ORLANDO MAGIC INTERNSHIPS

Thank you for your interest in the Orlando Magic Internship Program. We believe that our internship program is one of the most comprehensive in the sports industry since we currently offer over 15 different opportunities in a variety of departments. Those who are selected to be Orlando Magic interns will acquire practical knowledge through hands-on experience and gain invaluable skills necessary to compete for careers in the sports industry when the program is completed.

Eligibility Requirements:
• 12 month internship that runs July through June
• College junior, senior, and graduate level students
• Recent college graduates (up to 18 months following graduation date)

Compensation and Benefits:
• Minimum wage per hour is provided for each full-time Orlando Magic intern
• RDV Sportsplex, state of the art athletic club access
• Game tickets during Magic season (as available)
• 40% discount on Orlando Magic merchandise
• 25% discount at RDV Sportsplex Retail Store

Relocation Information:
Relocation and housing expenses are the responsibility of the intern

Working Hours:
• Office Hours - M-F, 9:00 a.m.-6:00 p.m.
• Each internship supervisor dictates hours
• Most Interns work all game nights (41 home games + playoffs and finals) including weekends and holidays

College of Knowledge:
College of Knowledge is a monthly get together for the Orlando Magic interns. Each month, the interns get the opportunity to sit down face-to-face with a member of the Orlando Magic Leadership Team and hear their career story, career advice in addition to an interactive question and answer session. Previous speakers at College of Knowledge sessions have included the Assistant General Manager, Sr. Vice President of Sales, Vice President of Marketing and Senior Vice President of Communications. We also provide a workshop on resume writing and interviewing skills. College of Knowledge is a great opportunity for interns to bond with their fellow interns, learn more about the sports industry and network with the Orlando Magic Leadership.

INTERNSHIP PROGRAMS

JOB SUMMARY
Assist Director of Arena Operations and Arena Operations Manager with duties that pertain to the Amway Center.

JOB RELATIONSHIPS
Reports to Director of Arena Operations, Arena Operations Manager

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: 21-40
- Event night responsibilities: Yes
- Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist Director of Arena Operations and Arena Operations Manager with game day preparations, including detailed walkthroughs of each level of the Amway Center.
- Assist Director of Arena Operations and Arena Operations Manager with event day preparations, including detailed walkthroughs of Magic Exclusive Spaces in the Amway Center.
- Coordinate Event Information Directory for Magic games, thoroughly review information and distribute to all necessary parties.
- Coordinate game night security check in sheet.
- Work with Amway Center building partners to gain knowledge and understanding of each entity and their relation to the total operation of the arena.
- Work with other Arena Ops intern to assist with all other departments —Marketing, Ticket Sales, Corporate Partnership, Communications, Season Ticket Service and Operations, Retail, Premium Sales/Services, Box Office, Tech Services, Broadcasting and Corporate Office — to ensure all needs are met for game nights.
- Conduct Amway Center tours as needed.
- General office duties: data entry, answering phones, copying, filing, and faxing
- Other duties as assigned.

QUALIFICATIONS
- Junior, Senior or graduate-level students or recent college graduates (up to 18 months).
- Management, Marketing, Sports Administration, Communications or related business majors preferred.
- Proficient in Microsoft Office 2007, Outlook, Excel, Word, PowerPoint and other related computer skills required.
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to take direction without follow up.
- Ability to work collaboratively with others for whom you have no direct supervisory authority.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
Must be able to lift up to 25 lbs.

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JOB SUMMARY
The Videographer/Post Production intern will provide general production and post production support to Broadcast Production Videographer and Producers located at the Amway Center. This will include a wide variety of duties such as setup/breakdown of ENG shoots, logging/digitizing shoots and editing features and promos as assigned.

