former Orlando Magic Director for Player Development and former NBA player; and Darrell Armstrong, Magic Guard, were guest speakers at membership meetings during the inaugural year. Other activities, such as bus trips to away games, are held with members participating for free or at discounted prices. For information about Hoop Troop activities and benefits of membership, visit the web site at www.magichooptroop.com or contact them at MagicHoopTroop@aol.com.
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 A-Z FAN GUIDE
If you are looking for a quick reference guide that will answer all of your questions relating to the Orlando Magic organization and TD Waterhouse Centre - it's finally here. The Orlando Magic A-Z Fan Guide will provide you with information about ATM Machine locations, Ball Kid and Birthday Packages, Concessions, Disabled Guest Accessibility, Fan Mail, Magic Dancers, Merchandise, Player Appearances, Publications, Tickets, and much, much more. Orlando Magic Season Ticket Holders will receive a copy of the Fan Guide with their ticket packages during the first week of October. The Fan Guide will also be available at the Fan Relations Booth behind Sections 117 & 118 on the concourse level at TD Waterhouse Centre and at select events during the 2004-2005 season.
 A-Z FAN GUIDE (PDF)
A-Z FAN GUIDE (TEXT)
 Avoid Traffic Congestion. Get Easy Access to East I-4. As an introduction to downtown's new ParkSMART options, we're offering Orlando Magic Season Ticket Holders a "Smart Choice" Season Ticket Card for the most accessible and best priced Magic game parking. You'll pay only $3.00 per game to park at the Courthouse Garage with your own "Smart Choice" card, and avoid traffic congestion after the game. The Courthouse Garage entrance is easily accessible from Orange Avenue, and you can either walk or ride the LYMMO - shuttle to TD Waterhouse Centre. To reserve your own "Smart Choice" parking card, simply call 407-246-2155 from 8:00 a.m. to 5:00 p.m., or e-mail MJOHNSON@CITYOFORLANDO.NET with your request and payment information. We will be distributing one season parking card per account because the cards are transferable.
PARK SMART
HOW DO I CONTACT FAN RELATIONS?
Just call 407-89-MAGIC (407-896-2442) and press “3”. You can also email us at FANRELATIONS@ORLANDOMAGIC.COM.
THE BALL IS IN YOUR COURT
The Fan Relations Department would like to make sure that your experience at an Orlando Magic game exceeds your expectations. Please share your comments with us after every game and we will do our best to address each issue. “Slam Dunk” experiences are any positive experiences that you want to share with us and a “Foul” experience will make us aware of any less-than-positive experiences that occur. E-mail your comments to fanrelations@orlandomagic.com or fax them to 407.916.2988. Thanks for your feedback. It’s greatly appreciated.
HELPFUL LINKS
Arena Directory | Game Parking
Post-game Exit Routes | Email Us
LYNX | Autograph Requests
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