2017-18 Season Memberships Available Now

Being a Swarm365 Member is about more than just attending basketball games. It’s about the connection you have with your Hornets, the attachment between a team and its fans. It’s about the feeling you get when you see purple and teal, and the memories shared among generations. When you are a Swarm365 Member, this is your experience.


Swarm365 Member Box Office Window

Forget your tickets the night of the game? Swarm365 Members can be worry-free thanks to the exclusive Swarm365 Member Window at the Box Office. At the Swarm365 Member Window, members can leave and collect will call, purchase additional tickets at their Swarm365 Member rate and manage their Hornets account.


Swarm365 Member Concession Lines

Swarm365 Members can enjoy dedicated members-only concession lines which save you time at the game so you do not miss any of the action. Display your membership pass to gain access and to enjoy a 10% discount on all concessions. Valid membership pass must be presented at register to receive discount.


Hornets Fan Shop Privileges

Purchase the newest Charlotte Hornets gear from the Hornets Fan Shop including T-shirts, hats, shoes and Jordan Brand apparel. Swarm365 Members can purchase the latest fashions using their Swarm365 Member Fan Shop Discount.


Swarm365 Member Events

Your Swarm365 Membership is a year-round program that connects our members outside the game of basketball. These complimentary events revolve around our members’ interests and provide value to your membership.


Swarm365 Member Entrance

Come early, beat the rush and improve your chances to secure promotional giveaways, while enjoying all Spectrum Center has to offer! The Swarm365 Member entrance opens 30 minutes before general public doors to give Swarm365 Members access to the pregame shoot around.


Swarm365 Member Headquarters

Located just inside the Swarm365 Member Entrance, the Swarm365 Member Headquarters is your customer service center for all Hornets home games. If you have any questions with regards to your membership, please stop by the headquarters to see your personal account manager.


Concerts & Arena Shows

Swarm365 Members receive access to presale information for events held at Spectrum Center. Spectrum Center has partnered with Live Nation to bring the biggest artists and shows in the nation to the Carolinas.


Exclusive Player Access Events

Meet and greet with your favorite Hornets player. As a Swarm365 Member, you will have access to select player autograph events.

  DIAMOND (D-E) PLATINUM (F-J) GOLD (K-N) SILVER(O-Z)
Complimentary Food and Beverage inside the Grant Thornton Crown Club      
Use of the Bank of America 5th Street Executive Entrance      
Complimentary Parking *    
In-Seat Wait Service    
Access to Club Lounge    
Access to FrontCourt Club **  
Presale for Non-Hornets Events at Spectrum Center
Personal Account Manager
Use of Members-Only Entrance
Playoff Priority
Private Members-Only Concession Lines
Early Entry to Spectrum Center
Online Management of Tickets
Discount at Hornets Fan Shop
Ability to Purchase Additional Tickets at Special Membership Rate
Ability to Resell Tickets Securely on NBATickets.com
Dedicated Window at Box Office for Transactions/Will Call
Never Waste a Ticket Program
10% Concession Discount on All Purchases

* Select locations
**One (1) pass per account, minimum of four (4) seats for club seat accounts


Jacob Gallagher

Senior Vice President of Ticket Sales & Services
Time with the Team: 10 years
College: East Tennessee State
Favorite Sports Team (other than the Hornets!): University of Tennessee
Little Known Fact: Served in the US Navy
Email: jgallagher@hornets.com
Direct Line: 704.688.8798


Alan Wheeling

Senior Manager of Luxury Sales & Services
Time with the Team: 7 years
College: William & Mary
Favorite Sports Team (other than the Hornets!): Green Bay Packers
Little Known Fact: Did his internship with Disney/ESPN Wide World of Sports
Email: awheeling@hornets.com
Direct Line: 704.688.8784


Wade Davenport

Senior Account Manager, Membership Services
Time with the Team: 6 years
College: St. John Fisher College
Favorite Sports Team (other than the Hornets!): Syracuse Orange
Little Known Fact: Huge music fan. Owns two guitars and doesn’t know how
to play.
Email: wdavenport@hornets.com
Direct Line: 704.688.9065


