Q: What is the Los Angeles Lakers TicketExchange?
At the Los Angeles Lakers ticketExchange, you can purchase tickets directly from Los Angeles Lakers season ticket holders. Just browse our listings and purchase the Los Angeles Lakers tickets that you want. You can pick-up your tickets at the STAPLES Center Box Office. The Box Office is located at the north end of STAPLES Center in Star Plaza. Tickets will be available for pick-up 2 hours prior to the game. In order to pick-up the tickets, you must have the credit card used to make the purchase of the tickets and a photo ID that matches the name on the credit card. If you need to make a name change for the pick-up name, please call our ticketing office at (310) 426-6031 24 hours before any weekday game and by 4pm on the Friday before any weekend game.

Q: How do I buy tickets from the Los Angeles Lakers TicketExchange?
All tickets available on the Los Angeles Lakers ticketExchange website are posted by Los Angeles Lakers Season Ticket holders.

To Purchase Tickets:

1) Browse all available tickets for the game/event you'd like to attend.
2) Select "View Listings" to see all available tickets for that particular game.
3) You may sort your listing by "Price," "Seats" or by the number of "Available Tickets".
4) Select the tickets you would like to purchase and proceed through checkout.

Q: Do I have to pay any fees to use this service?
If you buy a ticket you on the Lakers ticketExchange you will pay the displayed price. Ticketmaster and the Lakers will retain approximately 16.67% of that amount and credit the season ticket holder with the other approximately 83.33%. Additionally, you will be charged an authentication and ticketFast™ delivery fee of $1.95 per ticket, which will be retained by Ticketmaster.

Q: How will my tickets be delivered?
You can pick-up your tickets at the STAPLES Center Box Office. The Box Office is located at the north end of STAPLES Center in Star Plaza. Tickets will be available for pick-up 2 hours prior to the game. In order to pick-up the tickets, you must have the credit card used to make the purchase of the tickets and a photo ID that matches the name on the credit card. If you need to make a name change for the pick-up name, please call our ticketing office at (310) 426-6031 24 hours before any weekday game and by 4pm on the Friday before any weekend game.

Q: What if I have questions or concerns about my purchase?
You can contact Ticketmaster via teamexchange@ticketmaster.com, or call 866-381-8924.

Q: Can I return my tickets if I change my mind?
All ticket sales are final — no returns, refunds or exchanges. The same applies to all other items.

Q: What happens if the event is rescheduled, postponed or cancelled?
Occasionally, events are cancelled or postponed due to weather conditions or situations affecting the performers, players, other personnel or staff or the audience. Refunds will not be issued in the event of a postponement. This ticket will be good for the rescheduled date. If the event is cancelled, you will receive your refund via a credit to the credit card you used to purchase the ticket. Please hold on to your ticket and please check this web site to see if any additional instructions are posted.

Q: What is will call?
Will Call is where you can pick-up your tickets purchased through Ticketexchange. Will call is located at the STAPLES Center Box Office. The Box Office is located at the north end of STAPLES Center in Star Plaza. Tickets will be available for pick-up 2 hours prior to the game. In order to pick-up the tickets, you must have the credit card used to make the purchase of the tickets and a photo ID that matches the name on the credit card. If you need to make a name change for the pick-up name, please call our ticketing office at (310) 426-6031 24 hours before any weekday game and by 4pm on the Friday before any weekend game.