JOB RELATIONSHIPS
• Reports to Coordinating Producer
• Indirectly reports to Director of Broadcasting

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: ALL HOME GAMES
- Event night responsibilities: Yes
- Approximate number of events worked per season: 1-15

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist staff Videographer with all studio and field production assignments. Responsibilities will include:
  - Equipment set-up and strike for studio and field production.
  - Under guidance of staff Videographer, operate studio and field cameras, when needed.
  - Studio and field audio technician assistance.
  - Operate teleprompter when required.
  - General upkeep and organization of field production equipment.
  -Digitize and media manage b-roll and interview footage as assigned.
• Assist staff Producers with various internal video requests as assigned. Responsibilities will include:
  - Research, digitize, and gather highlights and/or b-roll footage for edit sessions.
  - Acquire footage from external resources and general story/information gathering for each project.
  - Ship and/or deliver show masters and promo reels, as assigned by Staff Producers.
  - Complete tape and/ or DVD duplication, web compression and editing video requests and deliver/distribute upon completion for internal and external departments as assigned by Coordinating Producer and/or Broadcast Production Coordinator.
• Assist with digital archival procedures. Responsibilities include:   - Labeling tapes, retuning tapes to correct storage location   - Recycling/degaussing tapes for re-use
• Makes minor decisions and the use of some judgement
• All other duties as assigned.

QUALIFICATIONS
- Junior, Senior or graduate-level students or recent college graduates (up to 18 months). Vocational broadcasting students accepted as well.
- Audio and/or Video production, journalism, communications or related major or production background preferred.
- Knowledge of basketball/NBA preferred.
- Good driving record (driving record background check required).
- Considered a plus: working knowledge and experience with:
  - HD / XDCAM / HDV field video cameras
  - Studio lighting skills
  - Web compression formats and software
  - DVD authoring software
  - Final Cut Pro, After Effects, Photoshop, Illustrator
  - Administrative computer skills (Microsoft Office Suite).
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to work collaboratively with others for whom you have no direct supervisory authority.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
- Ability to lift and carry video equipment. (i.e. video cameras, tripods, lighting gear, etc.)
- Ability to sit at edit/computer stations for long periods of time. (digitizing, editing, logging, etc.)

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JOB SUMMARY
The Business Strategy department is responsible for providing analytic and strategic support to the entire Magic organization. The department oversees the organization’s data warehousing efforts to create a single customer view allowing for comprehensive analysis and revenue enhancement. The Business Strategy intern will support the department in projects and initiatives including but not limited to:
• Ticket pricing
• Ticket sales strategy
• Season ticket holder retention
• Corporate partnership analytics
• Operational performance and customer service metrics
• Other strategic and analytic initiatives

GAME/EVENT RESPONSIBILITIES
• Game night responsibilities: [Seldom]
• Approximate number of games worked per season: 1-20

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Collect and prepare data for strategic analysis.
• Responsible for tracking and prioritizing department report requests.
• Assist Business Strategy team in preparing presentations, business plans, and other reports.
• Track industry news and emerging business trends and update the department.
• Assist in market research design and analysis.
• Record and maintain project related action items.
• Prepare post-meeting reports and summaries.
• Monitor accuracy and functionality of SAS web portal.
• All other duties as assigned.

QUALIFICATIONS
• College graduate with degree in Finance, Economics, Statistics, or related major.
• Post-graduate degree preferred.
• Knowledge and familiarity with SAS, SPSS, or other statistical software preferred.
• Proficient in Microsoft Office (2007) with strong emphasis in Excel modeling.
• Strong quantitative and analytical skills required.
• Ability to solve complex problems.
• Ability to work independently and demonstrate initiative.
• Ability to interact professionally and confidentially with all levels of management and staff.
• Strong organizational and time management skills and attention to detail.
• Strong verbal and written communication skills with an emphasis on business writing.
• Ability to prioritize and manage multiple tasks/projects.
• Ability to take direction without follow-up.
• Strong teamwork and team synergy skills required.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends.

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JOB SUMMARY
Assist communications department with duties that pertain to all media relations functions for the Orlando Magic. JOB RELATIONSHIPS
- Reports to Communications Manager
- Indirectly reports to Vice President of Communications

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: ALL HOME GAMES
- Event night responsibilities: No

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Prepare daily news clippings from local, national and international news media & the Internet.
- Assist with game day/night operations (season interns only), including preparing media credentials and setting up all media operations areas and distributing statistics, among other responsibilities.
- Assist with the game-day program by writing articles and feature stories (season interns only), assist with the production of the media guide and other department materials.
- Distribute and transcribe press conference and postgame quotes to local and national media.
- Actively participate in planning, setting up and controlling all aspects of press conferences.
- Write press releases as needed and follow through with the editing process.
- Responsible for keeping and updating team statistics during NBA season.
- Assist with NBA Draft media viewing party and summer league (summer interns only).
- Office/administration duties, including data entry, answering phones, copying, filing and faxing, moving boxes.
- All other duties as assigned.

