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FREQUENTLY ASKED QUESTIONS

When is the Box Office open?
The Box Office at ARCO Arena is open Monday through Friday 10 a.m. - 6 p.m. and Saturdays 10 a.m. - 4 p.m.

Can I purchase tickets to ARCO Arena events online?
Yes. In fact, you’ve come to the most convenient place to choose your seats and buy tickets. Click here to purchase tickets.

Can I bring food or beverages into the arena?
Guests are not permitted to bring food or beverages of any kind, including bottled water, into ARCO Arena. Any exceptions for medical needs may be approved by contacting the director of security at (916) 928-3658 at least 24 hours in advance. Restaurants and concession stands located throughout the building sell various types of food, as well as alcoholic and non-alcoholic beverages. California law prohibits the sale of alcohol to all persons under the age of 21. Guests may be required to show proof of age when purchasing alcoholic beverages.

What do I do if I have special food requirements because of a medical condition?
If you have special dietary requirements and have questions about food at the arena or are part of a catering event and require a special menu item, contact the food and beverage department at (916) 928-8169 for more information or special arrangements.

Does my child need a ticket?
Children under two years old do not need a ticket provided they sit on an adult's lap throughout the game.

How do I get tickets for a large group?
Contact the group sales department at (916) 928-3650 or by e-mail at tickets@arcoarena.com. Because of seating limitations, not all groups can be accommodated at ARCO Arena events.

How do I find out about renting the arena for an event or trade show?
To find out more information about hosting your event at ARCO Arena, please contact the arena programming department at (916) 928-0000.

Why does ARCO Arena need to be replaced?
This has been studied by independent experts. Please click on the links below for more information.
Business Task Force Report - Sacramento Metro Chamber Arena Business Task Force - May 7, 2004
ARCO's Flaws Have Kings Calling Foul - Sacramento Bee - May 29, 2005
Belly Of An Aging Beast - PDF - Comstock's November, 2005




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