Lyndsey Hutchens

Account Manager, Membership Services
Time with the Team: 4 years
College: North Carolina State University (NC State)
Favorite Sports Team (other than the Hornets!): Atlanta Braves
Little Known Fact: Loves to play volleyball and softball
Email: lhutchens@hornets.com
Direct Line: 704.688.9014


Grant Taylor

Account Manager, Membership Services
Time with the Team: Rookie
College: Towson University
Favorite Sports Team (other than the Hornets!): Buffalo Bills
Little Known Fact: I am Red-Green color blind
Email: gtaylor@hornets.com
Direct Line: 704.688.9062


Tony Knox

Account Manager, Membership Services
Time with the Team: 1.5 years
College:Columbia University and Wake Forest Graduate School of Business
Favorite Sports Team (other than the Hornets!): The Yankees
Little Known Fact: 3-Sport Captain in High School and I took ballet.
Email: tknox@hornets.com
Direct Line: 704.688.9053


Derrick Crump

Account Manager, Premium Membership Services
Time with the Team: 4 years
College: University of Louisville
Favorite Sports Team (other than the Hornets!): Louisville Cardinals
Little Known Fact: Former Minor League Baseball Mascot
Email: dcrump@hornets.com
Direct Line: 704.688.8796


Cedric Roberts

Director of Premium & Membership Services
Time with the Team: 10 years
College: Winthrop University
Favorite Sports Team (other than the Hornets!): Duke Blue Devils
Little Known Fact: Member of Kappa Alpha Psi, Fraternity Incorporated
Email: croberts@hornets.com
Direct Line: 704.688.8810


Jenny Fannin

Account Manager, Luxury Services
Time with the Team: 4 years
College: University of North Carolina at Chapel Hill
Favorite Sports Team (other than the Hornets!): Panthers/Tarheels
Little Known Fact: If I didn’t work for the Hornets,
I would want to have my own bakery
Email: jfannin@hornets.com
Direct Line: 704.688.9021


Jake Flynn

Account Manager, Premium Membership Services
Time with the Team: 2 years
College: University of Massachusetts
Favorite Sports Team (other than the Hornets!): Boston Red Sox
Little Known Fact: Was an extra in The Cider House Rules
Email: jflynn@hornets.com
Direct Line: 704.688.9074


Bryce Baldelli

Account Manager, Membership Services
Time with the Team: Rookie
College: College of Charleston
Favorite Sports Team (other than the Hornets!): Minnesota Vikings
Little Known Fact: Best bowler in the office
Email: Bbaldelli@hornets.com
Direct Line: 704.688.9052


Amanda Cassella

Account Manager, Membership Services
Time with the Team: Rookie
College: Flagler College
Favorite Sports Team (other than the Hornets!): Jacksonville Jaguars
Little Known Fact: Competitive roller skater
Email: acassella@hornets.com
Direct Line: 704.688.9042


Tyler Mallams

Account Manager, Membership Services
Time with the Team: 3 years
College: Louisiana State University
Favorite Sports Team (other than the Hornets!): Dallas Stars
Little Known Fact: Played saxophone in LSU Marching Band
Email: tmallams@hornets.com
Direct Line: 704.688.9016

Never Waste a Ticket program

We understand that you might not be able to make it to every game so we have provided the Never Waste A Ticket Program. We reserved over half of the regular-season home schedule as tradeable games to help fit your needs. The ticket trade inventory for additional tickets is based upon availability. Trade-in games must be submitted seven days in advance of the game date to receive requested trade-in game.

*Some restrictions may apply

For a full PDF Printout Click Here


Call us:

704.688.8860

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"Swarm365" (the "Program") is a complimentary program offered by Hornets Basketball, LLC ("Hornets") to Hornets season ticket holders. By participating in the Program, the season ticket holder acknowledges and agrees that the benefits and amenities provided to the season ticket holder as a part of the Program may be changed from time to time, or eliminated in whole or in part at any time in the Hornets sole discretion, without prior notice to the season ticket holder or anyone claiming rights under or through the season ticket holder. The season ticket holder acknowledges that the benefits and amenities provided by the Hornets to the season ticket holder in connection with the Program are expressly conditioned upon the season ticket holder’s acknowledgment and agreement to the foregoing.