QUALIFICATIONS
- Junior, Senior or graduate-level students or recent college graduates (up to 18 months).
- Sports management, public relations, communications and journalism or related majors.
- Basketball knowledge required.
- Excellent writing and communication skills.
- Availability to work long irregular hours and adaptability to environment involving several simultaneous projects.
- Previous SID experience preferred.
- Proficient in Microsoft Office 2007, Outlook, Excel, Word, PowerPoint and other related computer skills required.
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to take direction without follow up.
- Ability to work collaboratively with others for whom you have no direct supervisory authority.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
- Must be able to lift up to 25 lbs.

View available internships

JOB SUMMARY
Provide excellent customer service through implementing community programs, donation requests and ticket programs. Develop relationships with community ticket program groups to achieve department goals as they relate to the overall mission of the company.

JOB RELATIONSHIPS
Reports To: Community Relations Coordinator

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES
  • Event night responsibilities: Yes
  • Approximate number of events worked per season: ALL EVENTS

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Update ticket distribution database and identify new organizations for upcoming season.
  • Maintain relationships with Ticket program group leaders throughout the year.
  • Distribute, track attendance, and create reports for 500+ tickets per game.
  • Coordinate all approved donation requests and track using the Donation Xchange system. Develop weekly reports to include declines and YTD contributions including value of donations.
  • Maintain inventory of autographed merchandise and incentives.
  • Assist in the coordination and implementation of all community relations programs including, but not limited to holiday initiatives, autograph sessions, volunteer projects, theme nights, and community events.
  • Assist with writing for the CR website and CR social media accounts as it relates to community relations programs.
  • Volunteer for other department activities as needed.
  • Work with Marketing on CR creative service needs and talent requests
  • Decision Making Abilities (Select One): Makes decisions with little or no choice as to the methods and procedures used in achieving results.
  • All other duties as assigned.

QUALIFICATIONS

  • Junior, Senior or graduate-level students or recent college graduates (up to 18 months).
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others for whom you have no direct supervisory authority.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
Must be willing and able to lift at least 50 lbs.

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JOB SUMMARY
To serve as support to all members of the Corporate Partnerships department in order to gain insight and experience into the operation of a professional sports organization, particularly as it relates to its Sponsorship development environment.

JOB RELATIONSHIPS
- Reports To: Corporate Partnership Account Manager
- Indirectly Reports To: Director of Partnership Activation

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: ALL HOME GAMES
- Event night responsibilities: Yes
- Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist the activation/renewal team with daily tasks under the supervision of the Account Managers.
- Assist in organizing and executing Corporate Partner activities and events.
- Track and manage Corporate Partner promotions and prize fulfillment.
- Execute game night duties as directed, including but not limited to: capturing photos, concourse table and Fan Fest set-up for sponsors, assist Marketing department with sponsorship contest fulfillment, etc.
- Assist renewal and new business team with the creation of proposal presentations, including: research of prospective partners, compiling support metrics/data and copywriting.
- Assist with activation tracking and contract fulfillment as requested.
- Attend client meetings with Account Representatives as requested.
- Assist activation/renewal team with Season Recap presentations.
- Update and distribute as directed on a weekly basis the following reports: partner contracts and account summaries, partner promotions update report, department invoices and current partner lists.
- Make all necessary deliveries and fulfill any internal or external requests in a timely manner.
- Work in conjunction with the Creative Services and Marketing departments to fulfill partner related signage and promotional needs.
- Maintain awareness of sponsorship/market trends and knowledge relative to what Orlando Magic corporate partners and their like competitors are executing in other markets and/or professional leagues.
- General office duties: Data entry, copying, filing, faxing, maintaining mailing lists, ordering office supplies, and collecting and distributing departmental mail.
- Attend and participate in weekly departmental sales, activation and game-related marketing meetings.
- Attend all organized intern-related functions as determined by the Internship Program, i.e. College of Knowledge.
- Makes decisions guided by precedent and based on company policy.
- All other duties as assigned.

QUALIFICATIONS
- Junior, Senior or graduate-level students or recent college graduates (up to 18 months).
- Sponsorship experience strongly preferred.
- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to take direction without follow up.
- Ability to work collaboratively with others for whom you have no direct supervisory authority.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
- Position may require heavy lifting of up to 50 lbs.

