Ticket Policies & Procedures
Ticket Sales Office/Guest Services -- (916) 928-3650
Administrative Offices -- (916) 45-KINGS
Box Office -- (916) 928-6900
TicketMaster
Individual game tickets can be purchased in several ways via TicketMaster for a nominal fee:
Phone: 1-800-4NBA-TIXS, (916) 649-TIXS
Online: ticketmaster.com
Power Balance Pavilion Box Office
Tickets are also available at the Power Balance Pavilion Box Office, which is open Monday through Saturday from 10 a.m. to 6 p.m. For your protection, we are only able to guarantee safe ticket transactions either through the Power Balance Pavilion Box Office or through Ticketmaster.
Advance Ticket Window
During Kings games, guests can purchase upcoming event tickets at the Advance Ticket window, located behind section 122 on the concourse level.
Children's Tickets
Children who have celebrated their second birthday are required to have a ticket to gain admittance to Kings games. Children under two years of age are not required to have a ticket provided they sit on an adult's lap.
Lost Tickets
Season Ticket Holders of Record who misplace or lose their tickets are advised to use the online account manager, ClickTix, to print replacement tickets for the game. The original bar codes will be voided and the newly-printed tickets will be the only valid tickets for the game. If tickets are forgotten, the Box Office will reprint that night’s game with the valid ID of the Season Ticket Holder of Record.
Stolen Tickets
In the event that season tickets are stolen, reprinted tickets will be issued at no charge if a police report is provided to a Season Ticket Service Executive or the Box Office
Revocable License
Tickets are a revocable license, which may be withdrawn, and admission refused at any time upon the failure to comply with the terms hereof or upon the refunding of the printed purchase price. Resale or attempted resale at a price higher than that printed herein is grounds for seizure or cancellation without refund or other compensation. By using this ticket, the holder agrees not to transmit or aid in transmitting any description, account, picture, video, audio or reproduction of the event for which this ticket is issued. This ticket may not be used for advertising, promotions (including contests and sweepstakes) or other commercial or trade purposes without the express written consent of the Sacramento Kings or the NBA.
Will Call Policies
The Will Call window opens 90 minutes prior to game time and remains open for 90 minutes after the start of game.
To pick up tickets at Will Call, you must present picture identification.
Tickets will be released only to the person whose name appears on the envelope.
The Season Ticket Holder of Record may leave tickets for their guests at Will Call. The Box Office will not be responsible for unclaimed tickets.
No information can be given over the phone as to status of Will Call tickets.
Will Call name changes can only be made in person or via fax.
Frequently Asked Questions about Ticket Policies and Procedures
Administrative Offices -- (916) 45-KINGS
Box Office -- (916) 928-6900
TicketMaster
Individual game tickets can be purchased in several ways via TicketMaster for a nominal fee:
Power Balance Pavilion Box Office
Tickets are also available at the Power Balance Pavilion Box Office, which is open Monday through Saturday from 10 a.m. to 6 p.m. For your protection, we are only able to guarantee safe ticket transactions either through the Power Balance Pavilion Box Office or through Ticketmaster.
Advance Ticket Window
During Kings games, guests can purchase upcoming event tickets at the Advance Ticket window, located behind section 122 on the concourse level.
Children's Tickets
Children who have celebrated their second birthday are required to have a ticket to gain admittance to Kings games. Children under two years of age are not required to have a ticket provided they sit on an adult's lap.
Lost Tickets
Season Ticket Holders of Record who misplace or lose their tickets are advised to use the online account manager, ClickTix, to print replacement tickets for the game. The original bar codes will be voided and the newly-printed tickets will be the only valid tickets for the game. If tickets are forgotten, the Box Office will reprint that night’s game with the valid ID of the Season Ticket Holder of Record.
Stolen Tickets
In the event that season tickets are stolen, reprinted tickets will be issued at no charge if a police report is provided to a Season Ticket Service Executive or the Box Office
Revocable License
Tickets are a revocable license, which may be withdrawn, and admission refused at any time upon the failure to comply with the terms hereof or upon the refunding of the printed purchase price. Resale or attempted resale at a price higher than that printed herein is grounds for seizure or cancellation without refund or other compensation. By using this ticket, the holder agrees not to transmit or aid in transmitting any description, account, picture, video, audio or reproduction of the event for which this ticket is issued. This ticket may not be used for advertising, promotions (including contests and sweepstakes) or other commercial or trade purposes without the express written consent of the Sacramento Kings or the NBA.
Will Call Policies
Frequently Asked Questions about Ticket Policies and Procedures
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