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JOB SUMMARY
Responsible for coordinating day-to-day projects on orlandomagic.com, social media sites and other digital platforms. Also responsible for loading web content and providing editorial coverage for orlandomagic.com.

JOB RELATIONSHIPS
Reports to Web Services Manager

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Host, narrate and edit editorial and community video segments on OrlandoMagic.com
  • Serve as on-camera talent for the variety of video content produced on OrlandoMagic.com
  • Use Adobe Photoshop to edit photos that will be posted on OrlandoMagic.com
  • Create social media plans to engage fan base and drive traffic back to OrlandoMagic.com.
  • Monitor team’s mass relevance account, publishing and moderating fan generated content over social media platforms such as Twitter, Facebook, Instagram, Google+ and more.
  • Will be an active member of organization’s Social Media committee.
  • Assist with coordinating day-to-day projects and updates throughout OrlandoMagic.com and other digital platforms. Responsibilities include tracking page metrics, ad placements, graphic replacements and various page updates.
  • Assist in editorial coverage for all Orlando Magic events. This includes, but is not limited to, working with Web Manager to oversee Orlando Magic social networks, the team’s Mass Relevance account, live blogs, orlandomagic.com video creation and more.
  • Assist Web Services Manager with creating interactive strategies and campaigns to reach target audiences using the latest technologies and innovative practices.
  • Will work with Marketing department to execute brand initiatives across orlandomagic.com, social networks and all digital platforms.
  • Will work with Business Strategy department to grow internal database through web, social and other digital campaigns.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree in journalism or communications or equivalent professional experience required.
  • Minimum of one year of sports/entertainment industry experience preferred.
  • Knowledge and/or strong interest in basketball, particularly the NBA
  • Proficient in Content Management Systems, Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Proficient in Adobe Photoshop, Drupal, Final Cut Pro and iMovie.
  • Proficient using video camera equipment, including a tripod.
  • On-Camera experience preferred (include links to past experience in resume).
  • Knowledge of entire Adobe Creative Suite is a plus.
  • HTML experience is required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong knowledge of basketball and the National Basketball Association is required.
  • Strong verbal and written communication skills with an emphasis on sports writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others whom you have no direct authority over.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.
  • Fluency in Spanish is a plus.

View available internships

JOB SUMMARY
Assist with the development and implementation of all in-game promotions at the Amway Center and all outside community events. Assist with researching and scheduling in-game entertainment for game presentation and concourse entertainment.

JOB RELATIONSHIPS
- Reports to Event Presentation Manager and Game Presentation Manager
- Indirectly reports to Director of Arena and Event Presentation

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: ALL HOME GAMES
- Event night responsibilities: Yes
- Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Special Events:
- Assist with planning, coordination and implementation of special events and promotions.
- Assist with game/special events while working with team sponsors to coordinate elements of marketplace and in-arena promotional activity on behalf of the organization.
- Assist with set-up and breakdown of inflatable games and other promotional items at games and/or special events. Work all Magic game nights.
- Assist with the coordination of internal and external appearances for the Orlando Magic Dancers and Stuff the Magic Mascot.
- Assist with coordination and implementation of on-going grass roots marketing campaign that utilizes the Fanbulance and Magic RV including but not limited to appearances at fairs, malls, schools, churches and businesses.
- General office duties: Data entry, answering phones, copying, filing, and faxing.
• Game Operations:
- Assist with planning, coordination and implementation of game presentation and operations.
- Assist with game/special events while working with team sponsors to coordinate elements of marketplace and in-arena promotional activity on behalf of the organization.
- Assist with activities and major events related to Season Ticket Holder Events, and or others, and play-off activities.
- Assist with the development and fulfillment of in-game entertainment elements including scheduling and support for halftimes, anthem performers, color guards, quarter break and timeout activities (sponsored and non-sponsored), concourse activity and entertainment teams.
- Work all Magic game nights.
- General office duties: Data entry, answering phones, copying, filing, faxing, meeting minutes and maintaining job lists.
- Decision Making Abilities: Makes decisions while working within the limits of standard practice.
- All other duties as assigned.

QUALIFICATIONS
- Senior or graduate-level students or recent college graduates. Marketing, Sports Administration, Communications or related business majors preferred.
- Strong written and verbal skills.
- Availability to work long hours.
- Ability to meet tight deadlines and work well under pressure.
- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- This position requires the driving of a company vehicle; therefore, successful candidate must have a clean driving record.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to take direction without follow up.
- Ability to work collaboratively with others whom you have no direct authority over.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Knowledge of basketball is preferred.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
- Ability to lift up to 40 lbs.
- Ability to stand on feet and walk for 4-6 hours per game.

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JOB SUMMARY
Support the Orlando Magic Creative Services team by assisting in the design, development and production of creative projects and services, with the primary focus as a graphic designer.

JOB RELATIONSHIPS

  • Reports To: Creative Services Manager
  • Indirectly Reports To: Creative Director

GAME/EVENT RESPONSIBILITES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: 1-20
  • Event night responsibilities: No
  • Approximate number of events worked per season: 1-20

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Design and layout a wide variety of print materials such as newspaper and magazine advertisements, event signage, flyers, brochures, posters, direct mail pieces, billboards, banners, invitations, etc.
  • Request and obtain quotes for outsource production.
  • Prepare files for print vendors.
  • File management: archiving, manipulating and distributing Magic art files.
  • Prepare and print jobs for proofs and final outputs.
  • Assist creative services team with photo research, photography of elements, etc.
  • Research and review promotional strategies of other organizations and participate in brainstorming sessions and production meetings.
  • Assist Creative Services Manager in reviewing proofs, as well as attending press checks and graphic installations to ensure proper production of creative materials.
  • Assist in the traffic and workflow of the creative services team to ensure deadlines are met.
  • All other duties as assigned.
  • Decision Making Abilities: Makes decisions with little or no choice as to the methods and procedures used in achieving results.

QUALIFICATIONS

  • Recent college graduates (up to 18 months) with a degree in Graphic Design.
  • Proficient in Adobe Creative Suite-Photoshop, InDesign, Illustrator in a MAC environment.
  • Excellent design skills and creativity.
  • Knowledge of production for collateral including pre-press and print production.
  • Knowledge of still photography and an eye for photographic shots that will convey necessary messages of the design.
  • Excellent grammatical, spelling, proofreading, and abilities is preferred.
  • Highly organized, motivated and able to prioritize and handle multiple projects.
  • Ability to take design direction.
  • Flexibility in handling a variety of assignments with changing priorities under the restraints of deadlines.
  • Ability to communicate effectively with co-workers, outside agencies, organizations, and vendors with a strong customer service orientation.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow-up.
  • Ability to work collaboratively with others.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Willingness to work a flexible schedule based on the changing priorities of the department.
  • Some knowledge of NBA basketball.

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JOB SUMMARY
Assist in the Foundation’s efforts to obtain financial and other support to sustain its work in the community through the solicitation of donations (monetary and in-kind) through individuals, foundations, corporations, and staff. Manage in-game and online auctions, auction database management and autograph inventory, and assist with the Orlando Magic Youth Fund grant process all while aligning with the organization’s business goals and fulfilling the mission of OMYF.

JOB RELATIONSHIPS

  • Reports to OMYF Coordinator
  • Indirectly reports to OMYF Administrator

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES
  • Event night responsibilities: Yes
  • Approximate number of events worked per season: 1-20

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with all aspects of the OMYF Open Golf Tournament and OMYF Gala as necessary with mailings, soliciting donation/raffle/silent auction items, receiving, assessing value, tracking donations, writing auction descriptions, taking photos of items, guest and auction registration, auction volunteer coordination, auction set-up, auction check-out, donor correspondence and thank you letters, etc.
  • Maintain OMYF donor databases, which include all event, auction, online, private, and employee giving campaign donations to the Foundation (monetary and in-kind donations). Database includes donor contact information, item(s) donated, etc.
  • Manage online and in-game auctions by securing creative items to be autographed and placed on the online auction site each home game, coordinate league affidavits and certificates of authenticity. Monitor the bidding process and assist donors with the payment/check-out process, distribution and pick up of items and thank you letters to the supporters. Generate monthly revenue reports to supervisor.
  • Assist in OMYF Grant Cycle as necessary, including but not limited to processing grants, maintaining records of applications received, assisting with board meetings, site visits, follow-up evaluation, grant reception, ordering awards, scheduling game night grant presentations, correspondence with grant recipients, obtaining and reviewing mid-year and end of year grant reports, and researching new organizations who qualify.
  • Assist with team autograph session and donation requests, which include tracking requests, coordinating delivery or pick-up of items, managing autographed inventory and reporting items donated.
  • Assist with writing content for website updates, newsletter and playbill features, and all social media posts for the Foundation (Facebook and Twitter).
  • Maintain current knowledge of league and team foundation events and generate ideas on how to improve existing programs.
  • Maintain knowledge of current trends in the sports and entertainment industries to aid in the procurement of auction items.
  • Research other national sports teams (NBA, NFL, NHL, etc) fund-raising activities to enhance those of the OMYF.
  • Assist with in-game presentation of grant recipients and other on-court presentations.
  • All other duties as assigned.

QUALIFICATIONS

  • Junior, Senior or graduate-level students or recent college graduates (up to 18 months).
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Valid driver’s license to be able to drive when necessary.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others whom you have no direct authority over.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
Ability to lift 50 pounds.

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JOB SUMMARY
This internship provides hands-on, behind-the-scenes experience with an NBA Radio Broadcast. Learn the inner workings of Radio while honing your writing, interviewing and production skills. This internship is mostly production based, with minimal on-air opportunities.
JOB RELATIONSHIPS
  • Reports to Radio Manager
  • Indirectly reports to VP of Communications

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES
  • Event night responsibilities: No

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Radio Duties:
    • Assist the Radio Producer with all Magic radio broadcasts, providing production support as assigned.
    • Responsible for gathering pre-game sound from Magic players and/or visiting team.
    • Record, edit, and log highlights during each home game from the Radio Studio.
    • Assist Radio Producer with writing and producing radio commercials for in-house promotions, external clients, and all other stakeholders as assigned.
    • Archive and log sound bytes, game broadcasts, and Magic ancillary shows for future productions and maintain organizations of audio suite and audio library.
    • Work with Radio Manager and Radio Producer to create, produce, and distribute content for www.orlandomagic.com.
    • pdate and provide content for Magic radio social network sites. (Facebook/Twitter).
    • All other duties as assigned.
  • Possible TV Duties:
    • Work with Sr. TV and Radio Producer on any assignments needed to support TV Broadcast.
    • Pull footage from tape library.
    • All other duties as assigned.

QUALIFICATIONS

  • Junior, Senior or Graduate-level college students and recent college graduates (up to 18 months)
  • Strong background in Adobe Audition required.
  • 1 year of Radio production experience preferred.
  • Audio and/or Video production, journalism, communications, or related major or production background preferred.
  • Knowledge of basketball preferred.
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others whom you have no direct authority over.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

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JOB SUMMARY
The Technology Intern will work amongst the multiple disciplines of the Information Technology Department focusing on application and project support which may include but is not limited to multimedia preparation, documentation of processes of applications for internal and external users, and assisting technology projects as needed.

JOB RELATIONSHIPS
- Reports to Technology Project Manager

GAME/EVENT RESPONSIBILITIES
- Game night responsibilities: Yes
- Approximate number of games worked per season: 1-20
- Event night responsibilities: No

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist with digital asset conversions and preparation for logging personnel and users.
- Work with other internal departments of the Orlando Magic on research for technology projects as assigned.
- Document processes/procedures identified within the Information Technology department.
- Assist in game night/event digital video and photo preparation, as required by department/application.
- Assist with project activities associated with application implementation.
- Assist in operational preparations and setup of trainings/knowledge-transfer sessions.
- Assist in researching historical requirements associated with digital assets still residing on tapes, slides and external drives.
- Operate in various data prep/support roles including data entry.
- Decision Making Abilities: Makes decisions with little or no choice as to the methods and procedures used in achieving results.
- All other duties as assigned.

QUALIFICATIONS
- Junior, Senior or graduate-level student or recent college graduate (up to 18 months) required.
- Proficient in Microsoft Office 2007, Outlook, Excel, Word, PowerPoint and other related computer skills required.
- Experience on both PC and Mac required.
- NBA/basketball knowledge preferred.
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- Strong verbal and written communication skills with an emphasis on business writing skills.
- Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
- Ability to work independently without supervision, be self-directed and demonstrate initiative.
- Ability to take direction without follow up.
- Ability to work collaboratively with others whom you have no direct authority over.
- Strong teamwork and team synergy skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
- Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
- Ability to lift up to 35 lbs.

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JOB SUMMARY
Provide ticket and service support for all customer groups while exemplifying the customer service standards of the Orlando Magic.

JOB RELATIONSHIPS

  • Reports to Ticket Operations Manager
  • Indirectly reports to Assistant Director of Ticket Operations

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES
  • Event night responsibilities: Yes
  • Approximate number of events worked per season: 1-20

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide exceptional customer service to all Orlando Magic customer groups.
  • Process ticket orders, invoices and payments & maintain/balance batches and money received.
  • Coordinate processing of ticket requests for all internal and external customer groups such as season ticket holders, owners, coaches, players, sponsors, staff, visiting team, and the league.
  • Gather and organize part-time staff availability on a weekly basis for scheduling purposes.
  • Assist in the ticket support for premium services, season ticket services, ticket sales, and tourism areas.
  • Assist with special needs for ticket purchasers and media.
  • Assist in the processing of comp ticket orders.
  • Assist with all mail outs such as season tickets, renewal packets and playoff tickets.
  • Work with Arena Operations and all other game night staff with the execution of improvements to the game day experience for all fans.
  • Assist with all season ticket holder events, including, but not limited to first year orientation and open practices.
  • Contribute to the common goals of the department and demonstrate a willingness to learn new skills.
  • Perform other duties as assigned by the Assistant Director and Sr. Director of the Ticket Operations Department.

QUALIFICATIONS

  • Senior or graduate-level student or recent college graduate.
  • Course work in Marketing, Communications, or similar field.
  • Knowledge of Archtics ticketing system (preferred).
  • Excellent oral and written communication skills.
  • Research and analysis skills and experience.
  • Proficient in Microsoft Office (2010), Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others for whom you have no direct supervisory authority.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQIREMENTS

  • Position may be required to stand and be on feet for 3-4 hours at a time during event shifts.
  • Occasional lifting of heavier objects up to 30 pounds necessary when setting up for events.

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JOB SUMMARY
Perform essential duties that contribute to the success in all areas in ticket sales – full season and partial ticket plans, group sales, suite rental/hospitality sales, tourism single game sales, and youth basketball camps.

JOB RELATIONSHIPS

  • Reports To: Ticket Sales Service Manager
  • Indirectly Reports To: Ticket Sales Management Team

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season: ALL HOME GAMES
  • Event night responsibilities: No
  • Approximate number of events worked per season: ALL EVENTS

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with the daily operations of the Ticket Sales business unit: full season and partial ticket plans, group sales, hospitality/suite rental sales, tourism single game sales, and youth basketball camps.
  • Record, track and maintain various reports including sales, revenue, goals, and season, group, suite rental/hospitality, and tourism documents on a weekly basis.
  • Support ticket sales’ game night responsibilities, including sales kiosk set up, game night sales/prospect events, client escorting/tours, and group fan experiences.
  • Assist with outside event preparation, logistics, communication and execution.
  • Help with the creation, tracking and execution of ticket sales related contests.
  • Work with ticket sales management and participating departments in executing specific ticket sales campaigns (collateral requests, website updates, mail campaigns, etc.)
  • Follow-up with season, partial, hospitality/suite rentals and/or group sales customer phone calls at the request of ticket sales leadership.
  • Communicate with other professional sports teams in all major and minor leagues in regards to business operations, season, group, club and suite sales benchmarking at the request of ticket sales leadership. Research trends around the NBA and other professional sports leagues throughout the entire internship.
  • Perform general office duties: data entry, answering phones, copying, filing, faxing, and maintaining mailing lists, collating, distributing departmental information and assisting with all direct mail efforts.
  • Carry out the distribution of external and internal sales leads to sales staff.
  • Assist the sales staff with sales reports through the use of Archtics and CRM (databases) and MS Excel.
  • Develop and prepare presentations for ticket sales management and ticket sales service team.
  • Prior to end of internship, develop a project that could be incorporated into the department.
  • Assist all departments within the business unit with any special projects.
  • Decision Making Abilities: Makes minor decisions and the use of some judgement.
  • All other duties as assigned.

QUALIFICATIONS

  • Sports Administration, Sales, Marketing, Communications or related business majors preferred.
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Experience with Archtics and CRM database systems preferred.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to take direction without follow up.
  • Ability to work collaboratively with others whom you have no direct authority over.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

PHYSICAL REQUIREMENTS
Ability to lift 10-25 lb. containers, boxes, and equipment.

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